Training Flashcards

1
Q

How could training benefit a business?

A
  • Improvements in productivity
  • More motivated employees
  • Improved rates of employee retention
  • Production of high quality goods
  • High levels of customer service
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2
Q

LIst the different types of training:

A
  • Induction
  • On-the-job
  • Off-the-job
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3
Q

What is induction training?

A

Induction training is the first type of training that an employee will receive once they have started a new job. It is intended to help new employees become more familiar with the business and the job they are to do.

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4
Q

What does induction training contain?

A
  • Meeting fellow employees
  • Learn key information about the business such as IT systems
  • Learn more about their role in the business
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5
Q

What is on-the-job training?

A

On-the-job training means that employees do not leave the workplace, employees may learn from more experienced workers.

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6
Q

List the different types of on-the-job training:

A
  • Work shadowing - observing another employee, who may offer guidance and advice
  • Formal training sessions - lead by experienced employees or specialist trainers from outside, can update employees on changes or new roles
  • Computer based training
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7
Q

What is off-the-job training?

A

Off-the-job training takes place outside the place of work.

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8
Q

What might be involved in off-the-job training?

A
  • Attending a course at a college or university
  • Studying at home
  • Going on a training course
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9
Q

What factors influence the type of training a business would offer its employees?

A
  • Financial position - training, especially off the job training is expensive
  • The type of training required - some businesses require very specific training to meet particular needs, where on-the-job would be best whereas off-the-job may be better for longer term where qualifications may be needed
  • The skills and experience of the business’s workforce - being able to train others is a skill and not all have this skill, so may need to find specialists
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