Truth Telling Flashcards

1
Q

what is the railroad problem?
how is it relevant to medical practice?

A

should you divert the track to kill one person instead of 5…
puts into perspective the difficult choices that need to be made when treating patients

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what is Utilitarianism?

A

Whether action is right or wrong depends on its outcome, not the act itself
A good act is one that maximises happiness for the most people possible whilst minimize suffering

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

in the context of the railroad problem, what would a Utilitarian do?

A

Utilitarian would say you should divert the train
Utilitarian would say we should tell the truth if it will lead to a good outcome
We should lie if it would lead to a better outcome than the truth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

compare ‘Act’ Utilitarian vs ‘rule’ Utilitarian?

A

Act: each act evaluated separately – do the thing that in that particular circumstance would lead to the most happiness

Rule: extrapolate act such that you could be satisfied that if people generally behaved in this way, it would lead to the maximal happiness in comparison to doing something else. E.g. even though doing something in a situation would lead to maximal happiness you may still not choose to do it as it would cause suffering if it were to be done for all cases.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what are the advantages of utilitarianism?

A

Seems pretty intuitive - marries up with how some of us think about morality
Is considered as a form of distributive justice - distribution of welfare / wellbeing is done in a way to ensure maximal happiness for the most people and can therefore deal with the good of societies, not just individuals.
Flexible - considers the particulars of a situation (consequences), not just rigid rules.
(Although, with rule utilitarianism you do end up with a list of rules however these are designed to achieve optimal welfare)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

what are the disadvantages of utilitarianism?

A

Consequences can be pretty difficult to predict
If you predict a good outcome, but get a bad one a pure utilitarian would say the act was morally wrong!

Consequences can also be far-reaching (affect things very far down the line), or impossible to measure

How do you weigh up benefits / detriments?
People have no intrinsic value in this system
People are a means to an end - one individual would be expendable in the interests of many (trolley problem)
Example: If you have a young person, wouldn’t it create more happiness if you euthanise and harvest all his organs to give to 15 other people who require them. Rule utilitarianism was created to combat this (if you killed all young people it would be a major detriment to society)

In this system, one person might feasibly be considered as more valuable than another, depending on their ability to lead to more happiness e.g. a billionaire who employs a lot of people is more valuable than someone who is unemployed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

what are Deontological Ethics?

A

Based on the idea that we are rational beings, capable of reason, therefore we can decide what our moral duties are and from that decide what actions are right and what actions are wrong
Principle: Actions are inherently right or wrong - it is not about the outcome of those actions – e.g. lying is wrong, even if it helps someone (complete opposite of utilitarianism)
From our reasoning we can generate a list of rules which apply universally, regardless of the situation, and which will allow us to always be ‘in the right’. E.g. lying and killing are universally wrong no matter the situation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

in the context of the railroad problem, what would a deontologist do?

A

For the rail road track a pure deontologist would not switch the track - won’t take an action that will kill one person

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what are the advantages of deontology?

A

Reflects how at least some people in the population perceive morality
Gives human beings more worth
People are not expendable. They are not ‘a means to an end’ - e.g they should not be sacrificed for the happiness of others
It places value on intention 🡪 Offers certainty
don’t have to worry about the probability of certain outcomes just on the action itself
decision making is massively simplified - in a way the decision is already made, if you live by a rigid moral code

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what are the disadvantages of deontology?

A
  • Too rigid
    there are always going to be cases that don’t fit – (e.g. if a murder came to you asking where your friend is to kill him a pure deontologist would tell the truth as lying is immoral)
    … so you end up with huge lists of exceptions
  • allows acts that cause immense suffering in the defence of a principle
    classically, the ‘railroad track’
    But also, small things - “did he suffer, doc?” (if they died in pain you would have to tell the truth to the relative causing unnecessary pain)
  • duties often conflict – one rule conflicts with another e.g. do you lie or steal (both immoral and no emphasis is placed on the consequence)
  • how rational are we really? Are we all rational?
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what are the Four Principles specifically for medical ethics (form of ethical pluralism)?

A

it is a form of ethical pluralism
beneficence
non-maleficience
autonomy
justice

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

what is a disadvantage of Four Principles specifically for medical ethics?

A

difficult to determine which principle takes priority over others.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

explain the myth of objectivity?

A

None of us are really objective (unbiased) - We all arrive at each decision we make with a pre-existing set of values
Evidence suggests pre-existing values is one of the most important factors influencing people’s decision-making
Often when we say ‘objective’ or ‘rational’ what we mean is ‘without emotion’ - The Greeks disagreed
Aristotle - emotion is the guide of reason
Many cultures across the globe have associated emotions with insight and wisdom, as have modern philosophers
Emotional flags when something doesn’t seem morally right - unpick it to find the root (however emotions can sometimes cloud judgement)
Believing you are objective makes it harder to see that you are wrong and accepting making a mistake.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

explain Aristotle’s model of ethics?

