Understanding buissness Flashcards

1
Q

What are the factors of production

A

Land labour capital and enterprise

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2
Q

What are the sectors of industry

A

Primary secondary tertiary

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3
Q

Describe the factors if production

A

Land-natural resources that the buisness uses e.g plot of land ,coal,forests

Labour- the workforce of the buisness e.g joiners ,shop assistants,teachers

Capital- the tools machinery and equipment that a buisness owns e.g tractors ,factories,lorries

Enterprise- the buisness ideas that the owners or enterpenures have about how to use land labour or enterprise to make a profit

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4
Q

Describe the sectors of industry

A

Primary- the sectors involved in extracting raw materials from the land sea or air

Secoundry- this is the sector tqht uses the raw materials from the primary sector to manufacturerproducts or parts of other products.

Tertiary- this is the sector involved in providing services e.g hairdressers taxis

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5
Q

What are the sectors of economy

A

Private, public, third

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6
Q

Describe the sectors of economy

A

Private- this sector of the economy are owned and controlled by private individuals.thease people have invested their time money and idears into the buisness and want to make a profit.e.g Greg’s,nike

Public- this sector of the economy are owned and controlled by the government. They provide services to people because they need them and arnt given out based on ability to pay
E.g education and health services

Third- this sector of the economy are not run to make a profit for the owners and are not owned by the government. They need to make a profit to survive but their main aim is to raise awareness to their cause. E.g charities social enterprises

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7
Q

What’s an advantage and disadvantage of a sole trader ( 4)

A

An advantage of is sole trader isThe owner makes all the decisions and
Owner gets to keep all the profits
A dissagevantage if a sole trader is that finance can be difficult to raise as banks may not be as keen to lend to a small buisness and that they will have long working hours few holidays and all the responsibilities fall on them.

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8
Q

What’s advantages and disadvantages of a partnership(4)

A

An advantage is tagt the workload can be shared and that partners can specialise in their own area if expertise

A disadvantage of a partnership is that profits are shared and partners may disagree on how to run the buisness

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9
Q

What the advantageand disadvantages of a private limited company(4)

A

An advantage of a private limited company is yhat more finance can be raised from lenders and shareholders and that there is limited liability .

A disadvantage of a private limited company is that profits are shared amongst more people
And taht shars can’t be sold to the general public.

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10
Q

What is the ownership if a sole trader

A

A sole trader is owned and run by one person

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11
Q

What I the ownership of a partership

A

A partnership is owned and controlled by 2 to 20 people

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12
Q

What is the owntership of a private limited company

A

Is run by a board of directors and owned by shareholders

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13
Q

What is the ownership of a local government organisations

A

They are run and owned by the goverment

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14
Q

What is the ownership of a social enterprise

A

Thease are run by groups such as youth and sport clubs and are run by their members who have been elected on to the comitee

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15
Q

What is the ownership of a charity

A

A board of trustees control how they are run and most the people who work for them are volenteers

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16
Q

What quality’s and skills does an entrepreneur need

A

Being a risk taker - willing to risk personal funds to start and keep teh buisness going

Being determined- never giving up Being willing to see things throught

Being creative- to come up with the idears for buisness

Being a hard worker- to work for long hours to get the buisness started and keep it going

17
Q

What are 3 aims and objectives of a private sector

A

To break even and cover your costs

To maximise profits

To give excellent customer service

18
Q

What are 3 aims and objectives of a public sector organisation

A

To provide a quality service to the public

To stay within budget

To serve the public interest

19
Q

What are 3 aims and objectives of a third sector organisation

A

To use profits to help a social or environmental cause

To raise awareness to their cause

To recruit more volunteers

20
Q

What is a stakeholder

A

A person or a group of people who have an interest in a buidnesd or organisation and in the way of which it is managed

21
Q

Interests of stakeholders in a buisness(4)

A

Employee- good salary

Customer- best quality products at yhe lowest possible price

Local community- companies provides jobs for an area

Suppilers- want the buisness to successful to ensure repeat customer

22
Q

What influences do stakeholders have kn a buisness(4)

A

Employees can change the standard of their work

Customers can choose weather or not to buy goods or services

Local community
Petition against the company

Suppliers can change their prices

23
Q

What is the impact of employeed in an organisation

A

If quality is poor customers will go elsewhere which will effect sales

24
Q

What is the impact of banks in an organisation

A

If a buisness does not get the loan they require yhey might nkt be able yo expand with could lead to sales not being as high as hoped

25
Q

Whta is the impact of customers in a organisation

A

If customers go elsewhere than profits will fall

26
Q

What is the impact of suppliers in an organisation

A

If prices increase the price of the product the buisness is selling may increase with could result in customers going to competitions for goods.

27
Q

What is an impact of local community in an organisation

A

If a complaint is upheld it may mean the buisness had to close

28
Q

What is an impact of the government on an organisation

A

Higher tax rates mean higher wage bill for a buisness leading yo a reduction in profits

29
Q

Why start a buisnes plan

A

It helps a buisness divide whether its worthwhile going ahead with the buisnes idea

30
Q

What goes into a buisnes plan

A

General details about the buisness e.g what type of ownership
Name and location

Human recorses e.g
Who are the key staff members and their positions skills and experiences

The product e.g what product(s) are provided

Premises and equipment
E.g where the buisness will be based
Equipment required

The market
E.g results if market research
Who is the target market

Finance
E.g Who are the investors
Estimated cash flow
Costs and expected sales

31
Q

2hy is good customer service important for a buisness yo succeed

A

Customers will go to competition if they don’t get good sevice

32
Q

How do buisness give good customer service

A

Ensure good quality after sales service

Have a customer complaints procedure

33
Q

How is customer service mesured

A

A survey or questionnaire

Emails customers can leave reviews

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