unit 1

Question 1

What are the 5 elements of IS

Answer 1

1. basics, 2. issues, 3. hardware, 4. software 5. database

Question 2

what is basic mean

Answer 2

characterists and purpose of the IS

Question 3

what does it mean by issues

Answer 3

the challenges involved in developing the IS (especially strategic)

Question 4

describe hardware

Answer 4

components and functions

Question 5

describe software

Answer 5

programming languages

- operating and application software

Question 6

what are databases

Answer 6

file management

Question 7

What is IS

Answer 7

a set of elements or compoents that interact to accomplish goals

Question 8

what does the IS consist of

Answer 8

1) inputs, 2) processes) 3) outputs, 4) feedback

Question 9

a successful IS system does what

Answer 9

• meets its goals (effective)

- at the lowest possible cost (efficient)

Question 10

Describe an IS

Answer 10

• self contained

- operates within an environment (everything outside the boundary of the system)

Question 11

What is the definition of IT

Answer 11

study, design, development, implementation, support or management computer based IS particulary software applciations and computer hardware

Question 12

What does an IS do

Answer 12

1. collects data (inputs)
2. applies knowledge (processes)
3. creates information (outputs) that are used for
4. desciion making

Question 13

What are the 6 major compoents for an CBIS

Answer 13

1. Hardware
2. software
3. database
4. telecommuications
5. people (most important)
6. procedures

Question 14

What are the 8 types of IS

Answer 14

need more inof

Question 15

What is a strategic information systems

Answer 15

systems that provide a competitive advantage

Question 16

What can strategic information systems provide

Answer 16

• a better product for the same cost to customers
• a product of equivalent value for lower cost
• improved customer service

Question 17

What are the competitive strategies

Answer 17

1. low-cost leadership
2. altering industry strutcture
3. product differentiation
4. creatigin new products or service
5. improving exisiting products or service
6. focus on market niche

Question 18

What is porter’s 5 force mdel

Answer 18

identifies the specific forces that lead a firm to seek competititve advantage

Question 19

what is porter’s 5 force model include

Answer 19

1. rivalry among exisiting competitors
2. threat of new market entrants
3. threat of subsititute products or services
4. bargaining power of buyers
5. bargaining power of sup[liers

Question 20

What are the system issues that must be dealt with

Answer 20

1. technological issues
2. productivitivy issues
3. strategic issues
4. people issues

Question 21

what is change management

Answer 21

change is invevitable

Question 22

what are the strategies for change management

Answer 22

2. reengineering
3. continuous improvement
4. TQM

Question 23

What is user statisfaction and acceptance of technology

Answer 23

model frame works that attempt to explain user statisfaction and degree or accewptance of usage of technology

Question 24

what are the 3 user statisfaction and acceptance of technogloy frameworks

Answer 24

1. TAm (technology acceptance model)
2. Technogloy infusion
3. Thechnology defusion
4. TOE - technology, organization and environment framework

Question 25

Describe TAM

Answer 25

technologoy acceptance model

• how useful and easy to use the system is
• the level of suppor thte organization provides

Question 26

describe technology infusion

Answer 26

extent to which tehcnoogoy is used in one area

Question 27

describe technology defusion

Answer 27

how widely tehcnolgoy is used thourgh the organization

Question 28

describe TOW

Answer 28

technology, organization and environment framework

• TOE framework looks at how the type of organization as well as the environment it operates in
• affects the level of technology diffusion and infusion