A

it was called virtue ethics
Principle: when you decide on a good moral character and when you want to make a decision you ask yourself what would this good moral character do in this situation and that is what you do. You should keep in mind phronesis, that you have obtained through past experiences, and when making a decision. E.g. I am in a similar situation when I did this something bad happened etc. This decision making will eventually become integrated into you and you won’t have to think as hard.

Essentially this model of ethics is to do with deciding on a moral character (cultivating right values) and they will become part of you – Phronesis (practical wisdom) and integrating your experiences should continually build this person.
Often based around a mentor or role-model

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

what are advantages of Virtue Ethics?

A

Phronesis (wisdom in practical actions) does seem to describe pretty accurately many people’s experience of the decision-making process:
- Acknowledges the complexity of decision-making, and the influence of our previous experiences
Most people do report that they have role-models that they emulate
Developmental model - it doesn’t expect us to be perfect, but acknowledges the imperative to improve

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

what are the disadvantages of Virtue Ethics?

A
  • What is virtue, or who is virtuous?
    are you just picking a role model whose values you already share?
  • nebulous (vague/ unclear) - doesn’t help with decision-making
    imagining what an ‘ideal’ doctor would do is difficult – how good’s your imagination?
  • Self-centred - the Health care professional is central in this model - so where is the patient?
    Virtues are exercised in the interests of the patient
    However, the patient is still denied agency (decision made on their behalf)
  • Virtuous character takes years to develop - what about now when we need help?
  • Encourages perfectionism - continual comparison to a fictional ‘perfect’ doctor – setting yourself up for failure
  • Role-model based - so it can perpetuate ‘problem’ norms and values – e.g. just copying elders means nothing in society changes/develops
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

what criteria needs to be met in order for us to build successful society?

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

what is the importance of trust in society?

A

Without trust we can’t function as a society (as seen above)
Honesty is required for that trust
Being dishonest leads to a net decrease in the trustworthiness of the system- therefore it is unethical

19
Q

what are problems with the trust model?

A

Like utilitarianism, decision-making can be very complex
How do you quantify trust?
What if something would increase trust, but would be detrimental to meeting social needs?

20
Q

So why tell the truth?

A

Utilitarianism : if it increases happiness, or diminishes suffering
Deontology : because it’s your duty
Principlism : because it enables autonomy
Virtue : because it’s what a good person would do
Communitarianism : because it allows us to trust each other

21
Q

what is the pick and mix approach to all these models?

A

See this as a developmental model
Examine and work on your values (virtue ethics)
Draw your hard lines (deontologist)
Consider the consequences of your actions – important for doctors are decisions doctors make could effect a patient for the rest of their life (utilitarianism)
Weigh things up
Train emotions to be a guide
Always remember the big picture - to build trust, improve systems, and meet needs, as best you can

22
Q

what does the GMC say about honesty?

A

What the regulators say
“Probity means being honest and trustworthy, and acting with integrity: this is at the heart of medical professionalism.”
NHS England (Guide for Appraisers)
GMC (Good Medical Practice) : Domain 4 - Maintaining Trust
“Act with honesty and integrity”
communitarian approach

23
Q

can you ever have complete honesty?

A

Ethicists have pointed out that many of our social norms - ways of behaving in public (and professional!) settings are potentially dishonest, in that they conceal the truth
Much politeness involves dishonesty - eg. simulating a respect we may not feel for an individual
Professional behaviour in particular may involve presenting an inaccurate image of ourselves

Total honesty would pose a significant social disadvantage. Being able to conceal our feelings and simulate others is considered a key part of our evolution as a social species

24
Q

what are the 3 different kinds of deception?

A

There is more than one way of being dishonest:
Lies of commission
A direct statement of an untruth - saying something we know to be false
eg. giving an inaccurate test result, stating that you hold a qualification that you don’t

Lies of omission
Omitting to tell someone something that is true that would materially affect their
understanding of the situation
eg. not mentioning a possible side-effect of a treatment, not telling someone that their
partner has a communicable disease, not telling a burns victim how bad the scarring will
(probably) be

Lies of embellishment
An exaggeration or misrepresentation to generate a misleading interpretation of a situation
eg. a plastic surgeon overstating how bad a feature looks; overemphasising the risks of
diabetic complications to a teenager who has poor glycaemic control; giving an expectant
mother an unrealistic impression of labour / childbirth

in order: “I swear to tell the truth (comission), the whole truth (omission), and nothing but the truth (embellishment)

25
Q

when looking at lies of omission, what is it important to consider?

A

The nocebo effect:
is said to occur when negative expectations of the patient regarding a treatment cause the treatment to have a more negative effect than it otherwise would have.
what benefit would it bee to tell a patient all the side effects if they have little chance of happening?

26
Q

what is Sissela Bok’s (1978) take on truth?

