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Effective Communication > Prelim Exam > Flashcards

Prelim Exam Flashcards

1
Q

Where does the word communication come from?

A

Latin word “communis” = shared understanding

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2
Q

It is an exchange of ideas, views, or information as by speech, writing, signals, or behavior.

A

Communication

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3
Q

Communication is something i…, t…, and i…

A

Imparted, transmitted, interchanged

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4
Q

It is considered as the center to all human activities; it gives meaning to life.

A

Communication

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5
Q

Why does communication not have a single definition?

A

Because it is dynamic and ever changing.

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6
Q

It is defined as the process that involves the transmission of message from a sender to the receiver.

A

Communication

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7
Q

Simple definition of Communication

A

The transmission of a message from a source to a receiver.

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8
Q

General definition of Communication

A

It is how people exchange meaningful information

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9
Q

What are the 2 types of Communication?

A
  • Verbal Communication
  • Non verbal Communication
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10
Q

What is the basis of Communication?

A

The basis of communication is the interaction between people.

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11
Q

It is one way for people to communicate face to face.

A

Verbal Communication

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12
Q

What are the key components of verbal communication?

A
  • sounds
  • words
  • speaking
  • language
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13
Q

It is the way the body communicates by its physical movements.

A

Body Language

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14
Q

What are the 4 different speaking styles of Verbal Communication?

A
  • Expressive
  • Directive
  • Problem solving
  • Meta
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15
Q

This is an spontaneous, conversational, and uninhibited speaking style of verbal communication. This is used for expressing feelings, joking, complaining, or socializing.

A

Expressive Style

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16
Q

This speaking style of verbal communication is an authorative and judgemental style. We use this when giving orders, exert lleadersip, pass judgment, and state our opinions.

A

Directive Style

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17
Q

This speaking style of verbal communication is rational, objective, unbiased, and bland.

A

Problem-Solving Style

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18
Q

This speaking style of verbal communication is used to discuss thr communication process itself. It enables us to talk about our interactions.

A

Meta Style

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19
Q

Numerous books have been written on the importance of…

A

Non verbal messages

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20
Q

What are the 4 types of Nonverbal Communication? BOSIPACI

A
  • Body language
  • Sign language
  • Paralanguage
  • Circumstantial Language
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21
Q

Studies suggest that from… to…. of a message’s effect comes from non-verbal cues.

A

60 to 90 percent

22
Q

It specifically looks for inner states of emotions as expressed throught different parts of the body and their physical movements.

A

Body language

23
Q

What are the subparts of Body Language?

Friendly Elephants Give Playful Bear Hugs in Silent Spaces

A
  • facial expression
  • eye contact
  • posture
  • gestures
  • body shape
  • smell and touch
  • silence
24
Q

It is the most basic element of communication. It is a symbol – something that stands for something else.

A

Sign Language

25
Q

It is the closest to actual communication. This language is where we use our voice in uttering words.

A

Paralanguage

26
Q

What is the literal meaning of paralanguage?

A

like language

27
Q

What are the components of paralanguage?

People Value Speedy Speech

A
  • pitch variation
  • volume
  • speed and pause
  • stress on words
28
Q

This refers to how high or low your vocal tones are

A

Pitch variation

29
Q

It refers to the loudness of the voice

A

Volume

30
Q

It refers to the speaker’s use of normal pace.

A

Speed and pause

31
Q

It refers ton the emphasis of different key words in a sentence you can purposely indicate your feelings about what is important.

A

Stress on words

32
Q

One of the very interesting aspect is that it is not the person only who communicates. It is actually everything about him/her and his/her surroundings communicates.

A

Circumstantial Language

33
Q

What are the factors which communicatrs about the person is presented as?

A
  • space language
  • surroundings
  • time
34
Q

Other term for space language?

A

proxemics

35
Q

Other term for time?

A

chronemics

36
Q

What are the components of Communication?

[Some Mice Eat Mmm Really Delicious Food, Not]

A
  • Sender
  • Message
  • Encoding
  • Medium/Channel
  • Receiver
  • Decoding
  • Feedback
  • Noise
37
Q

In a speaker communication process, everything starts with the speaker or the source of the message.

A

Sender

38
Q

The… is the bearer of the message to the audience. The success of a speech mainly depends on this.

A

Source

39
Q

The… is the information being ccommunicated by a source to an audience.

A

Message

40
Q

What is the ultimate objective of the speaker when it comes to public speaking?

A

To send the message to the listeners intended.

41
Q

The communicator of the information organizes his idea into series of symbols (words, signs, etc.) which he or she feels will communicate to the intended receiver.

A

Encoding

42
Q

The sender has to select the… for sending the information.

A

Channel

43
Q

It is the media through which the message passess.

A

Communication channel

44
Q

It is the link that connects the sender and the receiver.

A

Medium/channel

45
Q

It is the person who receives the communicated information of the source.

A

Receiver

46
Q

The … is something that the source should always take into consideration of when making his/her speech.

A

Receiver’s frame of reference

47
Q

It is the process of interpretation of an encoded message into understandable meaning. It helps the receiver to drive the meaning from the message.

A

Decoding

48
Q

It is understood that not all listeners will just automatically absorb the message being communicated by the speaker. The receiver’s message or reaction after hearing the speaker’s speech is called…

A

Feedback

49
Q

It refers to any signals that may interfere with the message being carried but it depends on the method of communication.

A

Noise

50
Q

Who is the instrument or the person on the other side that receives the message?

A

Receiver

Effective Communication (2 decks)

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