Recruitment and selection

Question 1

When do businesses look for workers?

Answer 1

Starting a new business:
-Need workers with specific skills
-To undertake different tasks
Expanding a business:
-Increase production
-Selling different products (diversifying)
When employees leave:
-Have been offered another job - promotion, different company
-Retire 
-Let go
Technological changes

Question 2

Businesses have to have effective recruitment processes to:

Answer 2

• Recruit the best possible applicants

- Select the right person or people from those who have applied

Question 3

What is a job description?

Answer 3

The job description states information about the duties and tasks that make up a particular job - what they want you to do.

Question 4

What does the term person specification mean?

Answer 4

The person specification sets out the qualifications and skills required by an employee to fill a particular job.

Question 5

Key points in job description:

Answer 5

• Title of the job
• The hours and place of work
• Main tasks that make up the job
• Employees for whom the person will be responsible

Question 6

Key points in person specification:

Answer 6

• Educational qualifications
• Vocational or professional qualifications
• Ability to work as part of a team
• Experience of similar jobs

Question 7

Key points in job advert:

Answer 7

• Title of the job
• Some information about the business
• Location
• Working hours expected and holidays offered
• Pay rates
• How to apply and the closing date

Question 8

Key points in internal candidates:

Answer 8

• Have experience of the business and will be familiar with its methods of working
• They will know the people they will be working with
• Provides a chance for promotion - helps with motivation
• Cheaper - don’t need expensive external advertising

Question 9

Key points in external candidates:

Answer 9

• May have more authority than current employees
• Have the desired skills and/or experience required
• More workers to choose from
• Fresh ideas and enthusiasm

Question 10

What is a psychometric test?

Answer 10

Psychometric test is one of the tests which help managers judge the applicants and see which of them has the most suitable personality for the job. They can also show who will fit in best within the team they will be working in.

Question 11

What is consider in a interview?

Answer 11

An interview is a series of questions directed at a candidate in front of a panel between 1-10.
It is the most common way because it is relatively cheap but may not be reliable as some people are good at interviews and not so good at the job.

Question 12

What should be contained in a contract of employment?

Answer 12

• Normal working hours
• Rates of pay
• Holidays
• Duties at work
• Place of work

Question 13

Businesses recruit employees on different contracts to meet the needs of their workers.
What could these different types of contract be?

Answer 13

• Full time
• Part time
• Zero hour
• Job share

Question 14

What are full-time workers?

Answer 14

Works for a normal full working week

Question 15

What are part-time workers?

Answer 15

Working for a proportion of the full working week.

Question 16

What is a zero hour contact?

Answer 16

Zero hour contracts mean that the person is not guaranteed a set number of hours of work each week, these have risen dramatically over recent years.

Question 17

Why is the recruitment process so important for businesses?

Answer 17

Gives the business the most skilled and experienced employees and reduces the chances of them leaving within a short space of time.
An effective process can be costly in the short term but can pay off in the long term.

Question 18

Why retain the best workers?

Answer 18

• High productivity
• High quality output or customer service
• Higher profits
• Lower recruitment costs - workers less likely to leave

Question 19

How do companies decide how much they are going to pay employees?

Answer 19

• Skills - the more skills and qualifications needed for a job the better the pay is
• Experience - worker with more experience will be expected to be paid more than an inexperienced person