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INTRODUCTION TO HUMAN RESOURCE MANAGEMENT AND ENVIRONMENT > UNIT 1 > Flashcards

UNIT 1 Flashcards

1
Q

HUMAN RESOURCE MANAGEMENT

A

A process, which consists of four main
activities: [2MAD]
1. Acquisition
2. Development
3. Motivation
4. Maintenance of human resource

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2
Q

Note: Human Resource Management as that BRANCH OF MANAGEMENT which is responsible on a staff basis for concentrating on those aspects of operations which are primarily concerned with the RELATIONSHIP OF MANAGEMENT TO EMPLOYEES and EMPLOYEES TO EMPLOYEES and with the DEVELOPMENT OF THE INDIVIDUAL AND THE GROUP

A
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3
Q

THE NATURE OF THE HUMAN RESOURCE MANAGEMENT HAS BEEN HIGHLIGHTED IN ITS FOLLOWING FEATURES:

A
  1. Inherent part of management
  2. Pervasive function
  3. Basic to all functional areas
  4. People centered
  5. Personnel activities or functions
  6. Continuous process
  7. Based on human relations
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4
Q
  1. This function is performed by all the managers throughout the organisation rather than by the personnel department only.

If a manager is to get the best of his people, he must undertake the basic responsibility of selecting people who will work under him

A

ANS: Inherent Part of Management

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5
Q
  1. It is performed by all managers at various levels in the organisation.

It is not a responsibility that a manager can leave completely to someone else. However, he may secure advice and help in managing people from experts who have special competence in personnel management and industrial relation.

A

ANS: Pervasive function

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6
Q
  1. Human resource management permeates all the functional area of management such as production management, financial management, and marketing management. That is every manager from top to bottom, working in any department has to perform the personnel functions.
A

ANS: Basic to all Functional Areas

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7
Q
  1. Human resource management is relevant in all types of organisations. It is concerned with all categories of personnel from top to the bottom of the organisation.
A

Answer: People centered

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8
Q

4.1. Those working on machinese and engaged in loading, unloading

A

Ans.: Blue-collar workers

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9
Q

4.2. Clerical employees

A

Ans.: White-collar workers

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10
Q

Question: What are the broad classification of personnel in an industrial enterprise?

A

Answer:
a. Blue-collar workers
b. White-collar
c. Managerial and non-managerial personnel
d. Professional
e. Non-professional personnel

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11
Q
  1. HR involves several functions concerned with the management of people at work. It includes manpower planning, employment, placement, training, appraisal and compensation of employees.
A

Ans: Personnel activities or functions

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12
Q
  1. Human Resource Management is concerned with the motivation of human resources in the organisation.

The human beings can‘t be dealt with like physical factors of production.

  • Every person has different needs, perceptions and expectations.
  • The managers should give due attention to these factors. They require human relations skills to deal with the people at work. Human relations skills are also required in training performance appraisal, transfer and promotion of subordinates.
A

Ans: Based on Human Relations

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13
Q

Question: What is the basic objective of human resource management?

A

Answer: To contribute to the realisation of the organisational goals.

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14
Q

Question: What are the specific objectives of human resource management?

A

Answer:

(i) To ensure EFFECTIVE UTILISATION of human resources, all other
organisational resources will be efficiently utilised by the human resources.

(ii) To establish and maintain an ADEQUATE ORGANISATIONAL STRUCTURE of relationship among all the members of an organisation by dividing of organisation tasks into functions, positions and jobs, and by defining clearly the responsibility, accountability, authority for each job and its relation with other jobs in the organisation.

(iii) To generate maximum development of human resources within
the organisation by offering OPPORTUNITIES FOR ADVANCEMENT to
employees through training and education.

(iv) To ensure RESPECT FOR HUMAN BEINGS by providing various services and welfare facilities to the personnel.

(v) To ensure reconciliation of individual/group goals with those of
the organisation in such a manner that the personnel feel a sense of commitment and loyalty towards it.

(vi) To identify and satisfy the needs of individuals by offering various monetary and non-monetary rewards.

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15
Q

Question: The main functions of human resource management are classified into 2 categories:

A
  1. Managerial functions
  2. Operative functions
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16
Q

Question: What are the managerial functions of HRM?

A

Answer: [DOC-Planning]
1. Directing
2. Organisation
3. Controlling
4. Planning

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17
Q

Q: The planning function of HRD pertains to? [3Ps]

A

A: Steps taken in determining IN ADVANCE PERSONNEL REQUIREMENTS, PERSONNEL PROGRAMMES, POLICIES.

  • After determining how many and what type of people are required
  • a personnel manager has to devise ways and means to motivate them
18
Q

Q: The human resource manager has to ORGANISE THE OPERATIVE FUNCTIONS by designing structure of relationship among jobs, personnel, and physical factors in such a way so as to have maximum contribution towards organisational objectives.