A

Veracity - the first principle.
Truth has inherent value that a lie does not. To ‘outweigh’ truth, you need multiple other factors, sufficient to outweigh this - you need to
have no other option
- deception is acceptable ONLY as a last resort - the other options
are also wrong, and would lead to greater harm

27
Q

define probity

A

“Probity means being honest and trustworthy, and acting with integrity: this is at the heart of medical professionalism.”
NHS England (Guide for Appraisers)

28
Q

define integrity in general and in medical context

A

integrity : from integer, Latin - intact, whole
- As a moral agent, you are undivided - you will follow the same principles in all situations
- You do not deviate in other company, or other circumstance, or where it is disadvantageous to you personally

In a medical context, integrity can be seen as making the care of the patient the first concern
… in all situations, even when it is not advantageous to you
Self-interest (such as what would advance your own career, or make your life easier, or mean you get to leave work on time today…) must come second to the patient’s interests

29
Q

define candour

A

the duty of being open and honest

30
Q

what is the Duty of Candour?

A

“The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.”

31
Q

what is the Francis report?

A

A report produced into the Mid Staffordshire scandal
It is thought that between 2005- 2009, 400 - 1200 excess deaths occurred at Stafford Hospital due to inadequate care.
Robert Francis led a number of investigations and published a series of reports into what went wrong at the Mid Staffordshire NHS Trust
As a result an investigation was launched and a publicity campaign by relatives of deceased patients who died due to inadequate care.

32
Q

what was revealed about the hospital through the evidence?

A

The first Francis Inquiry gathered evidence about what care was like at the hospital. Interviews were taken from patients, relatives and members of staff. They found out:
- missed or late pain medication
- verbal abuse of patients by staff
- patients unwashed for up to a month
food and drink left out of patients reach
- poor hygiene – relatives were picking up used bandages and dressings which were disposed of on the floor and had to clean toilets themselves
- patients requests for help with toileting ignored, leaving them in soiled sheets sometimes for hours
- Calls for help unanswered, patients left in states of undress
- Lack of compassion: while many staff did their best, others showed a disturbing lack of compassion towards their patients.

33
Q

how did mismanagement affect the case?

A

Chronically understaffed wards
Receptionists with no medical training triaging in A&E
Inadequate training of staff
Junior doctors left to manage alone overnight

34
Q

what caused the Mid Staffordshire scandal
to happen?

A

“A chronic shortage of staff, particularly nursing staff, was largely responsible for the substandard care”
Staff were cut to meet financial targets to become a Foundation Trust.
Complaints were ignored - Financial targets became more important than patient care.
There was a complaints procedure that was superficially followed but none of the recommendations were ever implemented
Complaints were treated as isolated issues and not joining dots to get a full picture
A culture of fear, bullying and intimidation at the hospital between management and staff 🡪staff did not feel able to speak up

35
Q

why is this considered an ethical failure?

A

No one, at any point, has suggested that the doctors or nurses at the Trust were any less competent than anywhere else
Most complaints were about basic personal care - washing, feeding, hydration
Staff must have seen this happening - it went unchallenged

36
Q

what were the consequences for patients in the hospital?

A

Physical needs unmet
Dehydration - poor healing, poor immune function –> decrease chance of surviving their condition
Emotional /social needs unmet - stress response
altered neuroendocrine function, poor immune function, impaired wound healing –> reducing chance of survival

37
Q

what happens when ethics are removed from a successful system?

A

The ethics have been removed from this system so everything else falls apart.
It was unethical not only how patients were treated but staff as well.
Because of no collaboration staff were really overstretched and there was really low moral 🡪 all leading to bad patient care (unsuccessful system)

38
Q

what is a culture of fear?

A

if you make reports e.g. to a manger you may be punished. There is not trust and so no collaboration.

39
Q

how did the Mid Staffordshire scandal come to an end?

A

Eventually the increased mortality flagged up in broader NHS systems
Julie Bailey, whose mother died in Stafford Hospital, launched a campaign group ‘Cure the NHS’ to publicise failings at the Trust
It became a national scandal and led to significant changes throughout the NHS in term of how we deal with whistle blowing

40
Q

what was the outcome of the Mid Staffordshire scandal?

A

One outcome from the Mid Staffordshire scandal was the Duty of Candour
be honest with your patients about mistakes or errors that have happened in their care
Duty of Candour: “The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.”

41
Q

what does the Duty of Candour (for organisations) entail?

A

Regulation 20 in the Health and Social Care Act 2008 states Organisations have a duty to :
Inform people about the incident
provide reasonable support
provide truthful information
provide an apology

42
Q

what is the GMC’s view on truth telling?

A

Healthcare professionals must:
tell the patient (or the patient’s advocate, carer or family) when something has gone wrong
apologise
offer an appropriate remedy or support to put matters right (if possible)
explain fully to the patient the short- and long-term effects of what has happened.

43
Q

how has the process of raising a concern changed?

A

“Freedom to Speak Up’ - a further review into changing the culture of the NHS
Nationwide, over 30% of those who had raised a concern throughout the NHS felt unsafe afterwards e.g. lost jobs, negative performance reviews.
“victimisation or fear of speaking up has no place in a well-run, humane and patient centred service”