U4AOS2 Flashcards
Define “Change Leadership”
5A- Change Leadership
Leadership in change management is the ability to positively influence and motivate employees towards achieving business objectives during a transformation.
List 5 Management Strategies to respond to KPI’s
5B- Management strategies to respond to KPIs: Part 1
- Staff Training
- Staff Motivation
- Change in management styles
- Change in management skills
- Cost cutting
List 5 Management Strategies to respond to KPI’s
5C- Management strategies to respond to KPIs: Part 2
- Increased invesment in technology
- Improved quality in production
- Intiating lean production techniques
- Redeployment of resources
List 5 Management Strategies to respond to KPI’s
5D- Managment strategies to respond to KPIs: Part 3
- Innovation
- Global sourcing of inputs
- Overseas manufacture
- Global outsourcing
Define “Corporate Culture”
5E- Developing Corporate Culture
Corporate culture is the shared values and beliefs of a business and its employees.
Define “Official Corporate Culture”
5E- Developing Corporate Culture
Official corporate culture involves the shared views and values that a business aims to achieve, often outlined in a written format.
Define “Real Corporate Culture”
5E- Developing Corporate Culture
Real corporate culture involves the shared values and beliefs that develop organically within a business, and are practised on a daily basis by its employees.
Define “Learning Organisation”
5F- Senge’s Learning Organisation
A learning organisation is an organisation that facilitates the growth of its members and continuously transforms itself to adapt to changing environments.
Define “Systems Thinking”
5F- Senge’s Learning Organisation
Systems thinking is a management approach that considers the inter-relationship between the parts of a whole system.
Define “Mental Models”
5F- Senge’s Learning Organisation
Mental models are existing assumptions and generalisations that must be challenged so that learning and transformation can occur in an organisation.
Define “Shared Vision”
5F- Senge’s Learning Organisation
A shared vision is an aspirational description of what an organisation and its members would like to achieve.
Define “Personal Mastery”
5F- Senge’s Learning Organisation
Personal mastery is the discipline of personal growth and learning, aligned with one’s values and purpose.
Define “Team Learning”
5F- Senge’s Learning Organisation
Team learning is the collective learning that occurs when teams share their experience, insights, knowledge, and skills to improve practices
Define “Low-Risk Strategies”
5G- Low Risk Strategies
Low-risk strategies are measured management approaches that gradually encourage employees to accept and participate in a business change.
Define “Communication as a low-risk strategy”
5G- Low Risk Strategies
Communication as a low-risk strategy involves managers openly and honestly transferring information to employees, and listening to their feedback so that employees are fully aware of the reasons for, and impacts of an upcoming change.
