Types of UX research: Define Flashcards
Qualitative research
helps us understand why people do the things they do and often takes the form of interviews or conversations.
Quantitative research
Research that can be measured
numerically. It’s valuable in understanding statistical likelihoods and what is happening on a site or in an app.
Assumptions
A thing that is accepted as true or as certain to happen, without proof = everything it isn’t tested yet.
Competitors Analysis
Assessment of the strengths and weaknesses of current and potential competitors. Provides strategic context to identify opportunities and threats.
Process of competitors analysis
- Identify 1-3 competitors
- Analyse and compare competitor content, technology, approach, design…
- Identify areas for improvement in your product
Niche Market
subset of the market on which a specific product is focused, as well as the demographics that it is intended to target.
Interviews
Useful way to challenge your assumptions and interviewees can often lead you to unexpected discoveries and things that you perhaps weren’t aware of. Research questions in advance, but allow the interviewee the latitude to move into areas that you may not have considered upfront.
Surveys
Powerful tool for gathering a higher volume of opinions.. It’s better to ask fewer questions and increase the chance of returns.
The design of your survey is important and can improve completion rates.
User Persona
Fictional representation of your ideal customer.
You’ll start the design process by conducting user research—building empathy with your target users and identifying exactly what they need from the product you’re designing.
Things to include about User Persona
Bio, motivations, goal, personal details, frustrations, personality.