Troubleshooting mobile devices

Question 1

What can you do about poor battery life on a phone?

Answer 1

The battery will have to be replaced.

Question 2

What things can you do to minimize battery use?

Answer 2

1. manage location services
2. check what applications use the most battery
3. use battery optimization features
   4.

Question 3

what should you do about a swollen battery?

Answer 3

immediately stop using the device, and safely dispose of battery. do not open battery pack.

Question 4

what is an iphone digitizer?

Answer 4

the component responsible for translating your touch inputs into electrical signals that the iphones processor can understand.

Question 5

how can you fix a digitzer issue?

Answer 5

1. restart the iphone
2. clean the screen
3. remove screen protector
4. check for software updates
5. restore iphone

Question 6

what symptoms can you check, for malware on a phone?

Answer 6

1. unusual apps
2. large data transfers
3. pop up messages
4. high cpu usage, overheating
5. excessive battery use.
6. then run a third party application to scan for malware.