Understanding Process Insights Features Flashcards

1
Q

Provide a summary of process insights [what it is, where it runs, what it does]

A

Its a cloud solution running on SAP BTP that delivers data-driven insights into business processes and their usage based on data from one or multiple ERP systems.

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2
Q

How does it help organisations achieve business process excellence?

A

by helping to identify where processes can be improved, providing recommendation to improving and allowing users to drill down to understand root causes

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3
Q

What are four things (tabs) process insights offer?

A

-Process flows
-Performance indicators
-Correction recommendations
-Innovation recommendations

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4
Q

What does the process flows tab display?

A

a visualisation of process performance for typical business processes based on data collected from your connected ERP system

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5
Q

What does the performance indicators tab display?

A

to get process performance metrics based on data collected from your connected ERP system

i.e overview of indicators + drill into them further + filter indicators

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6
Q

What does correction recommendations tab display?

A
  • correct recommendations with steps to resolve issues identified
  • can select the correction recommendation to get more information
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7
Q

What does innovation recommendations tab display?

A
  • innovation recommendations that your company can use for long term strategic improvements using SAP solutions and applications. can also view what E2E / line of business its related to and filter recommendations based of process/line of business’
  • can select a recommendation to display more information
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8
Q

Where will you see end-to-end processes and lines of businesses

A

On the Process Insights homepage

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9
Q

How to start analyzing and improving your process performance?

A

by selecting an end-to-end process or a line of business

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10
Q

What do end-to-end processes and lines of business act as?

A

first way of filtering what you see on the Process Flows, Performance Indicators, Correction Recommendations, and Innovation Recommendations tabs

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11
Q

If you select an end to end process eg. Lead-to-cash as your entry point and click on one of the four tabs what will you see?

A

data that’s relevant for this particular line of business

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12
Q

If you selected one of the value drivers for a line of business eg. for Lead to cash you picked Order to fulfill what will you see?

A

you will filter the information displayed on the four main tabs even further displaying the data that’s relevant for the Order to Fulfill modular process.

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