unit 1 Flashcards

1
Q

What are the 5 elements of IS

A
  1. basics, 2. issues, 3. hardware, 4. software 5. database
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2
Q

what is basic mean

A

characterists and purpose of the IS

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3
Q

what does it mean by issues

A

the challenges involved in developing the IS (especially strategic)

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4
Q

describe hardware

A

components and functions

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5
Q

describe software

A

programming languages

- operating and application software

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6
Q

what are databases

A

file management

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7
Q

What is IS

A

a set of elements or compoents that interact to accomplish goals

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8
Q

what does the IS consist of

A

1) inputs, 2) processes) 3) outputs, 4) feedback

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9
Q

a successful IS system does what

A
  • meets its goals (effective)

- at the lowest possible cost (efficient)

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10
Q

Describe an IS

A
  • self contained

- operates within an environment (everything outside the boundary of the system)

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11
Q

What is the definition of IT

A

study, design, development, implementation, support or management computer based IS particulary software applciations and computer hardware

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12
Q

What does an IS do

A
  1. collects data (inputs)
  2. applies knowledge (processes)
  3. creates information (outputs) that are used for
  4. desciion making
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13
Q

What are the 6 major compoents for an CBIS

A
  1. Hardware
  2. software
  3. database
  4. telecommuications
  5. people (most important)
  6. procedures
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14
Q

What are the 8 types of IS

A

need more inof

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15
Q

What is a strategic information systems

A

systems that provide a competitive advantage

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16
Q

What can strategic information systems provide

A
  • a better product for the same cost to customers
  • a product of equivalent value for lower cost
  • improved customer service
17
Q

What are the competitive strategies

A
  1. low-cost leadership
  2. altering industry strutcture
  3. product differentiation
  4. creatigin new products or service
  5. improving exisiting products or service
  6. focus on market niche
18
Q

What is porter’s 5 force mdel

A

identifies the specific forces that lead a firm to seek competititve advantage

19
Q

what is porter’s 5 force model include

A
  1. rivalry among exisiting competitors
  2. threat of new market entrants
  3. threat of subsititute products or services
  4. bargaining power of buyers
  5. bargaining power of sup[liers
20
Q

What are the system issues that must be dealt with

A
  1. technological issues
  2. productivitivy issues
  3. strategic issues
  4. people issues
21
Q

what is change management

A

change is invevitable

22
Q

what are the strategies for change management

A
  1. reengineering
  2. continuous improvement
  3. TQM
23
Q

What is user statisfaction and acceptance of technology

A

model frame works that attempt to explain user statisfaction and degree or accewptance of usage of technology

24
Q

what are the 3 user statisfaction and acceptance of technogloy frameworks

A
  1. TAm (technology acceptance model)
  2. Technogloy infusion
  3. Thechnology defusion
  4. TOE - technology, organization and environment framework
25
Describe TAM
technologoy acceptance model - how useful and easy to use the system is - the level of suppor thte organization provides
26
describe technology infusion
extent to which tehcnoogoy is used in one area
27
describe technology defusion
how widely tehcnolgoy is used thourgh the organization
28
describe TOW
technology, organization and environment framework - TOE framework looks at how the type of organization as well as the environment it operates in - affects the level of technology diffusion and infusion