Types of Communication Flashcards
Exchange of ideas, thoughts, concepts and views among people
Communication
Classification of Communication:
Mode
Context
Purpose and Style
Types of Communication according to mode
Verbal Communication
Non-Verbal Communication
Visual Communication
It is the use of language in communication
Verbal Communication
It is the use of language in gestures
Non-Verbal Communication
Uses images to transfer messages or information such as:
Symbols
Charts
Diagrams etc.
Visual Communication
Electronics Communication Symbols
Emoticons
Emojis
Animation
Types of Communication according to context
Intrapersonal Communication
Interpersonal Communication
Extended Communication
Organization Communication
Intercultural Communication
This communication is talking to one-self such as inner, dialogue, inner monologue, self verbalization, self statement
Intrapersonal Communication
This communication means communication between among and together
Interpersonal Communication
Occurs in small groups or dyads also known as group communication
Interpersonal Communication
This type of communication is essential in maintaining social relationship, and transactional talks
Interpersonal Communication
This type of communication involves the use of electronic media such as skype calls, video conferencing, phone conferencing, or tele audio.
Extended Communication
The communication that takes place between people who are working towards common goals within an organization.
This type of communication focus is on the role that communication plays in organizational context.
Organizational Communication
Two types of organizational structure:
Formal
Informal
This type of organizational structure allows communication to take place via designated channel of message flow between positions in the organization.
Formal Communication
This type of organizational structure which is FORMAL structure has a four approaches:
Downward Communication
Upward Communication
Horizontal Communication
Crosswise Communication
Flows from upper to lower positions, that is, from the president to a manager or supervisor, or a manager to an ordinary staff.
Downward Approach
Flows from bottom to upper positions, or bottom-up, where subordinates communicate to their superiors/bosses bearing their views/feedbacks on organizational policies, issues related to their jobs and the like.
Upward Approach
has a lateral approach because it takes place among people from the same level but from different departments or units to facilitate performance of task through proper coordination.
Horizontal Approach
Diagonal in nature because employees from different units or departments that work at various levels communicate with each other.
Crosswise Approach
This type of organizational structure comes from unofficial channels of message flow. Likewise known as “grapevine” messages from the different levels of organization are conveyed.
Informal Communication
An organization develops its own core values, vision and mission, statements, goals and objectives.
Organizational Culture
Is of utmost significance as it will dictate the kind of behavior that employees should have, as well as the extent of commitment expected from them by the organization.
Organizational Culture
