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ORAL COMMUNICATIONS > Types of Barriers & Common Barriers > Flashcards

Types of Barriers & Common Barriers Flashcards

1
Q

Speaking different languages

A

Language Barriers

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2
Q

Using different terminology

A

Language Barriers

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3
Q

Using a lot of technical or specialty – related terms

A

Language Barriers

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4
Q

Hearing what one wants to hear

A

Psychological Barriers

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5
Q

Personal problems

A

Psychological Barriers

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6
Q

Stress factor

A

Psychological Barriers

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7
Q

Social anxiety

A

Psychological Barriers

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8
Q

Incapacitated or defective hearing

A

Physiological Barriers

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9
Q

Noise

A

Physiological Barriers

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10
Q

Visual impediments

A

Physiological Barriers

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11
Q

Personal attitude

A

Attitude Barriers

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12
Q

Personal conflict

A

Attitude Barriers

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13
Q

Jumping to conclusions

A

Attitude Barriers

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14
Q

Resistance to changes

A

Attitude Barriers

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15
Q

Separate views and beliefs

A

Culture Differences

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16
Q

Lack of common experiences

A

Culture Differences

17
Q

Too much information

A

Ambiguity and Use of Astractions

18
Q

Using proverbs, sayings, abstract ideas

A

Ambiguity and Use of Abstractions

19
Q

Jokes

A

Ambiguity and Use of Abstractions

20
Q

May be perceived as aggression

A

Excessive talking

21
Q

This an asset and a person with this skill is more likely to achieve professional success

A

Good conversational skills

22
Q

A preconceived opinion or feeling, which is usually irrational

A

Prejudice

23
Q

Very dangerous and has the potential to bring conflict into the team and may lead to a breakdown in team spirit

A

Prejudice

24
Q

The four main types of this common barrier are physical, mental, auditory and visual.

A

Distractions

25
Q

The four main types of distractions

A

Physical, mental, auditory, visual

PhyMenAuVi

26
Q

One of the many reasons for misunderstanding what a speaker is trying to communicate

A

The ability to hear incorrectly

27
Q

To combat this common barrier, you can ask the speaker to clarify their words or intentions

A

Misunderstanding

28
Q

Everyone has his own personal belief and value system, and it is natural to want to apply them to others. Learn to appreciate the fact that others may not have the same belief as yours.

A

Expecting others to share your personal beliefs and values

29
Q

Doing this barrier in a conversation with improper body language or inappropriate words will have a negative impact in effective communication.

A

Interrupting

30
Q

There may be eye contact and the person may be showing facial expressions but their mind is elsewhere

A

Faking attention

31
Q

This is a manifestation of lack of respect and dishonesty

A

Faking attention

32
Q

This type of person is only hearing and not listening

A

A person faking attention

33
Q

It is not possible to appreciate or understand what the speaker is saying if the listener is flooded with negative emotions

A

Bringing in emotions

34
Q

This is an unwanted sound which serves as an impediment to effective communication

A

Noise

35
Q

People who exhibit this barrier are not likely to pay attention or to express themselves freely, they tend to become defensive or argumentative

A

Fear

36
Q

What are the type of barriers in communication?

A
  1. Language Barriers
  2. Psychological Barriers
  3. Physiological Barriers
  4. Attitude Barriers
  5. Cultural Differences
  6. Ambiguity and Use of Astractions

LaPsyPhysAtCuAm

37
Q

What are the common barriers in communication?

A
  1. Excessive Talking
  2. Prejudice
  3. Distractions
  4. Expecting others to share your personal beliefs and values
  5. Misunderstanding
  6. Interrupting
  7. Faking attention
  8. Bringing in emotions
  9. Noise
  10. Fear

EPDExMIFaBNF

ORAL COMMUNICATIONS (4 decks)

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