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English > UN 2 - Process and maintain workplace information > Flashcards

UN 2 - Process and maintain workplace information Flashcards

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Proverbs and Idioms flashcards
1
Q

Store

A

Almacenar

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2
Q

Diarise the due dates

A

Agendar las fechas de vencimiento

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3
Q

assessment

A

evaluación

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3
Q

attendance

A

asistencia

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4
Q

Collect Information

A

Recopilar información

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5
Q

deal

A

Trato - tratar

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6
Q

Thus

A

De este modo

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7
Q

handle information

A

manejar información

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8
Q

gathering information

A

Reuniendo información

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9
Q

gaps

A

brechas

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10
Q

To elaborate this further

A

Para elaborar esto más

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11
Q

Helps point out problems

A

Ayuda a señalar problemas

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12
Q

Due

A

Pendiente

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13
Q

challenging

A

desafiante

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14
Q

lack

A

falta

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15
Q

retrieving information

A

Recuperación de información

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16
Q

whether

A

si

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17
Q

Provides consistency

A

Proporciona consistencia

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18
Q

Pointing out problems is not the end of the cycle

A

Señalar los problemas no es el final del ciclo

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19
Q

effort

A

Esfuerzo

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20
Q

Inconsistency can lead to data loss and misplacement.

A

La incoherencia puede provocar la pérdida y el extravío de datos.

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21
Q

encounter

A

Encontrar

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22
Q

It can trigger minor and major issues that can either amount to loss of earnings or cause business failure

A

Puede desencadenar problemas menores y mayores que pueden equivaler a una pérdida de ganancias o provocar el fracaso comercial.

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23
Q

amount

A

equivaler

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24
Q

failure

A

fracaso - falla

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25
Q

disclosure

A

divulgacion

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26
Q

loyal

A

fiel - leal

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27
Q

aim

A

apuntar

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28
Q

doomed

A

condenado

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29
Q

can be handed to you

A

se le puede entregar

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30
Q

Task Requirements

A

Requisitos de la tarea

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31
Q

approach

A

approach

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32
Q

outcome

A

resultado

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33
Q

Otherwise

A

de lo contrario

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34
Q

Below

A

abajo

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35
Q

Assignment

A

Assignment

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36
Q

lead

A

dirigir

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37
Q

scope

A

alcance

38
Q

focus

A

enfoque

39
Q

extent - Area covered in the task

A

alcance - área cubierta por una tarea

40
Q

behaviours

A

comportamientos

41
Q

confident

A

seguro

42
Q

achieve

A

lograr

43
Q

Storable

A

almacenable

44
Q

misplacements

A

extravios

45
Q

Encourage

A

alentar - fomentar

46
Q

Record

A

registrar

47
Q

relevant personnel

A

personalm pertinente

48
Q

spreadsheet

A

hoja de cálculo

49
Q

Further Reading

A

otras lecturas

50
Q

hold

A

sostener

51
Q

abide

A

cumplir

52
Q

profit

A

ganancia

53
Q

storing

A

almacenar

54
Q

retrieving

A

recuperando

55
Q

threats

A

amenazas

56
Q

Availability

A

disponibilidad

57
Q

handling

A

manejo

58
Q

Encrypt Sensitive Files

A

Cifrar archivos confidenciales

59
Q

Manage Data Access

A

Administrar acceso a datos

60
Q

leakage

A

fuga

61
Q

Dispose of Data Properly

A

Deseche los datos correctamente

62
Q

Manage Data Acquisition

A

Administrar la adquisición de datos

63
Q

statements

A

declaraciones - afirmaciones

64
Q

allocating

A

asignando

65
Q

smoothly

A

suavemente

66
Q

desired outcome

A

resultado deseado

67
Q

Lastly

A

por ultimo

68
Q

ensuring

A

garantizar

69
Q

complaints

A

quejas

70
Q

Compliments

A

cumplidos - felicitaciones

71
Q

outcomes

A

resultados

72
Q

achieved

A

logrado

73
Q

storage

A

almacenamiento

74
Q

source

A

fuente

75
Q

accomplish

A

lograr

76
Q

enhances

A

mejora

77
Q

timely

A

oportuno

78
Q

Reliable

A

Confiable

79
Q

reliability

A

reliability

80
Q

dismall

A

diminuir

81
Q

approach

A

enfoque

82
Q

Do not interrupt or make assumptions

A

No interrumpir ni hacer suposiciones

83
Q

nodding to let them know you are listening

A

**asentir **para que sepan que estás escuchando

84
Q

sitting in a comfortable and relaxed position, and leaning forward slightly, to **convey **a positive, welcoming manner.

A

sentarse en una posición cómoda y relajada, e inclinarse ligeramente hacia delante, para transmitir una actitud positiva y acogedora.

85
Q

they may look **puzzled **if they do not understand what you are saying.

A

pueden parecer desconcertados si no entienden lo que les dice.

86
Q

when** lodging** a complaint. Stay calm and polite.

A

Cuando presente una queja, mantenga la calma y sea cortés.

87
Q

ask questions to help** steer **the conversation back to the topic

A

hacer preguntas para ayudar a **dirigir **la conversación de nuevo al tema

88
Q

Develop a rapport with customers

A

Desarrollar una relación con los clientes

89
Q

Effective customer service relies on being able to develop rapport with customers by showing them that you are interested in addressing their needs.

A

El servicio al cliente efectivo se basa en poder desarrollar una buena relación con los clientes mostrándoles que usted está interesado en atender sus necesidades.

90
Q

rapport

A

compenetración - buena relación

91
Q

By building rapport you are encouraging people to become return and repeat customers

A

Al construir una buena relación, está alentando a las personas a convertirse en clientes recurrentes y recurrentes.

92
Q

it is a skill you need to acquire

A

es una habilidad que necesitas adquirir

93
Q
A

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