Understanding Management and Leadership Flashcards

1
Q

Definition of leadership

A

Leadership - Deciding on the direction for a business or a departmental or functional area, setting objectives that reflect this, and inspiring and motivating staff to achieve these objectives.

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2
Q

Definition of Management

A

Management - Getting things done by planning, organising and coordinating people and resources

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3
Q

Difference between leaders and managers

A

Leaders inspire, take risks, set strategy and are followed whereas managers implement others ideas, use authority, manage risks and have subordinates

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4
Q

Role of managers

A

• Setting objectives
• Analysing
• Leading
• Making decisions
• Reviewing

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5
Q

Different types of managers

A

Senior management - Board of directors. Led by the CEO and are responsible to the shareholders
Middle management - The run departments and manage junior management. They are accountable to senior management.
Junior management - They are accountable to middle management and will ensure workers take care of day to day tasks

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6
Q

What is the clear distinction between the senior managers and middle manager

A

In most organisations there is a clear distinction between senior managers and middle managers. In most cases, senior managers for example, marketing and finance directors, work directly with the chief executive or managing director, that is, the overall leader of the organization. It is this group that is often defined as the “leaders”. However in practice, leadership occurs at all levels, so in a large organization or branch, for example, departmental managers are actually middle managers in the context of the business as a whole, but in their branch or department they are leaders.

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7
Q

Different meanings of leadership

A
  • getting others to follow
  • the use of authority in decision making
  • a personal characteristic
  • an ability to achieve effective performance in others
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8
Q

What is the general interpretation of leadership?

A

The general interpretation of leadership is a relationship through which one person influences the behaviour or actions of their people.

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9
Q

Views of traditional and modern leadership

A

Traditional view of leadership: decision making, command and control
Modern view of leadership: inspiration, create a vision, building effective teams

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10
Q

Importance of leadership in modern businesses

A

Changing organisational structures: flatter + greater delegation, teamwork + focus on quality assurance, coaching, support & empowerment

Rapid environmental change: change is becoming a constant feature of business life, soft skills of leadership & management increasingly important

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11
Q

What is a leadership style?

A

A leadership style is the way that the functions of leadership are carried out. The way that a leader behaves.

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12
Q

The role of strategic leadership

A

Strategic leaders are the people who influence or control the corporate strategy of a business. Occurs both in small forms and large corporates. Often personally identified with the strategy.

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13
Q

How strategic leadership is demonstrated:

A

Leadership as command - where leaders take direct control
Leadership as vision - where leaders set the vision and core beliefs
Leadership as symbolic - where the leader is the embodiment of the strategy, but not involved day to day
Leadership as decision-making - where the leader weighs up the options and decides.

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14
Q

Broad classification of leadership

A
  • Authoritarian
  • Paternalistic
  • Democratic
  • Laissez-faire
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15
Q

Information about Authoritarian Leadership

A

• Focus of power is with the manager
• Communication is top-down & one-way
• Formal systems of command & control
• Use of rewards & penalties
• Very little delegation
• McGregor Theory X approach

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16
Q

Information about Paternalistic Leadership

A

• Leader decides what is best for employees
• Links with Mayo - addressing employee needs
• Akin to a parent/ child relationship
• Still little delegation
• A softer form of authoritarian leadership

17
Q

Information about Democratic Leadership

A

• Focus of power is more with the group as a whole
• Leadership functions are shared within the group
• Employees have greater involvement in decision-making
• Emphasis on delegation and consolation
• A trade-off between speed of decision-making and better motivation and morale

18
Q

Information about Laissez-faire Leadership

A

• Leader has little input into day to day decision-making
• Conscious decision to delegate power
• Managers/ employees have freedom to do what they think is best
• Effective when staff are ready and willing to take on responsibility
• Not the same as abdication

19
Q

Why move away from authoritarian leadership?

A
  • changes in society’s values
  • better educated workforce
  • focus on need for soft HR skills
  • changing workplace organisation
  • greater workplace legislation
  • pressure for greater employee involvement
20
Q

Trait Theories of Leadership:

A
  • knowledge of the business
  • decision making skills
  • emotional intelligence
  • drive mad motivation
  • honesty and integrity
  • initiative
  • tenacity
  • energy
  • flexibility
  • creativity
  • charisma
  • confidence
20
Q

Who is Douglas McGregor and what did he propose?

A

Douglas McGregor, an American social psychologist, proposed his famous X-Y theory in his 1960 book ‘The Human Side Of Enterprise’ - ‘Behind every managerial decision or action are assumptions about human nature and human behaviour’

21
Q

What is Theory X?

A

Theory X - authoritarian, repressive style. Tight control, no development. Procedures limited, depressed culture.

22
Q

What is Theory Y?

A

Theory Y - liberating and development. Control, achievement and continuous improvement achieved by enabling, empowering and giving responsibility.