Types of Communication Flashcards

1
Q

Exchange of ideas, thoughts, concepts and views among people

A

Communication

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2
Q

Classification of Communication:

A

Mode
Context
Purpose and Style

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3
Q

Types of Communication according to mode

A

Verbal Communication
Non-Verbal Communication
Visual Communication

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4
Q

It is the use of language in communication

A

Verbal Communication

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5
Q

It is the use of language in gestures

A

Non-Verbal Communication

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6
Q

Uses images to transfer messages or information such as:
Symbols
Charts
Diagrams etc.

A

Visual Communication

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7
Q

Electronics Communication Symbols

A

Emoticons
Emojis
Animation

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8
Q

Types of Communication according to context

A

Intrapersonal Communication
Interpersonal Communication
Extended Communication
Organization Communication
Intercultural Communication

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9
Q

This communication is talking to one-self such as inner, dialogue, inner monologue, self verbalization, self statement

A

Intrapersonal Communication

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10
Q

This communication means communication between among and together

A

Interpersonal Communication

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11
Q

Occurs in small groups or dyads also known as group communication

A

Interpersonal Communication

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12
Q

This type of communication is essential in maintaining social relationship, and transactional talks

A

Interpersonal Communication

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13
Q

This type of communication involves the use of electronic media such as skype calls, video conferencing, phone conferencing, or tele audio.

A

Extended Communication

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14
Q

The communication that takes place between people who are working towards common goals within an organization.
This type of communication focus is on the role that communication plays in organizational context.

A

Organizational Communication

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15
Q

Two types of organizational structure:

A

Formal
Informal

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16
Q

This type of organizational structure allows communication to take place via designated channel of message flow between positions in the organization.

A

Formal Communication

17
Q

This type of organizational structure which is FORMAL structure has a four approaches:

A

Downward Communication
Upward Communication
Horizontal Communication
Crosswise Communication

18
Q

Flows from upper to lower positions, that is, from the president to a manager or supervisor, or a manager to an ordinary staff.

A

Downward Approach

19
Q

Flows from bottom to upper positions, or bottom-up, where subordinates communicate to their superiors/bosses bearing their views/feedbacks on organizational policies, issues related to their jobs and the like.

A

Upward Approach

20
Q

has a lateral approach because it takes place among people from the same level but from different departments or units to facilitate performance of task through proper coordination.

A

Horizontal Approach

21
Q

Diagonal in nature because employees from different units or departments that work at various levels communicate with each other.

A

Crosswise Approach

22
Q

This type of organizational structure comes from unofficial channels of message flow. Likewise known as “grapevine” messages from the different levels of organization are conveyed.

A

Informal Communication

23
Q

An organization develops its own core values, vision and mission, statements, goals and objectives.

A

Organizational Culture

24
Q

Is of utmost significance as it will dictate the kind of behavior that employees should have, as well as the extent of commitment expected from them by the organization.

A

Organizational Culture

25
Q

It is the communication between or among people having different linguistic, religious, ethnic, social, and professional backgrounds.

A

Intercultural Communication

26
Q

Different cultures develop different lexicon peculiar only to the speech community.

A

advent of World Englishes

27
Q

Types of Communication according to purpose and style

A

Formal communication
Informal communication

28
Q

Employs language that is delivered either orally or in written form such as lectures, research reports, public talks/speeches and business letters.

A

Formal communication

29
Q

Main objectives of Formal Communication

A

To inform, entertain, and persuade.

30
Q

Does not apply formal language. It involves personal and usual conversations with family, friends and acquaintances about anything of interest.

A

Informal Communication