Types of Communication Based On Purpose and Style Flashcards
Based on style and purpose, what are the 2 types of communication?
- Formal Communication
- Informal Communication
In this type of communication, certain rules, conventions and principles are followed while communicating the message. It occurs in formal and official style.
Formal communication
What is to be avoided when it comes to Formal Communication?
Use of slang and foul language is avoided;
correct pronunciation is required.
What are the important things to consider in Formal Communication?
- appearance of the speaker (clothing, hairstyle, neatness, use of cosmetics)
- surrounding (room size, lighting, decorations, furnishings)
- body language (facial expressions, gestures, postures)
- sounds (voice, tone, volume, speech rate)
This type of communication is done using channels that are in contrast with formal communication channels; just casual talk. It is established for societal affiliations of members in an organization and face-to-face discussions.
Informal Communication
This type of communication helps in building relationships. It is established for societal affiliations of members in an organization and face-to-face discussions.
Informal Communication
What is the difference between Hearing and Listening?
Hearing is the reception of sound while listening is the attachment of meaning
It is said that … is a neglected area in the teaching of English towards communicative competence.
Listening
Break down each percent of how a person spends their day when communicating
7% - writing
16% - reading
30% - speaking
45% - listening
How is the process of listening executed?
RAURR
Receiving
Attending
Understanding
Responding
Remembering
Much human listening fails for the reason that receivers are not connected or “tuned in” to the senders. Sometimes, the problem is physiological one; for example, the receiver has a hearing deficiency due to a congenital or inherited weakness.
Receiving
What are the 3 components of Attending?
- selectivity of attention
- strength of attention (capacity to pay attention)
- sustainment of attention
Effective communication depends on …; that is effective communication does not take place until the receiver… the message.
Understanding
2 components when it comes to Understanding
- Verbal symbols
- Nonverbal symbols
The listening process may end with understanding, since effective communication and effective listening may be defined as the accurate sharing or understanding of meaning, but a … may be needed or at least helpful.
Responding
Memorization of facts is not the key to good listening, yet memory is often a necessary and integral part of the listening process. Some would go so far as to say, “If you can’t …, you weren’t listening.”
Remembering
What are the three modes of listening? Who introduced it?
Michel Chion
- Casual Listening
- Reduced Listening
- Semantic Listening
It is the most common as it consists of listening to a sound in order to gather information about its cause (source; considered as source-oriented).
Casual Listening
The most easily influenced and deceptive mode of listening.
Casual Listening
It focuses on the traits of the sound itself, independent of its cause and of its meaning.
Reduced Listening
It takes the sound as itself the object to be observed instead of as a vehicle for something else. (considered as quality-oriented)
Reduced Listening
Mode of listening that refers to a code or a language to interpret a message: spoken, morse codes, etc. It follows a standard.
Semantic Listening
What are the 6 faulty listening behaviors?
- Pseudolistening
- Stage hogging
- Selective Listening
- Insulate Listening
- Defensive Listening
- Ambushing
It is an imitation of the real thing. They give the appearance of being attentive, how they look you in the eye, nod, and smile at times.
Pseudolistening
