U1C4L2 Anger Management quiz Flashcards

1
Q

_________ is the degree to which a person uses a communication style or pattern that is indirect and effectual for accurate expression of thought and feeling.

A

Deference

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2
Q

Jason gets angry often, even about things that don’t matter much. He knows it’s a problem, but he doesn’t know how to stop it. When you ask him if he’s satisfied with himself, he thinks about it, and then he says, “No. I’m not. I’m not satisfied with myself; the way I manage time; and the way I relate to people.”

A

Change orientation

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3
Q

When you use empathy in an angry situation, you _________.

A

try to understand what the other person is feeling and thinking

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4
Q

T or F: When you are angry with someone, you should let the person know immediately and say the first thing that comes into your head.

A

False

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5
Q

The three main approaches to managing anger are expressing, suppressing, and _________.

A

calming

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6
Q

Which of the following is an example of changing thinking in an angry situation?

A

It’s not the worst thing that happened.

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7
Q

What is the definition of the term “anger management”?

A

Learning to control and manage the emotion of anger; managing your anger so it comes out in a healthy and constructive way.

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8
Q

_________ is recognition of the need to make personal changes by expanding skills and improving relationships.

A

Change orientation

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9
Q

Relaxation is a healthy way to manage anger because it _________.

A

helps you get your emotions under control in a tense situation

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10
Q

___________ means to prevent or restrain expression of a feeling or idea.

A

Repress

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11
Q

What is the definition of the word “assertion”?

A

The ability to clearly communicate personal thoughts and feelings.

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12
Q

Passive-aggressive behavior is ___________.

A

getting back at people indirectly without telling them why, rather than confronting them

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13
Q

Anger is _____________.

A

a common healthy reaction to being emotionally hurt or physically harmed

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14
Q

What is the definition of the word “aggression”?

A

A tendency to be hostile or quarrelsome.

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15
Q

_________ is the ability to sense, understand, and accept another person’s thoughts, feelings, and behaviors.

A

Empathy

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16
Q

__________ communication can trigger more inner anger.

A

Deferential

17
Q

If you are really angry at someone, it is best to _________.

A

calm yourself until you can express what’s bothering you without causing a conflict