Understanding Business Flashcards

1
Q

Advantages of flat structure

A

.information flows quickly
.consulting staff on decisions takes less time
.business is able to respond to market change
.customers needs are delt with quickly

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2
Q

Impacts of competitive (pestec) have on an organisation

A

.opening up a store next to a competitor can bring choice for customers and trains in the area
.business may have to reduce their prices or may lose customers
.competition can launch new products to keep up

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3
Q

What is meant by boom

A

Demand is high and businesses can take advantage of the demand by increasing prices which will increase profits

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4
Q

What is meant by Recession

A

Unemployment is high and so demand falls. Businesses can take advantage of low credit rates and interest rates changed during this time
.may need to make staff redundant to survive

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5
Q

What is meant by Recovery

A

Sales will increase as more employment and spending
Businesses can develop new products and start to raise prices
May find it difficult to recruit new staff

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6
Q

Who owns and controlled Public Limited Companies

A

Owned- minimum of 2 shareholders

Controlled- by board of directors

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7
Q

What businesses are in the public sector

A

NHS, police, fire services, sqa etc

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8
Q

How are businesses in the public sector financed

A

Via taxes payed by the public

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9
Q

What are the main objectives of businesses in the public sector

A

To provide essential services and make effective use of their funds

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10
Q

Who controls the public sector

A

Central and local government

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11
Q

Impacts political (pestec) have on an organisation

A

Can have an impact on the economy as a whole and on an individual business
Eg- changes to laws, increased tax rate etc

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12
Q

What do businesses want to grow

A

.To reduce the risk of failure
.ti gain a better reputation
.to remove a competitor
.to increase profit/sales

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13
Q

Impact technology (pestec) have on an organisation

A
Increased use of 
.social media 
.smart phones 
.mobile pay 
.order tracking
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14
Q

Impacts environmental (pestec) has on an organisation

A
.weather 
.recycling 
.pollution 
.ethical souring
.reducing packaging
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15
Q

I’m so ya that social (pestec) have on an organisation

A

.chAnges in shopping habits (more online shopping, Apple Pay etc)
.ageing population (must cater for older members)
.lifestyle changes
.constant changes in fanshion

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16
Q

What is meant by outsourcing

A

When a business employs an outsider to carry out certain activities

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17
Q

What is internal growth

A

Growth from with in the business.

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18
Q

What is external growth

A

Growth form out with the business

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19
Q

Impacts the economic (pestec)

Has on a organisation

A

When the economy is doing well, customers are likely to buy more increasing sales and profits

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20
Q

Disadvantage of external growth

A

.there is more of a risk

.usually more expensive

21
Q

What is menat by corporate social responsibility

A

Whne a business aims in an ethical way so that they benefit society or the environment

22
Q

What is meant by Satisficing

A

Aiming for a Satisficing result rather than the best possible allows survival rather than profit maximisations
This satisfies shareholders, suppliers and employees

23
Q

Advantages of using questionnaires

A

. Relatively in expensive

.People can be targeted in large areas

24
Q

What are the main objectives

A
. Maximise profits
. Survival.
Provide a quality service
. Increase market share.
. Growth
25
Q

What is meant by managerial objectives

A

Working within a budget-When manager set objectives they believe this will improve the status of the company. Sticking to annual budget

26
Q

What is growth with in business

A

To make a

business larger

27
Q

Disadvantages of internal growth

A

Slower growth

28
Q

Disadvantages of public sector organisation

A

. Often considered to be Bureaucratic
. As no profits motivate, can be lack of innovation 
. A change in government is likely to mean a change in priorities

29
Q

What is meant by delayering

A

Removing levels of management
. Although people lose their jobs, communication and decision-making would be faster, reduces costs of salaries and increases staff empowerment

30
Q

Ways of measuring success

A

Profit levels, sale levels, staff absence levels, feedback, researching reviews

31
Q

Disadvantages of tall structure

A

. Not adapting to changes quickly can make the business vulnerable
. Decisions making takes a long time as every level has to be consulted
Communication can be slow, not meeting customers needs quickly

32
Q

Advantages of tall structure

A

. Great deal of control and supervision
. Clearly defined roles
. All members of staff are supervised
. Staff have the chance to become experts in their role

33
Q

Advantages of public sector organisations

A

. Essential services are provided to all customers
. Faces little competition
. Provides employment
. Provide services for those in the community who can’t afford

34
Q

Disadvantages of public limited companies

A

. Have no control over who buys shares of the business
. Formation expensive
. Must publish accounts
. May become too large to manage
. Decisions are difficult and take one to make

35
Q

Advantages of a public limited company

A
. Access to more capital then private limited company
. Employs specialists
. Limited liability
. Company doesn’t die of owner dies
. Can dominate market due to size
36
Q

What are the objectives of public limited companies

A

To maximise sales, maximise profits, grow and market dominance

37
Q

Tall structure (hierarchical)

A

. Many layers of management
. Long chain of command
. Each manager has a narrow span of control
.Information on decisions need to go through each level

38
Q

How are public limited companies finance

A

By shareholders investment, new shareholders, bank loan, retained profits

39
Q

What is the fiscal policy

A

Increase in income tax rates – customers have less money to spend
Increasing VAT-selling prices may have to be raised
increasing corporation tax-Will reduce the profit for the year

40
Q

What is monetary policy

A

Increase/decrease rates (borrowing money)

41
Q

The role of a manager (motivate)

A

Encourage workers by helping them enjoy their tasks through teamwork, participation in decision-making, giving then responsibilities

42
Q

The role of manager (control)

A

Looking at what has been done check it against what was expected and make any necessary adjustments

43
Q

Flat structure

A

.Only a few levels of management
. Short chain of command
. Managers have a wider span of control
.Managers are directly responsible for more employees

44
Q

Disadvantages of flat structure

A

.Removal of managers means there is less control throughout the business
.Mistakes are easier to make

45
Q

The role of a manager (delegate)

A

Given subordinates The authority to carry out tasks. This helps with motivation and reduces the manager workload

46
Q

The rule of a manager (plan)

A

Looking ahead see and potential opportunities or problems and devising solutions setting targets and aims

47
Q

The role of a manager (command)

A

Issuing instructions, motivating staff on displaying leadership

48
Q

The role of a manager (organise)

A

Arranging resources of the organisation to be there and people need them and acquiring additional resources if needed

49
Q

The role of a manager (coordinate)

A

Making sure everyone is working towards the same goals, but all the work being done is together and people are not duplicating work or working against each other