Unit 1 Flashcards
What is a good
Tangible products
What is a service
Intangible products
Examples of goods
Phone, toothpaste, food, chocolate,water, car etc
Examples of services
Window cleaner, dentist, plumber, haircut etc
Transformation process
Input - transformation process - output
Transformation process definition
What happens inside the business where value is added to inputs to create outputs
Primary sector
Businesses that make direct use of natural resources
Secondary sector
Manufacturing products using raw materials
Tertiary sector
Businesses that provides a service to customers
Mission
A qualitative statement of the business’s aims - the reason the business exists
Aims
A long term plan from which business objectives are derived
Objectives (2)
A target which must be achieved in order to realise the stated aim.
A time assigned target derived from the goals and set in advance of strategy
Main business objectives (7)
Profit
Growth
Survival
Cash flow
Shareholder value
Social/ ethical objectives
Diversification
The value of revenue
Achieved in a given period is a function of the number of product sold multiplied by the price that customers paid
How do business increase revenues? (6)
Reduce costs
Increase selling price
Have fewer employees
Increase number of sales
Reduce waste
Online presence
Variable cost
Costs that changes with output
Fixed costs
Costs that don’t change as output changes
Semi fixed costs
Fixed costs in the short term, but then changes once a certain level of output is achieved. Eg. Salaries
Total costs equation
Fixed costs + variable costs
Profit
The reward or return for taking risks and making investments