Understanding the Standards of Integrity and Professionalism Flashcards

1
Q

Identify the Five Primary Characteristics of Professionalism

A

1) personal interaction skills, including courtesy and respect,
2) skills to communicate and listen
3) a great work ethic
4) being motivated and staying on task until the job is completed
5) professional appearance, self-confidence and awareness.

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2
Q

What are the level of personal professionalism that many college graduates fails to show base on the poll?

A

Casual dress
Culture of “pass” rather than “excel”
Lax attendance policies

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3
Q

It is a type of active listening that is generally employed in a professional environment. It includes understanding the listening process (i.e. perception, interpretation, evaluation, and action) and its barriers that hamper the flow of that process.

A

Workplace listening

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4
Q

It is imperative to become aware of this role in communicating in the workplace, as understanding messages wholly entails more than simple verbal messages.

A

Nonverbal Communication

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5
Q

It is inappropriate to use when you’re communicating to the audience by email or through academic writing.

A

Text Lingo or Slang

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6
Q

It is where you always take the time to be polite and to treat your coworkers and supervisors with respect. Considering the feelings of others is extremely important and you can expect to be treated with respect in return.

A

Professional Courtesy and Respect

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7
Q

It is an act wherein you’re upholding a standard, it also speaks for concerns.

A

Voicing / Voicing concerns

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8
Q

It is when you’re releasing a feeling and/or opinion, it is also a respond.

A

Venting / Venting frustration

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9
Q

It is a set of values based on hard work and diligence, may include being reliable, having initiative, or pursuing new skills.

A

Work Ethic

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10
Q

What are the 5 factors that demonstrate a strong Work Ethic?

A

Integrity
Sense of Responsibility
Emphasis on Quality
Discipline
Sense of Teamwork

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11
Q

An employee with this, fosters trusting relationships with clients, coworkers and supervisors. Coworkers value the employee’s ability to give honest feedback. Clients trust the employee’s advice. Supervisors rely on the employee’s high moral standards, trusting him not to steal from the company or create problems.

A

Integrity

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12
Q

This is the sense of feeling where you’re personally responsible for job performance, showing up on time, putting in best effort.

A

Sense of Responsibility

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13
Q

It is caring about the quality of work, not just churning out the bare minimum.

A

Emphasis on Quality

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14
Q

A behavior where completing tasks/assignments and staying focused on goals.

A

Discipline

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15
Q

This is where respecting peers, help the team to meet its goals.

A

Sense of Teamwork

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16
Q

It is where your demeanor and dress should reflect the professionalism it takes to do your job and be neat, clean, and appropriate for the workplace.

A

Appearance

17
Q

It shows where you can handle any situation, even accepting tasks outside your comfort zone, it also enables you to encourage others to adapt to changing situations in the work environment.

A

Self Confidence

18
Q

It includes overcoming stereotypes and treating everyone the
same.

A

Cultural Awareness

19
Q

It is where an individual work safely and efficiently, using safety gear, etc. Continuing education and workplace training will help maintain safety standards.

A

Safety Awareness