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UI/UX Designer Certification > Trailhead Final Review Questions > Flashcards

Trailhead Final Review Questions Flashcards

1
Q

When you’re in the discovery phase, what should you think about when shaping your discovery questions?

A

The aim and scope of your study, what you’re exploring, and which people you plan to interview

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2
Q

What is the best research method to help people understand what people do?

A

Behavioural

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3
Q

Cloud Kicks is adding a new line of products and asks its UX designer to conduct research to learn how its customers organize products and services. Which research method should be used?

A

Card sorting

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4
Q

Which is an important principle of the Salesforce personas?

A

They are based on users goals, behaviours and motivations

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5
Q

Which of these can help you integrate personas into your design and development process?

A

Schedule a meeting with your colleagues to introduce the personas and collaborate on writing user stories

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6
Q

What are methods that focus on what people say?

A

Attitudinal methods

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7
Q

What are two factors that should be taken into consideration when formulating discovery questions?

A
  • Aim: the intent of your work- what you’re trying to find out
  • Scope: Who you’re researching and how you’re doing your analysis
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8
Q

What is a visual representation of business processes?

A

Process mapping

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9
Q

Why is it best practice to keep prototypes as low-to-mid fidelity during the early stages of rapid prototyping?

A

Rapid prototyping involves quick feedback and iteration so high-fidelity would be a waste of time.

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10
Q

What is the key consideration for using color responsibly with accessibility in mind?

A

Ensure there’s enough contrast between adjacent colors

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11
Q

What feature does a screen reader user commonly use to navigate through a page?

A

Heading structure

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12
Q

Which two of these WCAG restrictions are crucial to follow when designing animation for the web?

A
  • Limited flashing or blinking
  • Animations longer than 5 seconds can be stopped or paused
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13
Q

What is a Wireframe?

A
  • Layouts meant to communicate the structure of an app or web page
  • Focus on function rather than visual design
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14
Q

A preliminary version of a product or idea that lets project stakeholders test user interfaces

A

Prototype

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15
Q

A difference between two or more elements in a composition

A

Contrast

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16
Q

Parallax effect

A
  • A visual effect that adds the illusion of depth
  • Most commonly used when a web pages background moves at a slower rate than the foreground
17
Q

What is the goal of relationship design?

A

Encouraging social connection, engagement and values

18
Q

What criteria does relationship design add to the human-centered design requirements of desirability, feasibility and viability?

A

Inclusivity, sustainability, ethics

19
Q

What is the focus of service design?

A

Creating a consistent brand experience for customers across distinct interactions

20
Q

A creative approach to solving people’s problems by identifying their needs and creating solutions that meet those needs

A

Human centered design

21
Q

The four mindsets of relationship design?

A
  • Compassion
  • Courage
  • Intention
  • Reciprocity
22
Q

Two types of icons that screen readers handle differently

A
  • Decorative
  • Informational
23
Q

What declarative component can a UX designer use for on-boarding?

A

Prompt

24
Q

When should a floating prompt be used?

A

When your goal is to have readers acknowledge information without specifically completing an action

25
Q

When designing a user engagement journey, what’s the difference between the message and the purpose?

A
  • The message is what you say to the user, the purpose is why you say it
26
Q

Welcome mat component in Salesforce

A

A component that provides getting-started resources the first time that users log in to Lightning experience

27
Q

Empty State feature in Salesforce

A

A feature that replaces a blank section with instructions on the next steps

28
Q

Push vs Pull methods ( in user engagement)

A
  • Push method: When users may not notice or seek out help but would benefit from assistance
  • Pull method: When the user is motivated to seek help
29
Q

Two types of Salesforce prompts

A
  • Floating
  • Docked
30
Q

Why is usability testing important to UX designers?

A

It allows designers to observe and record how users complete assigned tasks

31
Q

When testing for keyboard accessibility, which of these functionalities should be verified?

A
  • Keyboard focus is visible
  • Actionable items receive focus
  • Interactive elements can be navigated
32
Q

Tree testing

A

A way of evaluating a proposed site structure by asking users to find items based on the site’s organization and terminology

33
Q

The difference between a single variant test and a multi-variant test in A/B testing

A
  • Single variant test: Compares only one difference, A vs B
  • Multivariant test: Compares more than one difference, A vs B vs C
34
Q

What aspect of systems design allows you to build for multiple uses, viewpoints and structures?

A

Scalability

35
Q

In systems design, the most important relationship is between which two entities?

A

Individual elements and the overall user experience

36
Q

Six interaction states for which all designs must have specifications

A

Default
Focus
Hover
Disabled
Pressed
Active

37
Q

Settings = gear
Email = envelope

These are examples of what design term?

A

Affordances ( parts of an element that people recognize and associate with the actions they can take)

38
Q

Design tokens

A

The visual design atoms of the design system

39
Q

The two types of dialogs in the Lightning design system

A
  • Modal dialog
  • Non- modal dialog

UI/UX Designer Certification (8 decks)

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