Training and Development Flashcards

1
Q

provides new employees with the basic background information they need to function

A

Employee orientation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

graphic relationship between the value of the job and the average wage paid for the job

A

Wage curve

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

giving new or current employees the skills they need to perform their jobs; it is essential to good management

A

Training

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

can expose employers to negligent training liability when failed to provide adequate training for their employees; example, inadequate training in safety may cause harm to an employee or customer

A

Inadequate training

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

identifies the training employees will need to fill these future jobs

A

Strategic needs analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

ADDIE

A
  1. Analysis
  2. Design
  3. Develop
  4. Implement
  5. Evaluate
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

ADDIE training
This phase is all about understanding the learners’ needs, the training goals, and the context. It involves defining what the learners need to know, the skills they need to acquire, and identifying any knowledge gaps. It also includes a needs assessment to determine the best training approach.

A

Analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

ADDIE training
In this phase, you develop a blueprint for the training program. This includes outlining learning objectives, deciding on the content to cover, choosing instructional strategies, and determining assessments. The goal is to create a structured plan that aligns with the learning goals identified in the Analysis phase.

A

Design

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

ADDIE training
This phase involves creating the actual training materials. It could include producing videos, writing instructional guides, designing quizzes, or developing e-learning modules. The goal is to create all materials and resources based on the design specifications.

A

Development

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

ADDIE training
Here, the training is delivered to the learners. This may involve classroom sessions, online courses, or a blended learning approach. The goal is to ensure that the training is accessible, runs smoothly, and is supported by instructors or facilitators as needed.

A

Implementation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

ADDIE training
This phase assesses the effectiveness of the training. It includes both formative evaluation (throughout the design and development) and summative evaluation (after implementation). Feedback is gathered to determine if learning objectives were met, and insights are used to refine and improve the program for future iterations.

A

Evaluation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

a detailed study of the job to determine what specific skills the job requires

A

Task Analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

is a method used for screening job applicants and will not likely be used to identify training needs

A

Work sampling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

consolidates, usually in one diagram, a precise overview of the competencies someone would need to do a job well

A

Competency model

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

process of verifying that there is a performance deficiency and determining whether the employer should correct through training or some other means (like transferring employee)

A

Performance analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

FOUR STEPS IN TRAINING PROCESS

A
  1. Needs analysis
  2. Instructional design
  3. Implement the program
  4. Evaluation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

identify the specific knowledge and skills the job requires, and compare these with the prospective trainees’ knowledge and skills

A

Needs analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

formulate specific, measurable knowledge and performance training objectives

A

Instructional design

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

actual training

A

Implement the program

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

assess the program’s success

A

Evaluation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

having a person learn a job by actually doing it; a training method that is most frequently used by employers; also applies job rotation

A

OJT – on-the-job training

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

process by which people become skilled workers through a combination of formal learning and long-term on-the-job training

A

Apprenticeship

23
Q

step-by-step training

A

Job instruction training

24
Q

systematic method for teaching job skills that involves presenting questions or facts, allowing the person to respond, and giving the learner immediate feedback on the accuracy of his/her answers

A

Programmed learning

25
computer-based training systems that adjust to meet each trainee’s specific learning needs
Intelligent tutoring systems
26
method in which trainees learn on the actual or simulated equipment they will use on the job, but are trained away from the job
Vestibule training
27
a trainer in a central location teaching groups of employees at remote locations over cable broadband or internet
Videoconferencing
28
a set of instructions, diagrams, or similar methods available at the job site guide the worker
Job aid
29
aims to create better cross-cultural sensitivity
Diversity training
30
training employees to do different tasks or jobs than their own
Cross training
31
any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills
Management development
32
enables management trainees to work full-time analyzing and solving problems in other departments
Action learning
33
focuses on planning and filling senior-level positions
Succession planning
34
considered an effective training tool because trainees are actively involved, and the activities help trainees focus on planning and solving problems
Management games
35
a change process through which the employees formulate change that’s required and implement it
Organizational development
36
collecting data about a group, department, organization, and feeding the information back to the employees so they can analyze and develop hypothesis about what the problems might be
Action research
37
FOUR BASIC CATEGORIES OF ORGANIZATIONAL DEVELOPMENT (OD) APPLICATIONS
2HTS 1. Human process 2. Human resource management 3. Technostructural 4. Strategic applications
38
FOUR BASIC CATEGORIES OF ORGANIZATIONAL DEVELOPMENT (OD) APPLICATIONS Focus on improving interpersonal skills, teamwork, and communication to foster a collaborative workplace.
Human Process Interventions
39
FOUR BASIC CATEGORIES OF ORGANIZATIONAL DEVELOPMENT (OD) APPLICATIONS Involve restructuring organizational processes, job roles, or workflows for greater efficiency and adaptability.
Technostructural Interventions
40
FOUR BASIC CATEGORIES OF ORGANIZATIONAL DEVELOPMENT (OD) APPLICATIONS Target HR practices like performance management, talent development, and employee motivation to align staff capabilities with organizational goals.
Human Resource Management (HRM) Interventions
41
FOUR BASIC CATEGORIES OF ORGANIZATIONAL DEVELOPMENT (OD) APPLICATIONS Ensure long-term success by aligning the organization’s goals and strategies with external changes through activities like strategic planning and restructuring.
Strategic Interventions
42
HR MANAGEMENT INVOLVES
1. Performance appraisals 2. Rewards systems 3. Diversity programs 4. Goal setting
43
A systematic evaluation of employee performance, often used to assess achievements, provide feedback, and guide future development.
Performance Appraisals
44
Structures for recognizing and compensating employees’ contributions through monetary bonuses, promotions, and other incentives to boost motivation and retention.
Reward Systems
45
Initiatives aimed at fostering an inclusive work environment by promoting diversity, equity, and inclusion across hiring, development, and workplace culture.
Diversity Programs
46
The process of defining specific, measurable objectives for employees or teams, which helps guide performance and align individual contributions with organizational goals.
Goal Setting
47
KURT LEWIN’S MODEL OF CHANGE PROCESS:
1. Unfreezing 2. Moving 3. Refreezing
48
KURT LEWIN’S MODEL OF CHANGE PROCESS: This stage involves preparing the organization for change by challenging current beliefs, breaking down resistance, and creating awareness of the need for change.
Unfreezing
49
KURT LEWIN’S MODEL OF CHANGE PROCESS: In this stage, the organization implements the change, introduces new behaviors, practices, or processes, and supports employees through the transition.
Moving
50
KURT LEWIN’S MODEL OF CHANGE PROCESS: In this stage, the new changes are solidified, becoming part of the organization’s culture to ensure long-term stability and prevent regression.
Refreezing
51
refers to a formal method for testing the effectiveness of a training program
Controlled experimentation
52
FOUR BASIC CATEGORIES OF MEASURED WHEN EVALUATING A TRAINING PROGRAM
1. Reaction 2. Learning 3. Behavior 4. Results
53