Unit 1 & 2 Flashcards

End of Year Exam

1
Q

1.2

entrepreneurship

Entrepreneurship

A

the act of starting and operating a new business in response to opportunities, assuming all the risk in the hope of making a profit

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2
Q

1.2

business

Entrepreneurship

A

any activity conducted by an individual or individuals
to produce and sell goods and services that satisfy the needs of society, as well as making profit

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3
Q

1.2

profit

Entrepreneurship

A

what is left after business expenses have been deducted from money earned from revenue

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4
Q

1.3

financial independence

Personal Motivation

A

the capacity to support a lifestyle without having to be employed or be dependent on others

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5
Q

1.3

personal independence

Personal Motivation

A

the capacity to be in control of decisions that affect one’s everyday actions or activities

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6
Q

1.3

market need

Personal Motivation

A

the goods or services that customers require that are not readily available

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7
Q

1.3

social need

Personal Motivation

A

the production and/or selling of goods and services for the purpose of making the world (or the community) a better place

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8
Q

1.4

manager

Business Managers & Entrepreneur

A

a person who has responsibility for overseeing the operations of the business to ensure that it successfully achieves its goals

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9
Q

1.4

entrepreneur

Business Manager & Entrepreneur

A

a person who is willing to seize opportunities to start and operate a business, and is prepared to take risks in the hope of making a profit

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10
Q

1.5

business opportunity

Business Opportunity

A

a set of circumstances that presents itself as an avenue to success

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11
Q

1.5

innovation

Business Opportunity

A

either creating a new good, service or process, or significantly improving an existing one

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12
Q

1.5

research and development
(R&D)

Business Opportunity

A

a set of activities undertaken to improve existing products, create new products and improve production processes

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13
Q

1.6

goal

Goal Setting & Decision-Making

A

what a business expects to achieve over a set period of time

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14
Q

1.6

vision statement

Goal Setting & Decision-Making

A

describes where the business wants to be in the future (e.g. five years from now)

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15
Q

1.6

mission statement

Goal Setting & Decision-Making

A

describes what the business does and how it will achieve its vision

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16
Q

1.6

industry

Goal Setting & Decision-Making

A

the classification of groups of businesses related to the particular good or service they
produce

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17
Q

1.6

return on investment

Goal Setting & Decision-Making

A

a positive or negative percentage that relates the money gained or lost on an investment to the cost of that investment

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18
Q

1.6

productivity

Goal Setting & Decision-Making

A

a measure of business efficiency comparing
output produced with the quantity of inputs. Productivity = outputs/inputs

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19
Q

1.6

efficiency

Goal Setting & Decision-Making

A

a measure of how well we do things

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20
Q

1.6

effectiveness

Goal Setting & Decision-Making

A

a measure of whether the business is doing
the right things — those that are most important to the success of the business

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21
Q

1.6

decision-making

Goal Setting & Decision-Making

A

the ability to identify the options available and then choose a specific course of action from the alternatives

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22
Q

1.9

market research

Market Research & Initial Feasibility

A

a process of systematically collecting, recording and analysing information concerning a specific market

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23
Q

1.9

market conditions

Market Research & Initial Feasibility

A

the features of a market into which a new good or service is to be introduced, including factors such as the number of potential customers, level of competition and potential for growth business concept development

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24
Q

1.9

feasibility study

Market Research & Initial Feasibility

A

an assessment of the practicality and potential for success of a proposed business idea

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25
Q

1.11

economy

Contribution of Business to Nation

A

a system set up to determine what to produce, how
to produce and to whom production will be distributed

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26
Q

1.11

economic growth

Contribution of Business to Nation

A

an increase in the real value of goods and services over a set period of time

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27
Q

1.11

exports

Contribution of Business to Nation

A

goods or services sold by one country to individuals, businesses or governments in another country with the aim of extending sales and market penetration

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28
Q

1.11

balance of payments

Contribution of Business to Nation

A

a record of a country’s trade and financial transactions with the rest of the world

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29
Q

1.11

corporate social responsibility

Contribution of Business to Nation

A

managing a business in such a way that the broader social welfare of the community, including its employees, customers, suppliers and the environment, is taken into consideration when making business decisions

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30
Q

2.2

business environment

Internal & External Environment

A

the surrounding conditions in which the business operates. It can be divided into two broad categories:
internal and external.