A

Answer: Organisation

19
Q

Q: ORGANISATION: What are the functions of personnel managers?

A

Answer: [PACI]
1. Preparation of task force;
2. Allocation of work to individuals;
3. Integration of the efforts of the task force;
4. Coordination of work of individual with that of the department.

20
Q

Q: Concerned with initiation of organised action and stimulating the
people at work?

A

A: Directing.
- The personnel manager directs the activities of people of the
organisation to get its function performed properly.

  • A personnel manager guides and motivates the staff of the
    organisation to follow the path laid down in advance.
21
Q

Q: It provides data for establishing standards, makes job analysis
and performance appraisal.

A

A: Control
- All these techniques assist in effective control of the qualities,
time and efforts of workers.

22
Q

Q: What are the operative functions of Human Resource Management?

A

Answer:
1. Procurement of personnel
2. Development of personnel
3. Compensation of personnel
4. Maintaining good industrial relation
5. Record keeping
6. Personnel planning and evaluation

23
Q

Q: It is concerned with the obtaining of the proper kind and number
of personnel necessary to accomplish organisation goals? It deals
specifically with such subjects as the determination of manpower
requirements, their recruitment, selecting, placement and orientation?

A

Answer: Procurement of personnel

24
Q

Q: This has to do with increase through training, skill that is necessary for proper job performance?

A

A: Development of personnel
- In this process various techniques of training are used to develop the employees.
- Framing a sound promotion policy, determination of the basis of promotion and making performance appraisal are the elements of personnel development function.

25
Q

Q: This is the determination of adequate and equitable remuneration of personnel for their contribution to organisation objectives?

A

Answer: Compensation to personnel

26
Q

Q: This is intended to reduce strikes, promotion of industrial peace,
provide fair deal to workers and establish industrial democracy.

A

Answer: Maintaining good industrial relation

27
Q

Q: The personnel manager collects and maintains information concerned with the staff of the organisation.

It is essential for every organisation b/c it assists the management in decision making such as in promotions.

A

Answer: Record keeping

28
Q

Q: Under this system different type of activities are evaluated such as evaluation of performance, personnel policy of an organisation and its practices, personnel audit, morale, survey and performance appraisal.

A

Ans: Personnel planning and evaluation

29
Q

Note: Human Resource Planning is concerned with the planning the future manpower requirements in the organisation.

A
30
Q

Q: The process of determining manpower requirements and the means for meeting those requirements in order to carry out the integrated plan of the organisation?

A

A: Human Resource Planning

31
Q

Q: What is human resource planning? [MaRe-MeMe]

A

A: The process of determining manpower requirments and the means of meeting those requirements in order to carry out the integrated plan of the organisation.

32
Q

Q: What are the series of activities that a human resource planning consist of?

A

A: [FAM-Planning]
a. Forecasting
b. Making an inventory
c. Anticipating
d. Planning

33
Q

Q: PLANNING: What is forecasting? [Fu-MaRe]

A

A: Forecasting future manpower requirements, either in terms of mathematical projection [MaP] of trends in the economic environment and developments in industry, or in terms of judgemental estimates based upon the specific future plans of a company.

34
Q

Q: The activity – future manpower requirements, either in terms of mathematical projection [MaP] of trends in the economic environment and developments in industry, or in terms of judgemental estimates based upon the specific future plans of a company.

A

A: Forecasting.

35
Q

Q: PLANNING: Making an inventory? [PRESENT-MARE]

A

A: Making an inventory of PRESENT manpower resources and assessing the extent to which these resources are employed optimally.

36
Q

A: Making an inventory of PRESENT manpower resources and assessing the extent to which these resources are employed optimally.

A

A: PLANNING: Making an inventory

37
Q

Q: PLANNING: What is anticipating?

A

A: Anticipating manpower problems by projecting present resources into the future and comparing them with the forecast of requirements to determine their adequacy, both quantitatively and qualitatively.

38
Q

Q: This is the act of projecting present resources into the future and comparing them with the forecast of requirements to determine their adequacy, both quantitatively and qualitatively

A

A: Planning: anticipating

39
Q

Q: What is planning?

A

A: Planning the necessary programmes of requirements, selection, training, development, utilisation, transfer, promotion, motivation and compensation to ensure that future manpower requirements are properly met.

40
Q

Q: What are the objectives of HR Planning?

A

Answer:
(i) ensure optimum use of human resources currently employed;

(ii) avoid balances in the distribution and allocation of human
resources;

(iii) assess or forecast future skill requirements of the organisation‘s
overall objectives;

(iv) provide control measure to ensure availability of necessary
resources when required;

(v) control the cost aspect of human resources;

(vi) formulate transfer and promotion policies

INTRODUCTION TO HUMAN RESOURCE MANAGEMENT AND ENVIRONMENT (2 decks)

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