Types of Communication Based On Purpose and Style

Question 1

Based on style and purpose, what are the 2 types of communication?

Answer 1

• Formal Communication
• Informal Communication

Question 2

In this type of communication, certain rules, conventions and principles are followed while communicating the message. It occurs in formal and official style.

Answer 2

Formal communication

Question 3

What is to be avoided when it comes to Formal Communication?

Answer 3

Use of slang and foul language is avoided;
correct pronunciation is required.

Question 4

What are the important things to consider in Formal Communication?

Answer 4

• appearance of the speaker (clothing, hairstyle, neatness, use of cosmetics)
• surrounding (room size, lighting, decorations, furnishings)
• body language (facial expressions, gestures, postures)
• sounds (voice, tone, volume, speech rate)

Question 5

This type of communication is done using channels that are in contrast with formal communication channels; just casual talk. It is established for societal affiliations of members in an organization and face-to-face discussions.

Answer 5

Informal Communication

Question 6

This type of communication helps in building relationships. It is established for societal affiliations of members in an organization and face-to-face discussions.

Answer 6

Informal Communication

Question 7

What is the difference between Hearing and Listening?

Answer 7

Hearing is the reception of sound while listening is the attachment of meaning

Question 8

It is said that … is a neglected area in the teaching of English towards communicative competence.

Answer 8

Listening

Question 9

Break down each percent of how a person spends their day when communicating

Answer 9

7% - writing
16% - reading
30% - speaking
45% - listening

Question 10

How is the process of listening executed?

RAURR

Answer 10

Receiving
Attending
Understanding
Responding
Remembering

Question 11

Much human listening fails for the reason that receivers are not connected or “tuned in” to the senders. Sometimes, the problem is physiological one; for example, the receiver has a hearing deficiency due to a congenital or inherited weakness.

Answer 11

Receiving

Question 12

What are the 3 components of Attending?

Answer 12

• selectivity of attention
• strength of attention (capacity to pay attention)
• sustainment of attention

Question 13

Effective communication depends on …; that is effective communication does not take place until the receiver… the message.

Answer 13

Understanding

Question 14

2 components when it comes to Understanding

Answer 14

• Verbal symbols
• Nonverbal symbols

Question 15

The listening process may end with understanding, since effective communication and effective listening may be defined as the accurate sharing or understanding of meaning, but a … may be needed or at least helpful.

Answer 15

Responding

Question 16

Memorization of facts is not the key to good listening, yet memory is often a necessary and integral part of the listening process. Some would go so far as to say, “If you can’t …, you weren’t listening.”

Answer 16

Remembering

Question 17

What are the three modes of listening? Who introduced it?

Answer 17

Michel Chion

1. Casual Listening
2. Reduced Listening
3. Semantic Listening

Question 18

It is the most common as it consists of listening to a sound in order to gather information about its cause (source; considered as source-oriented).

Answer 18

Casual Listening

Question 19

The most easily influenced and deceptive mode of listening.

Answer 19

Casual Listening

Question 20

It focuses on the traits of the sound itself, independent of its cause and of its meaning.

Answer 20

Reduced Listening

Question 21

It takes the sound as itself the object to be observed instead of as a vehicle for something else. (considered as quality-oriented)

Answer 21

Reduced Listening

Question 22

Mode of listening that refers to a code or a language to interpret a message: spoken, morse codes, etc. It follows a standard.

Answer 22

Semantic Listening

Question 23

What are the 6 faulty listening behaviors?

Answer 23

• Pseudolistening
• Stage hogging
• Selective Listening
• Insulate Listening
• Defensive Listening
• Ambushing

Question 24

It is an imitation of the real thing. They give the appearance of being attentive, how they look you in the eye, nod, and smile at times.

Answer 24

Pseudolistening

Question 25

This are interested only in expressing their ideas and do not care about what anyone else has to say.

Answer 25

Stage hogging

Question 26

They only respond to the parts of a speaker’s remarks that interest them, rejecting everything else.

Answer 26

Selective Listening

Question 27

These are the opposite of their selective listening cousin because instead of looking for something, they avoid it. They would rather not deal whenever a topic arises because they fail to her it and to acknowledge it.

Answer 27

Insulate Listening

Question 28

These listeners take innocent comments as personal attacks.

Answer 28

Defensive Listening

Question 29

These listeners listen carefully but only because they are collecting information to attack what you have to say.

Answer 29

Ambushing

Question 30

What are the dimensions of communication?

Answer 30

• self
• one to one (dyadic encounter)
• group
• intergroup (class communication)
• public speaking