Understanding the role and importance of stakeholders Flashcards

1
Q

What are stakeholders?

A

Someone who has an interest in the business

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2
Q

What is a primary stakeholder and give an example

A

They are affected directly by the business activity, eg employee

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3
Q

What is a secondary stakeholder and give an example

A

They are affected indirectly by the businesses activity eg local community

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4
Q

What are the four sections of the stakeholder map?

A

Keep satisfied, Manage closely, Monitor, keep informed

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5
Q

What is stakeholder engagement?

A

A process by which managers involve individuals and groups which may be affected by decisions

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