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31
Q

2.2

internal environment

Internal & External Environment

A

factors over which the business has some degree of control; (micro environment)

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32
Q

2.2

external environment

Internal & External Environment

A

factors over which the business has little control, includes: operating and macro

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33
Q

2.2

operating environment

Internal & External Environment

A

the specific outside stakeholders with whom the business interacts in conducting its business

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34
Q

2.2

macro environment

Internal & External Environment

A

the broad conditions and trends in the economy and society within which a business operates

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35
Q

2.3

business entity

Legal Business Structure

A

an organisation that exists separately to its owner in order to produce and sell goods and services

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36
Q

2.3

incorporated

Legal Business Structure

A

a business that has a separate legal existence apart from its owner(s)

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37
Q

2.3

sole trader

Legal Business Structure

A

a business owned and operated by one person

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38
Q

2.3

unlimited liability

Legal Business Structure

A

when the business owner is personally responsible for all the debts of their business

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39
Q

2.3

partnership

Legal Business Structure

A

an unincorporated business structure with a minimum of 2 and a maximum of 20 owners

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40
Q

2.3

silent or sleeping partner

Legal Business Structure

A

one who contributes financially to a business but takes no part in the running of the business

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41
Q

2.3

incorporation

Legal Business Structure

A

the process that a business goes through to become a registered company and a separate legal entity

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42
Q

2.3

shareholders

Legal Business Structure

A

the owners of a company who are entitled to a share of its profits

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43
Q

2.3

limited liability

Legal Business Structure

A

when the shareholders of a company cannot be held personally responsible for the debts of the business

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44
Q

2.3

private limited company

Legal Business Structure

A

an incorporated business with a minimum of 1 shareholder and a maximum of 50 non-employee shareholders

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45
Q

2.3

public listed company

Legal Business Structure

A

an incorporated business with a minimum of one shareholder (and no maximum), and whose shares are openly traded on the Australian Securities Exchange

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46
Q

2.3

prospectus

Legal Business Structure

A

a legal document that provides details about investment in the company

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47
Q

2.3

social enterprise

Legal Business Structure

A

a type of business that produces goods and
services for the market; has primary
objective of fulfilling a social need,
yet it has profit as an objective

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48
Q

2.3

Government business enterprise (GBE)

Legal Business Structure

A

a type of business which is controlled by the
government; provide a range of essential services, but run in a similar way to companies with shareholders and a board of directors

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49
Q

2.5

business model

Business Model

A

the way in which the business will run its operations to generate a profit

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50
Q

2.5

bricks and mortar

Business Model

A

the traditional business model that is based on a store with a physical presence, such as those located on shopping strips and in shopping centres

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51
Q

2.5

retail

Business Model

A

a business that operates by selling goods and services to the customer at a price higher than the
cost to produce or purchase the goods in bulk

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52
Q

2.5

manufacturing

Business Model

A

a business that produces physical goods, often in a factory

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53
Q

2.5

wholesale

Business Model

A

a business that sells large volumes of goods to retailers

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54
Q

2.5

bricks and clicks

Business Model

A

the business model that offers customers the choice of online shopping as well as shopping at the physical store

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55
Q

2.5

franchise

Business Model

A

when a business sells to others the rights to distribute its goods and use the business name

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56
Q

2.5

franchise agreement

Business Model

A

an agreement whereby the franchisor grants the franchisee the rights to use its business name and
distribute its goods or services

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57
Q

2.5

franchisor

Business Model

A

the owner of the original business concept that licenses another business to use its name and distribute its goods or services in exchange for royalty payments and fees

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58
Q

2.5

franchisee

Business Model

A

a business that is licensed to operate under the name of an existing business and distribute its goods or services

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59
Q

2.5

imports

Business Model

A

goods and services that are produced overseas and sold to Australian consumers

60
Q

2.5

exports

Business Model

A

goods and services that are produced in Australia to be sold overseas

61
Q

2.6

goodwill

Existing / Establishing Business

A

the monetary value attached to the reputation of a business

62
Q

2.7

resources

Business Resource Needs

A

the people and objects that are needed for the business to function properly

63
Q

2.7

natural resources

Business Resource Needs

A

items the business uses that come from the natural environment, (e.g. include land, water and raw
materials)

64
Q

2.7

labour resources

Business Resource Needs

A

the people that provide their skills, effort and knowledge to the business

65
Q

2.7

subcontractor

Business Resource Needs

A

a person that is not directly employed by the business but has been contracted to perform certain tasks

66
Q

2.7

capital resources

Business Resource Needs

A

the tools and machinery that are used to produce goods or perform services

67
Q

2.8

zoning

Business Locations

A

a means by which local councils allocate land for different uses, such as residential, commercial, recreational and industrial

68
Q

2.8

search engine optimisation
(SEO)

Business Locations

A

the strategies used to increase the number of visitors to a website by making it more visible on search engines

69
Q

2.8

complementary businesses

Business Location

A

businesses that sell products which are aimed at the same customers

70
Q

2.9

equity

Sources of Finance

A

the funds contributed by the owner(s) of a business to start and build the business

71
Q

2.9

bootstrapping

Sources of Finance

A

starting a business using personal finance or the revenue from the business

72
Q

2.9

angel investors

Source of Finance

A

individuals or businesses that invest in a new business

73
Q

2.9

crowdfunding

Source of Finance

A

a method of raising finance through appeals for donations via social media and the internet

