Types of Communication Flashcards
1
Q
What are the five (5) types of communication?
A
Verbal, Non-Verbal, Interpersonal, Group and Public.
2
Q
What is ‘Verbal Communication’ and what are some key features?
A
- Definition: Using words and language to convey a message.
- Key Features: Includes both spoken and written language. Clear articulation and appropriate language choices are critical.
3
Q
What is ‘Non-verbal Communication’ and what are some key features?
A
- Definition: Communicating without words, through body language, facial expressions, gestures, posture, and tone of voice.
- Key Features: Non-verbal cues can reinforce, contradict, or substitute verbal messages
4
Q
What is ‘Interpersonal Communication’ and what are some key features?
A
- Definition: Direct, face-to-face communication between two or more people.
- Key Features: Involves both verbal and non-verbal communication, and usually focuses on building personal relationships.
5
Q
What is ‘Group Communication’ and what are some key features?
A
- Definition: Direct, face-to-face communication between two or more people.
- Key Features: Involves both verbal and non-verbal communication, and usually focuses on building personal relationships.
6
Q
What is ‘Public Communication’ and what are some key features?
A
- Definition: Communication directed at a large audience.
- Key Features: Involves one sender delivering a message to a wide group of receivers.