Management Fundamentals: Ethical Behavior

Question 1

What is Ethics?

Answer 1

► Code of moral principles.
► Set standards of “good” and “bad” as opposed to “right” and
“wrong.

Question 2

What is Ethical Behavior?

Answer 2

► What is accepted as good and right in the context of the governing moral code.

Question 3

This behavior usually refers to something very specific-for example the teacher may say “I want to see everyone reading quietly for the next five minutes”-and includes what can be termed the “form and frequency of a desired response”.

Answer 3

Terminal Values

Question 4

This are the means by which we achieve our end goals.

Answer 4

Instrumental Values

Question 5

It is the view of ethics which is greatest good to the greatest number of people.

Answer 5

Utilitarian view of ethics

Question 6

It is the view of ethics where primary commitment is to one’s long-term self-interests.

Answer 6

Individualism view of ethics

Question 7

It is the view of ethics which respects and protects the fundamental rights of all people.

Answer 7

Moral-rights view of ethics

Question 8

It is the view of ethics where fair and impartial treatment of people according to legal rules and standards.

Answer 8

Justice view of ethics

Question 9

This ethical behavior is always determined by cultural context.

Answer 9

Cultural Relativism

Question 10

Behavior that is unacceptable in one’s home environment should not be acceptable anywhere else.

Answer 10

Cultural Universalism

Question 11

How international businesses can respect core or universal values?

Answer 11

Respect for Human Dignity
Respect for Basic Rights
Be a Good Citizens

Question 12

It occurs when choices, although having potential for personal and/or organizational benefit, may be considered unethical.

Answer 12

Ethical Dilemma

Question 13

What are the Ethical dilemmas include in the workplace?

Answer 13

Discrimination
Sexual harassment
Conflicts of Interest
Customer Confidence
Organizational Resources

Question 14

Ethical behavior can be rationalized by convincing yourself that?

Answer 14

Behavior is not really illegal.
Behavior is really in everyone’s best interests.
Nobody will ever find out.
The organization will “protect” you

Question 15

What are the factors influencing ethical behavior?

Answer 15

The Person, Organization, and Environment.

Question 16

This is where if you’re a worker and you report certain types of wrongdoing. The wrongdoing you disclose must be in the public interest, this means it must affect others.

Answer 16

Whistleblower

Question 17

All managers can influence the ethical behavior of people who work for and with them.

Answer 17

Ethical Role Models

Question 18

It is a formal statement of an organization’s values and ethical principles regarding how to behave in situations susceptible to the creation of ethical dilemmas.

Answer 18

Codes of Ethics

Question 19

It looks at the ethical issues on the organization level and obligates organizations to act in a ways that serve both its own interests and the interests of society at large.

Answer 19

Corporate Social Responsibility

Question 20

These are the persons, groups, and other organizations directly affected by the behavior of the organization and holding a stake in its performance.

Answer 20

Organizational Stakeholders

Question 21

What are the typical Organizational Stakeholders?

Answer 21

Employees
Customers
Suppliers
Owners
Competitors
Regulators
Interest groups

Question 22

What are the beliefs that guide socially responsible business practices?

Answer 22

People do their best with a balance of work and family
life.
Organizations perform best in healthy communities.
Organizations gain by respecting the natural
environment.
Organizations must be managed and led for long-term
success.
Organizations must protect their reputations.

Question 23

It is one of the Perspectives on Corporate Social Responsibility wherein management’s only responsibility is to maximize profits.

Answer 23

Classical View

Question 24

It is one of the Perspectives on Corporate Social Responsibility wherein management must be concerned for the broader social welfare, not just profits.

Answer 24

Socioeconomic View

Question 25

What are the four strategies for pursuing Social Responsibility?

Answer 25

Obstructionist
Defensive
Accommodative
Proactive

Question 26

These are the common areas of Government Regulation of Business affairs

Answer 26

Occupational Safety and Health
Fair Labor Practices
Consumer Protection
Environmental Protection

Question 27

It is the oversight of the top management of an organization
by a board of directors.

Answer 27

Corporate Governance