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English > UN 2 - Process and maintain workplace information > Flashcards

UN 2 - Process and maintain workplace information Flashcards

1
Q

Store

A

Almacenar

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2
Q

Diarise the due dates

A

Agendar las fechas de vencimiento

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3
Q

assessment

A

evaluación

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3
Q

attendance

A

asistencia

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4
Q

Collect Information

A

Recopilar información

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5
Q

deal

A

Trato - tratar

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6
Q

Thus

A

De este modo

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7
Q

handle information

A

manejar información

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8
Q

gathering information

A

Reuniendo información

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9
Q

gaps

A

brechas

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10
Q

To elaborate this further

A

Para elaborar esto más

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11
Q

Helps point out problems

A

Ayuda a señalar problemas

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12
Q

Due

A

Pendiente

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13
Q

challenging

A

desafiante

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14
Q

lack

A

falta

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15
Q

retrieving information

A

Recuperación de información

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16
Q

whether

A

si

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17
Q

Provides consistency

A

Proporciona consistencia

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18
Q

Pointing out problems is not the end of the cycle

A

Señalar los problemas no es el final del ciclo

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19
Q

effort

A

Esfuerzo

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20
Q

Inconsistency can lead to data loss and misplacement.

A

La incoherencia puede provocar la pérdida y el extravío de datos.

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21
Q

encounter

A

Encontrar

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22
Q

It can trigger minor and major issues that can either amount to loss of earnings or cause business failure

A

Puede desencadenar problemas menores y mayores que pueden equivaler a una pérdida de ganancias o provocar el fracaso comercial.

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23
Q

amount

A

equivaler

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24
failure
fracaso - falla
25
disclosure
divulgacion
26
loyal
fiel - leal
27
aim
apuntar
28
doomed
condenado
29
can be handed to you
se le puede entregar
30
Task Requirements
Requisitos de la tarea
31
approach
approach
32
outcome
resultado
33
Otherwise
de lo contrario
34
Below
abajo
35
Assignment
Assignment
36
lead
dirigir
37
scope
alcance
38
focus
enfoque
39
extent - Area covered in the task
alcance - área cubierta por una tarea
40
behaviours
comportamientos
41
confident
seguro
42
achieve
lograr
43
Storable
almacenable
44
misplacements
extravios
45
Encourage
alentar - fomentar
46
Record
registrar
47
relevant personnel
personalm pertinente
48
spreadsheet
hoja de cálculo
49
Further Reading
otras lecturas
50
hold
sostener
51
abide
cumplir
52
profit
ganancia
53
storing
almacenar
54
retrieving
recuperando
55
threats
amenazas
56
Availability
disponibilidad
57
handling
manejo
58
Encrypt Sensitive Files
Cifrar archivos confidenciales
59
Manage Data Access
Administrar acceso a datos
60
leakage
fuga
61
Dispose of Data Properly
Deseche los datos correctamente
62
Manage Data Acquisition
Administrar la adquisición de datos
63
statements
declaraciones - afirmaciones
64
allocating
asignando
65
smoothly
suavemente
66
desired outcome
resultado deseado
67
Lastly
por ultimo
68
ensuring
garantizar
69
complaints
quejas
70
Compliments
cumplidos - felicitaciones
71
outcomes
resultados
72
achieved
logrado
73
storage
almacenamiento
74
source
fuente
75
accomplish
lograr
76
enhances
mejora
77
timely
oportuno
78
Reliable
Confiable
79
reliability
reliability
80
dismall
diminuir
81
approach
enfoque
82
Do not interrupt or make assumptions
No interrumpir ni hacer suposiciones
83
**nodding** to let them know you are listening
**asentir **para que sepan que estás escuchando
84
sitting in a comfortable and relaxed position, and **leaning forward slightly**, to **convey **a positive, welcoming manner.
sentarse en una posición cómoda y relajada, e **inclinarse ligeramente hacia delante**, para **transmitir** una actitud positiva y acogedora.
85
they may look **puzzled **if they do not understand what you are saying.
pueden parecer **desconcertados** si no entienden lo que les dice.
86
when** lodging** a complaint. Stay calm and polite.
Cuando **presente** una queja, mantenga la calma y sea cortés.
87
ask questions to help** steer **the conversation back to the topic
hacer preguntas para ayudar a **dirigir **la conversación de nuevo al tema
88
Develop a rapport with customers
Desarrollar una relación con los clientes
89
Effective customer service relies on being able to develop rapport with customers by showing them that you are interested in addressing their needs.
El servicio al cliente efectivo se basa en poder desarrollar una buena relación con los clientes mostrándoles que usted está interesado en atender sus necesidades.
90
rapport
compenetración - buena relación
91
By building rapport you are encouraging people to become return and repeat customers
Al construir una buena relación, está alentando a las personas a convertirse en clientes recurrentes y recurrentes.
92
it is a skill you need to acquire
es una habilidad que necesitas adquirir
93

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