Travel And Tourism L1 Flashcards
The Role Of The Travel Agent
The primary role of a travel agent is to help people make travel arrangements, which might include booking flights, hotels, catering services.
The Role Of Tour Operators
They are responsible for planning and coordinating travel plans, tour packages, activities to ensure their clients have a great tourism experience.
The Role Of Accommodation Providers
Accommodation providers provides tourists with comfortable and safe places to rest, sleep and stay during their travels.
Types Of Accommodations
Hotel, Motel, Guesthouse, Hostel, Holiday Village/Camp, Holiday Home, Visitor’s Apartment, Bed and Breakfast
The Role Of Transport Providers
They provide visitors with different types of transport such as water, air, rail, car, coach for the means of travelling from a location to your destination.
The Role Of Catering Outlets
Offers a variety of food and beverage options and ensures that every guest’s needs and preferences are met, enhancing customer satisfaction and loyalty.
The Role Of Attractions
To grab the tourist’s attention by providing opportunities for relaxation, entertainment and education through natural, built, event and heritage attractions.
The Role Of Entertainment Venues
To offer products, provide services and entertain tourists through different places of attractions.
The Role Of Tourists Information and Guiding Services
To escort a group or individual visitors from abroad or within the country giving them information on historical sites and geographical areas.
The Role Of Ancillary Tourists Services
Refers to organizations that may not have direct roles but have supporting roles by doing services like currency exchange, car hires, tickets, etc.
The Role Of Tourists Board/ National Tourism Organisation (NTO)
The NTO is a governmental agency that is responsible for marketing and promotion.