74
Q

2.9

debt

Sources of Finance

A

the funds provided by banks, other financial institutions, government and suppliers, which must be paid back over time with interest

75
Q

2.9

working capital

Source of Finance

A

the funds available for the short-term financial commitments of a business

76
Q

2.9

bank overdraft

Source of Finance

A

when a bank allows a business or individual to overdraw their account up to an agreed limit for a specified time to help overcome a temporary cash shortfall

77
Q

2.9

mortgage

Source of Finance

A

a loan on a property, secured by the property of the
borrower (the business) leasing a way of financing the purchase of assets without a large initial capital outlay

78
Q

2.9

lessee

Source of Finance

A

the person or business to whom a lease is granted

79
Q

2.9

lessor

Source of Finance

A

the owner of an asset that is leased under an agreement to the lessee

80
Q

2.9

terms of finance

Source of Finance

A

the amount of the repayments and frequency at which they must be made

81
Q

2.10

accountant

Business Support Service

A

a professional who provides advice on all financial management issues and taxation obligations

82
Q

2.10

solicitor

Business Support Service

A

a professional who provides advice on legal matters
such as business formation, registration, contracts and legislationaccountanta professional who provides advice on all financial management issues and taxation obligations

83
Q

2.12

business plan

Planning Tools & Business Plan

A

a written statement of the goals and objectives for the business, and the steps to be taken to achieve them

84
Q

2.12

planning

Planning Tools & Business Plan

A

a process or series of actions to achieve an objective

85
Q

2.14

stakeholders

CSR & Business Planning

A

any group or individual who has an interest in, or is affected by, the activities of a business

86
Q

2.14

boycotting

CSR & Business Planning

A

when a customer refuses to purchase goods or services from a business as a form of protest against the undesirable activities of the business

87
Q

2.14

staff morale

CSR & Business Planning

A

the general level of satisfaction and wellbeing of employees

88
Q

2.14

employee retention

CSR & Business Planning

A

the ability of a business to keep employees

89
Q

2.14

environmental audit

CSR & Business Planning

A

a review of the extent to which a business’s activities have an impact on the environment

90
Q

2.14

environmental management system

CSR & Business Planning

A

a tool for managing a business’s environmental impact in a systematic and methodical manner

91
Q

3.3

business activity statement
(BAS)

Legislation & Government Regulation

A

records of a business’s claims for input tax credits and accounts for GST payable

92
Q

3.3

goods and services tax (GST)

Legislation & Government Regulation

A

a broad-based tax of 10 per cent on the supply of most goods and services consumed in Australia

93
Q

3.6

economic conditions

Economic Conditions

A

the set of influences that relate to economic activity, including interest rates, wages, unemployment, exchange rates and inflation

94
Q

3.6

interest rate

Economic Conditions

A

the price charged or paid for the use of money that has been deposited or borrowed

95
Q

3.6

employment

Economic Conditions

A

when a person works one hour or more in a specified week

96
Q

3.6

unemployment

Economic Conditions

A

when a person who, during a specified period, is not employed for one hour or more, but is actively seeking work and is currently available for work

97
Q

3.6

tax rate

Economic Conditions

A

the percentage of income or the value of a good, service or asset paid as tax

98
Q

3.7

technological considerations

Technological Considerations

A

methods, systems and devices that are the result of scientific knowledge being used for practical purposes

99
Q

3.8

globalisation

Global Consideration

A

the effect of hi-tech communications, lower transport
costs and unrestricted trade and financial flows turning the whole world into a single market, producing a more integrated global economic system

100
Q

3.8

offshoring

Global Consideration

A

the practice of moving some of a business’s processes or services to the same or another business located overseas

101
Q

3.8

exchange rate

Global Consideration

A

the price of one country’s currency expressed in terms of another country’s currency

102
Q

3.9

corporate social responsibility

CSR Considerations

A

managing a business in such a way that the broader social welfare of the community, including its employees, customers, suppliers and the environment, is taken into consideration when making business decisions

103
Q

3.9

triple bottom line

CSR Considerations

A

the economic, environmental and social performance of a business

104
Q

3.12

customers

Customers & Competitors

A

the people who purchase goods and services from a business, expecting high quality at competitive prices

105
Q

3.12

competitors

Customers & Competitors

A

other businesses or individuals who offer rival, or competing, goods or services to the ones offered by the business

106
Q

3.12

competitive advantage

Customers & Competitors

A

the ability of a business to develop strategies that ensure it has an ‘edge’ over competitors

107
Q

3.13

suppliers

Suppliers & Special Interest Groups

A

those businesses or individuals that supply the materials and other resources that the business needs to conduct its operations

