U3AOS1 - Corporate Culture

Question 1

Corporate Culture?

Answer 1

Relates to the shared values and beliefs of the people in an organisation

Question 2

Elements of Corporate Culture?

Answer 2

Values and practices - The way things are done in the business
Symbols - Events or objects that are established to represent something the business believes to be important e.g. dress code, slogans, sponsorships, etc
Rituals, rites and celebrations - are the routine behavioural patterns in a business, casual friday, staff drinks after work
Heroes or champions - successful employees who reflect its values and, therefore, act as an example for others e.g. employee of the month, milestone years of service

Question 3

Official?

Answer 3

What the organisation states are its values and standards in corporate slogans or mission statement
The statements and rules imposed:
- Reflects the wishes of management
- Uniforms
- Official publications

Question 4

Real?

Answer 4

The shared values actually held by people in the organisation
Can be found in:
- Attitudes and behaviour of staff
- Style of dress and language used
- Management style
- Relationship between staff

Question 5

Benefits of positive culture?