Training Flashcards
1
Q
what are the three basic types of training?
A
- induction training
- on the job training
- off the job training
2
Q
explain induction training
A
- introduces the new employee to the work place
- welcoming
- introduces employees and company rules/ procedures
3
Q
Benifits of training
A
- Increased productivity
training is needed to achieve increased productivity because if employees know how to do their job properly thriugh training they will be better at their job
- To deal with changes in technology
training is needed to deal with changes in technology because not everyone especially the older generations know how to use technology effectively which is an important element on business today
Training can be used to
4
Q
give one advantage of induction training
A
- makes employees feel more confident
- leading to less mistakes
- therefore more productivity
5
Q
Benefits
A
- Increased motivation
- Staff retention
- high quality goods
- good customer service
5
Q
Benefits
A
- Increased motivation
- Staff retention
- high quality goods
- good customer service
6
Q
Explain what is meant by off the job training
A
- Off the job training is when staff learn away from the business like at a college.
- This is normally done when the employee just needs general knowledge or a new skill and may not be directly related to a certain task
- . However it Is more expensive than on the job training
7
Q
Explain 2 benefits of off the job training.
A
- It’s often higher quality than on the job training since its done by professionals who are qualified
- There could be high levels of concertation and productivity because in college there are less distractions
8
Q
Explain what is meant by on the job training.
A
