Nature of Communication

Question 1

It smoothens managerial operations by facilitating planning, organizing, staffing, directing, and controlling functions.

Answer 1

A means, not an end

keyword: managerial operations

Question 2

Effective communication is a means towards achieving the end , that is goal accomplishment.

Answer 2

A means, not an end

keyword: goal, achieving the end

Question 3

Exchange of ideas and opinion amongst people is an ongoing process in business and non-business organizations.

Answer 3

Continuous process

keyword: ongoing

Question 4

Continuous interaction promotes understanding and exchange of information relevant for decision making.

Answer 4

Continuous process

keyword: continuous

Question 5

Communication between sender and receiver takes different forms and medium depending upon their moods and behavior.

Answer 5

Dynamic process

keyword: different forms

Question 6

Communication involves exchange of ideas and opinions. People interact and develop understanding for each other.

Answer 6

Exchange

keyword: exchange, interact

Question 7

Designing plans, organization structures, motivating people to accomplish goals and controlling organization activities; all require communication amongst managers at various levels.

Answer 7

Foundation of Management

keyword: designing, organizing, planning, managers

Question 8

Unless the receiver and sender know the purpose, what they intend to achieve through communication has little practical utility.

Answer 8

Goal-oriented

keyword: intend to achieve, purpose

Question 9

Since communication makes accomplishment of organizational goals possible, it is essential that people understand and like each other.

Answer 9

Human activity

keyword: understand & like each other

Question 10

Communication is the art of how communicators use knowledge of different fields of study like anthropology, psychology, and sociology.

Answer 10

Inter-disciplinary

keyword: different fields of study

Question 11

Communication unifies internal organizational environment with its external environment. It also integrates the human and physical resources and converts them into an organizational output.

Answer 11

Means of unifying activities

keyword: unifies

Question 12

Messages conveyed should be understood by the receiver in the desired sense.

Answer 12

Mutual understanding

keyword: understood

Question 13

It takes place at all levels (top, middle, low) in all functional areas (production, finance, personnel, and sales) of a business organization.

Answer 13

Pervasive

keyword: all levels, all areas

Question 14

A person cannot communicate with himself.

Answer 14

Two-way process

keyword: basta di ka nakikipag-usap sa sarili mo

Question 15

It may be between superiors, subordinates and peer group.

Answer 15

Two persons

Question 16

Sender and receiver must be present for communication to take place

Answer 16

Two persons

Question 17

Facial expressions, sounds, signs, symbols

Answer 17

Verbal and non-verbal

Question 18

Though words are active carriers of information , gestures can sometimes be more powerful than words

Answer 18

Verbal and non-verbal