Operating System Troubleshooting Tools Flashcards
1
Q
BIOS / UEFI Tools
A
- Built-in diagnostics
- Checks temperature & current status
- Run basic hardware tests
- UEFI BIOS can also access USB drivers & networks
2
Q
SFC
A
- System File Checker - Integrity scan
- Takes some time to complete
- Looks and corrects files
3
Q
Logs
A
- Windows
- Event Viewer
- Boot logs
- System configuration
- C: \ windows \ ntbtlog.txt
- Linux
- Individual application logs
- /var / log
- Mac OS X
- Utilities / Console.app
4
Q
Windows Command Prompt
A
- Starting the Command Prompt
- Windows Vista / 7 System Recovery Options / Command
- Windows 8 / 8.1 choose other options / Troubleshooting / Advanced Options / Command Prompt
- Very Powerful , very dangerous
- Complete control
5
Q
System Repair Disk
A
- System Repair Disk
- Boots the computer
- Provides system recovery options in Windows
-Computer may not have installation media
- Backup & Restore
- Create a System Repair Disk
-Does not format or modify
6
Q
Pre-installation Environment
A
- A minimal Windows Operating Environment
- Windows PE
- Troubleshooting & recovery
- Used during Windows Vista / 7 / 8 / 8.1 setup
- Build your own PE
- Windows Vista / 7 Automated Installation Kit (WAIK)
- Windows 8 Assessment & Deployment Kit
-Customize with your own tools
7
Q
MSCONFIG
A
- Microsoft System Configuration
- Enable / Disable which programs are started during the boot process
- Enable / Disable services
8
Q
REDEDIT & REGSVR32`
A
- The Windows Registry
- Hierarchical database
- Kernel , drivers , services , security , UI , apps
- Critical systems data
- REGEDIT - Registry Editor
- Modify Registry Settings
- Add , modify , delete keys & Import / Export
- REGSVR32 - Microsoft Register Server
- Register / unregister a DLL , update the registry
9
Q
Event Viewer
A
- Central event consolidation
- What happened
- Application , security , setup , system
- Information , warning , error , critical , successful , audit , failure audit
