Troubleshooting Security Issues Flashcards
1
Q
Pop-Up
A
- Pop-ups in your browser
- May look legit
- May be a malware infection
- Update your browser
- Use the latest version
- Scan for malware
- Consider a cleaning
2
Q
Malware Network Symptoms
A
- Slow performance , lock-up
- Malware isn’t the best written code
- Internet connectivity issues
- Malware likes to control everything
- You go where it wants to go
- OS updates failures
- Malware keeps you vulnerable
-Reload or clean
3
Q
Malware OS Symptoms
A
- Renamed system files
- Files disappearing or encrypted
- File permissions changed
- Access denial
- Use a malware cleaner or restore
4
Q
System Lockup
A
- May still be able to terminate bad apps
- Windows & Linux Task manager (ctrl + alt + del)
- Mac OS X force quit (Command-Option-Esc)
- Check logs when restarting
- May be a security issue
5
Q
Application Crashes
A
- Application stops working
- May provide an error message
- May just disappear
-Check the event log
- Check the reliability monitor
- A history of application problems
- Check for resolution