Treasury Flashcards
1
Q
Customer needs to make a property tax payment and they have statement with them
walk in only
A
Transaction type: property tax payment w the required statement
queue name and result: property tax payment w the required statement
2
Q
Customer needs to make a property tax payment but they do not have statement with them
walk in only
A
transaction type: make payment-- i do not have my statement queue name: property tax question or payment without statement. Queue results: counter service employee is able to select one or more if the following at the end of the visit- print a statement name and address update request waiver ip general tax question senior exemption/DOA inquiry refund/overpayment research requested payment plan foreclosure notice received other
3
Q
general tax question (real property- fixed land and buildings and personal property– moveable property that belongs to buildings or land
walk in only
A
transaction type- ask property tax questions queue name: property tax question or payment without statement. Queue results: counter service employee is able to select one or more if the following at the end of the visit- print a statement name and address update request waiver ip general tax question senior exemption/DOA inquiry refund/overpayment research requested payment plan foreclosure notice received other
4
Q
printing current property tax statement
walk in only
A
transaction type: ask a property tax question queue name: property tax question or payment without statement. Queue results: counter service employee is able to select one or more if the following at the end of the visit- print a statement name and address update request waiver ip general tax question senior exemption/DOA inquiry refund/overpayment research requested payment plan foreclosure notice received other
5
Q
mobile home tittle transfer and other related transactions
walk in only
A
transaction type: ask a property tax question queue name: property tax question or payment without statement. Queue results: counter service employee is able to select one or more if the following at the end of the visit- print a statement name and address update request waiver ip general tax question senior exemption/DOA inquiry refund/overpayment research requested payment plan foreclosure notice received other
6
Q
name and address update for tax related correspondence mailed to tax payers
A
transaction type: ask a property tax question queue name: property tax question or payment without statement. Queue results: counter service employee is able to select one or more if the following at the end of the visit- print a statement name and address update request waiver ip general tax question senior exemption/DOA inquiry refund/overpayment research requested payment plan foreclosure notice received other
7
Q
waiver request of interest & penalities assessed for late payment
walk in
A
transaction type: ask a property tax question queue name: property tax question or payment without statement. Queue results: counter service employee is able to select one or more if the following at the end of the visit- print a statement name and address update request waiver ip general tax question senior exemption/DOA inquiry refund/overpayment research requested payment plan foreclosure notice received other
8
Q
senior exemption/ department of assessments (DOA) inquiry
walk in
A
transaction type: ask a property tax question queue name: property tax question or payment without statement. Queue results: counter service employee is able to select one or more if the following at the end of the visit- print a statement name and address update request waiver ip general tax question senior exemption/DOA inquiry refund/overpayment research requested payment plan foreclosure notice received other
9
Q
refund/ overpayment of property tax payment.
walk in
A
transaction type: ask a property tax question queue name: property tax question or payment without statement. Queue results: counter service employee is able to select one or more if the following at the end of the visit- print a statement name and address update request waiver ip general tax question senior exemption/DOA inquiry refund/overpayment research requested payment plan foreclosure notice received other
10
Q
tax records research for previous amounts billed and payments
walk in
A
transaction type: ask a property tax question queue name: property tax question or payment without statement. Queue results: counter service employee is able to select one or more if the following at the end of the visit- print a statement name and address update request waiver ip general tax question senior exemption/DOA inquiry refund/overpayment research requested payment plan foreclosure notice received other
11
Q
info for payment plan for property taxes
walk in
A
transaction type: ask a property tax question queue name: property tax question or payment without statement. Queue results: counter service employee is able to select one or more if the following at the end of the visit- print a statement name and address update request waiver ip general tax question senior exemption/DOA inquiry refund/overpayment research requested payment plan foreclosure notice received other
12
Q
foreclosure
A
transaction type: ask a property tax question queue name: property tax question or payment without statement. Queue results: counter service employee is able to select one or more if the following at the end of the visit- print a statement name and address update request waiver ip general tax question senior exemption/DOA inquiry refund/overpayment research requested payment plan foreclosure notice received other
13
Q
other
walk in
A
transaction type: ask a property tax question queue name: property tax question or payment without statement. Queue results: counter service employee is able to select one or more if the following at the end of the visit- print a statement name and address update request waiver ip general tax question senior exemption/DOA inquiry refund/overpayment research requested payment plan foreclosure notice received other
14
Q
what does “DOA” stand for?
A
Department of Assessors
15
Q
Who is the current manager/ property tax supervisor?
A
Mark Thompson
