True & False

Question 1

You can lose the ability to influence later if you counsel too soon.

Answer 1

True

Question 2

“How” questions help get facts.

Answer 2

False. “How” questions help get feeling.

Question 3

When confronting someone, it’s okay to use tentative language.

Answer 3

True

Question 4

Always confront in anger.

Answer 4

False

Question 5

The longer you listen, the more discrepancies you’ll hear.

Answer 5

True

Question 6

Conflict/Confrontation is exploring the discrepancies in a story.

Answer 6

True

Question 7

When confronting someone, it’s okay to use tentative language.

Answer 7

True

Question 8

Always confront in anger.

Answer 8

False

Question 9

The longer you listen, the more discrepancies you’ll hear.

Answer 9

True

Question 10

Conflict/Confrontation is exploring the discrepancies in a story.

Answer 10

True

Question 11

It is easier for us to talk about feelings than behaviors.

Answer 11

False. What we did is much easier to describe than “why”.

Question 12

Reflections should be neat, trim, and to the point.

Answer 12

True

Question 13

Quick answers can sound rehearsed.

Answer 13

True

Question 14

Share your opinion as soon as you form one.

Answer 14

False. Don’t share your opinion too early.

Question 15

Don’t problem solve too soon.

Answer 15

True

Question 16

Interrogate your clients to get down to the nitty gritty.

Answer 16

False. Don’t become an interrogator!

Question 17

Don’t be disrespectful or judgmental.

Answer 17

True

Question 18

You should become emotionally involved with every client.

Answer 18

False. You should not become too emotionally involved.

Question 19

Don’t appear distant or artificial.

Answer 19

True

Question 20

As the counselor, you should always be on the defense.

Answer 20

False. Don’t become defensive.