TransACTIONAL Flashcards
A deeper understanding of TRANSACTIONAL Leadership
Transactional leadership has been in existence ever since man first recognized authority. Does it actually work?
YES! It does. It has worked for generations. (It’s not the most effective or productive method though.)
Do people make a conscious CHOICE to lead in a specific way?
Yes…and no. Many people UNDERSTAND that they could lead differently. Personal taste, how they learned, ego, insecurities, and a host of other factors come into play.
Why would someone CHOOSE a dominant, transactional style of leadership?
Fear of looking weak.
Not understanding how it impacts others.
It could be the style that they PERSONALLY prefer to work under.
Insecure about trusting others.
It could be many reasons, and not all are purposefully damaging.
[image] - bald man on ground, boot on head.
Corrective - Investigative Transactional Leadership
[image] - hands exchanging money.
Exchange - Contingent Reward Transactional Leadership
Motivation - EXTERNAL. Fear, consequence, bullying
Corrective - Transactional Leadership
Motivation - EXTERNAL. Rewards, gifts, privilege
Exchange - Transactional Leadership
Complete the following sentence: Transactional leaders use types of ______________ motivation to increase the productivity of their subordinates.
EXTERNAL
Exchange transactions often DECREASE overall worker motivation because the promised rewards and privileges are not _______________ over time.
Sustainable. Or worse, they become empty lies and trust is further damaged.
“I’m watching to see that you don’t…”
Corrective Transaction
“If you do as we agreed, I’ll…”
Exchange Transaction
Selective attention to deviations. Corrects problems when detected.
Corrective Transactional Leadership
Clarifies desired outcomes. Exchanges rewards and recognition for accomplishments.
Exchange Transactional Leadership
Selective __________ to _____________
Selective ATTENTION to DEVIATIONS
Monitor all employees and identify an individual not meeting satisfaction. With no feedback, and little warning, the individual is attacked as all remaining employees witness the damage inflicted and learn to avoid similar offenses.
Selective attention to deviations
Corrects ______________ when detected
Corrects PROBLEMS when detected.
An employee attempts a new process on the job. It works, but the boss grouched at her to do it the right way… the way she told her to do it. The boss saw the “problem” as the new process. Fix it, and do it “my way”.
Corrects problems when detected. Often, the “problem” isn’t that something is being done incorrectly. It may just NOT be what the leader WANTS!
Actively monitors to provide supportive feedback and provides recognition for accomplishment.
Exchange Transactional Leadership
If a leader is providing supportive feedback and providing recognition for accomplishments… isn’t that a GOOD THING?
Well, yeah… it really is. You have to consider HOW the interactions become TRANSACTIONS. Is the feedback balanced? Or does it only exists for “sweetening” the deal? Is the recognition just something thrown out as an appetizer to get more?
Leadership becomes transactional when…
The Leader:
Is focused more on personal advancement than attaining the goal of the team or organization.
Resorts to using external motivators to encourage followers.
Has individual direction of personal goals that are not consistent with the goals of the followers.
Transactional Leaders are almost always aggressive and mean.
Not true. Remember that just because someone yells, they are not a transactional leader. By the same token, just because someone is easy-going and treats you well does not make them a great leader.
It’s true that you may see LESS aggression (anger, irritation, etc, etc) in transformational leaders, it is still there. It’s just handled differently.
You may hear: “Dominant individuals tend to gravitate toward Transactional Leadership styles”
Nope. There are some dominant types that go for transactional leadership. But not exclusively… Transactional styles of leadership are utilized MORE often by people harboring insecurities.
A leadership style based on setting goals and objectives for followers and the use of ________ and ____________ to encourage compliance.
Rewards
Punishments
The core of transactional leadership lies in the notion that the leader holds power and _________ his or her employees or provides __________ for followers to do what the leader wants.
Controls
Incentives
