U3AOS2 Flashcards
Define “Human Resource Management”
2A- Human Resource Management
Human Resource Management is the organisation of employees’ roles, pay, and working conditions.
Define “Motivation”
2B- Maslow’s Hierarchy of Needs
Motivation is the willingness of an individual to expend energy and effort in completing a task.
Define “Maslow’s Hierarchy of Needs”
2B- Maslow’s Hierarchy of Needs
Maslow’s Hierarchy of Needs is a motivational theory that suggests people have five fundemental needs, and their sequential attainment of each need acts as a source of motivation.
Define “Physiological Needs”
2B- Maslow’s Hierarchy of Needs
Physiological Needs are the basic requirements for human survival, such as food, water, and shelter.
Define “Safety and Security Needs”
2B- Maslow’s Hierarchy of Needs
Safety and Security Needs are the desires for protection from dangerous or threartening environments.
Define “Social Needs”
2B- Maslow’s Hierarchy of Needs
Social needs are the desires for a sense of belonging and friendship among groups, both inside and outside the workplace.
Define “Esteem Needs”
2B- Maslow’s Hierarchy of Needs
Esteem Needs are an individual’s desires to feel important, valuable, and respected.
Define “Self-actualisation Needs”
2B- Maslow’s Hierarchy of Needs
Self-actualisation Needs are the desires of an individual to reach their full potential through creativity and personal growth.
Define “The Four Drive Theory”
2C- Lawrence and Nohria’s Four Drive Theory
The Four Drive Theory is a motivational theory that suggests that people strive to balance four fundamental desires.
Define “The Drive to Acquire”
2C- Lawrence and Nohria’s Four Drive Theory
The Drive to Acquire is the desire to achieve rewards and high status.
Define “The Drive to Bond”
2C- Lawrence and Nohria’s Four Drive Theory
The Drive to Bond is the desire to participate in social interactions and feel a sense of belonging.
Define “Drive to Learn”
2C- Lawrence and Nohria’s Four Drive Theory
The Drive to Learn is the desire to gain knowledge, skills, and experiences.
Define “The Drive to Defend”
2C- Lawrence and Nohria’s Four Drive Theory
The Drive to Defend is the desire to protect personal security as well as the values of the business.
Define “The Goal Setting Theory”
2D- Locke and Latham’s Goal Setting Theory
The Goal Setting Theory is a motivation theory that states that employees are motivated by clearly defined goals that fulfil five key principles.
Define “Performance-Related Pay”
2D- Locke and Latham’s Goal Setting Theory
Performance-Related Pay is a financial reward that employees receive for reaching or exceeding a set business goal.
Define “Career Advancement”
Career Advancement is the upwards progression of an employee’s job position.
Define “Investment in Training”
Investment in Training is allocating resources to improve employee skills and knowledge.
Define “Support Strategies”
Support Strategies involve providing employees with any assistance that improves their satisfaction at work.
Define “Sanction Strategies”
Sanction Strategies involve penalising employees for poor performance or breaching business policies.
Define “On-The-Job-Training”
On-The-Job-Training involves employees improving their knowledge and skills within the workplace.
Define “Off-The-Job-Training”
Off-The-Job-Training involves employees improving their knowledge and skills in a location external to the business.
Define “Management by Objectives”
Management of Objectives involves both managers and employees colloboratively setting individual employee goals that contribute to the achievement of broader business objectives.
Define “Performance Appraisals”
Performance Appraisals involve a manager assessing the performance of an employee against a range of criteria, providing feedback, and establishing plans for future improvement.
Define “Self-Evaluation”
Self-Evaluation involves an employee assessing their individual performance against a set of criteria.
Define “Employee Observation”
Employee Observation involves a range of employees from different levels of authority assessing another employee’s performance against a set of criteria.
Define “Retirement”
Retirement involves an individual deciding to leave the workforce permanently as they no longer wish to work.
Define “Redundancy”
Redundancy involves an employee no longer working for a business because there is insufficient work or their job no longer exists.
Define “Resignation”
Resignation involves an employee voluntarily terminating their own employent, usually to take another job position elsewhere.
Define “Dismissal”
Dismissal involves the involuntary termination of an employee who fails to meet required work standards or displays unacceptable or unlawful behaviour.
Define “Entitlement Considerations”
Entitelment Considerations are legal obligations an employer owes to its employees following the termination of their employment contract.
Define “Transition Considerations”
Transition Considerations are social and ethical practices that a manager can consider implementing when terminating employment.
Define “Human Resource Managers”
Human Resource Managers are individuals who coordinate the relationship between employees and management within a business.
Define “Employees”
Employees are individuals who are hired by a business to complete work tasks and support the achievement of its objectives.
Define “Employer Associations”
Employer Associations are advisory bodies that assist employers in understanding and upholding their legal business obligations.
Define “Unions”
Unions are organisations composed of individuals who represent and speak on behalf of employees in a particular industry to protect and improve their wages and working conditions.
Define “The Fair Work Commission”
The Fair Work Commission is Australia’s independent workplace relations tribunal that has a range of responsiblities outlined by the fair work act.
Define “Awards”
Awards are legal documents that outline the minimum wages and conditions of work for employees across an entire industry.
Define “Agreements”
Agreements are legal documents that outline the wages and conditions of employees and are applicable to a particular business or a group of businesses.
Define “Agreements”
Agreements are legal documents that outline the wages and conditions of employees and are applicable to a particular business or a group of businesses.
Define “Dispute Resolution Process”
A Dispute Resolution Process is a series of steps that disputing parties follow in order to resolve a disagreement and reach a resolution.
Define “Mediation”
Mediation involves an impartial third party facilitating discussions between disputing parties to help each side of the conflict reach a resolution themselves.
Define “Arbitration”
Arbitration involves an independent third party hearing arguments from both disputing parties and making a legally binding decision to resolve the conflict.