108
Q

3.13

supply chain

Suppliers & Special Interest Groups

A

the range of suppliers from which the business purchases materials and resources

109
Q

3.13

special interest groups

Suppliers & Special Interest Groups

A

the groups of people who attempt to directly influence or persuade a business to adopt particular policies or procedures

110
Q

3.13

environmental lobby groups

Suppliers & Special Interest Groups

A

special interest groups that promote environmental issues to the public, government and businesses

111
Q

3.13

business associations

Suppliers & Special Interest Groups

A

organisations that support businesses through the provision of training and education programs, advice and information

112
Q

3.13

unions

Suppliers & Special Interest Groups

A

organisations formed by employees in an industry, trade or occupation to represent them in efforts to improve wages and working conditions

113
Q

4.2

domain name

Registration, Taxation and Government Regulations

A

the address of a website on the internet

114
Q

4.2

Australian Taxation Office (ATO)

Registration, Taxation and Government Regulations

A

the government body in charge of administering and collecting tax for the federal government

115
Q

4.2

progressive tax rate

Registration, Taxation and Government Regulations

A

a tax rate that increases as the individual earns a higher income

116
Q

4.3

WorkSafe Victoria

Trade Practices Legislation

A

a government agency that aims to reduce workplace injuries and support injured workers

117
Q

4.3

code of practice

Trade Practices Legislation

A

a written set of guidelines that are intended to help businesses achieve the standards set by the government (e.g. in dealing fairly with customers)

118
Q

4.3

Australian Competition and
Consumer Commission (ACCC)

Trade Practices Legislation

A

a government body that has the role of enforcing the Competition and Consumer Act 2010 (Cwlth) and a range of additional legislation promoting competition and fair trading, and regulating national infrastructure

119
Q

4.3

Consumer Affairs Victoria

Trade Practices Legislation

A

Victoria’s government body established to regulate the marketplace, helping ensure fairness for businesses and consumers

120
Q

4.3

merger

Trade Practices Legislation

A

the joining together of two or more businesses to form one business

121
Q

4.3

acquisition

Trade Practices Legislation

A

when one business takes over another business

122
Q

4.5

freelancers

External Professional

A

independent workers who charge businesses or individuals for work on a per job basis

123
Q

4.6

separate entity

Bank Accounts

A

accounting principle recognising that the owner’s finances are separate to those of the business and therefore business transactions should be recorded separately

124
Q

4.7

financial control systems

Financial Control Systems

A

the processes, methods and tools that allow business to accurately monitor and manage its financial performance

125
Q

4.7

budgeting

Financial Control Systems

A

estimating the business’s financial performance for a given period in the future

126
Q

4.7

cash flow

Financial Control Systems

A

the money being transferred into and going out of the business

127
Q

4.7

credit terms

Financial Control Systems

A

the terms and conditions of sale between a customer and a business, including the amount of time provided for making final payment

128
Q

4.7

accounts receivable

Financial Control Systems

A

the outstanding payments a business is owed by its customer

129
Q

4.7

inventory control

Financial Control Systems

A

ensures that costs are minimised and that the business has access to the right amounts of materials when required

130
Q

4.7

auditing

Financial Control Systems

A

the process of testing and evaluating a business’s accounting processes and internal control

131
Q

4.8

source documents

Record-Keeping Strategies

A

written documents that provide evidence of a financial transaction

132
Q

4.8

cash book

Record-Keeping Strategies

A

provides a summary of all the business’s cash receipts and cash payments; it is compiled from the receipt and payment source documents.

133
Q

4.8

income statement

Record-Keeping Strategies

A

used primarily to help a business calculate how much profit it has made over a period of time

134
Q

4.8

balance sheet

Record-Keeping Strategies

A

shows a business’s assets and liabilities (the financial position of a business) at a point in time

135
Q

4.8

bookkeeping

Record-Keeping Strategies

A

the keeping and processing of a business’s financial records

136
Q

4.10

procurement

Appropriate Suppliers

A

the process of researching and selecting suppliers, establishing payment terms, negotiating contracts and the purchasing of resources that are vital for maintaining the production of the business’s good or service

137
Q

4.11

policy

Policies & Procedures

A

a written set of broad guidelines to be followed by all employees

138
Q

4.11

procedure

Policies & Procedures

A

a series of actions that enable a policy to be put into practice

139
Q

4.13

social media advertising

Technological & Global Issues

A

a form of online advertising that uses social media channels to deliver targeted commercial messages to potential customers

140
Q

4.13

three-dimensional (3D) printing

Technological & Global Issues

A

the production of a physical object from a digital design or model

141
Q

4.13

robotics

Technological & Global Issues

A

the engineering behind the design, construction and application of robots

142
Q

4.13

customer database

Technological & Global Issues

A

a bank of information on existing and potential customers, including their contact information, personal details, previous interactions, buying habits and preferences