trust ethics and justice Flashcards
trust
willingness to be vulnerable to a trustee based on positive expectations about the trustee’s actions and intentions
types of trust
disposition based trust
cognition based trust
affect based trust
disposition based trust
trust propensity, other peoples word can be relied upon
can lead to blind trust
cognition
rational assessment of the trustee’s trustworthiness, driven by the trustee’s track record
three dimensions of trustworthiness
ability
benevolence
integrity
affect based trust
trust based on feelings towards a trustee that goes beyond any rational assessment
justice
distributive
procedural
informational
interpersonal
DIIP
distributive justice
perceived fairness of decision outcomes
is salary/promotion based on my effot/performance
procedural
perceived fairness of decision making processes
procedural fairness following these rules
voice
correctability
consistency
interpersonal
fairness of treatment by employees from authorities
respect rule
propreity
informational justice
fairness of the communication provided
justification
truthfulness
ethics
ones behaviour are in accordance with generally accepted moral norms
four component of ethical decision making
moral judgement
moral awareness
moral intent
moral behaviour
moral awareness
recognize a moral issue exists