Understand Quality In The Context Of A Project

Question 1

2.2.4 quality management

Answer 1

2.2.4 quality management

Question 2

Explain what is meant by quality planning

Answer 2

• Quality planning is about setting standards (apply to the outputs and benefits and the process by which they are delivered)
• fixed element outlined by the sponsor
• fixed element defined by the project manager and the organisations existing governance framework

Quality plan (agreed by all stakeholders) and forms part of the PMP

Question 3

Differentiate between quality control and quality assurance

Answer 3

Quality control: had the acceptance been achieved? The acceptance is pass or fail (ask why- providing pathway to improvement)
Quality assurance: is the project following the processes and procedures set out in the quality plan? = is that action creating an output that meets the acceptance criteria