TOX VP & CI

Question 1

Dumb it down

Answer 1

We do drug testing for customers that are ensuring patients are taking the drugs that are prescribed and not taking any illicit drugs. About patient safety and preventing liability issues.

They collect the specimen and send it in to us (no kits). Urine or oral fluid testing

Question 2

Value proposition

Answer 2

We support comprehensive drug testing solutions for patients with chronic pain, mental health, and substance abuse disorders to ensure treatment adherence while preventing diversion and concurrent use of illicit or potentially harmful non-prescribed medications.

Question 3

Status Quo

Answer 3

Work with a lab like MTL that is there for you when you have questions on results. Easy access to a toxicologist to help interpret results.

Question 4

Why CHANGE?

Answer 4

Is you workflow impacted by waiting for results? Are results integrated your EMR for provider efficiency? Do you have easy access to a toxicologist to help interpret patient results? Would you like the option to offer simple self-collect lab testing for Infectious Disease or STI’s? If you answered “Yes” for any of the above, MTL can help.

Question 5

Why NOW?

Answer 5

Because health care providers want a lab partner that makes their day easier, not more challenging.

Question 6

Why YOU?

Answer 6

We are easy to work with and have direct access to a toxicologist to help interpret results.

Question 7

How does your differentiator benefit the client?

Answer 7

Interpreting results is not always black and white. Sometimes you need to speak directly to a subject matter expert for toxicology to make the appropriate treatment decision.

Question 8

Turn around Time (TAT) to receive results, patient bills, getting a contact when there are questions

Answer 8

24 - 48 hour TAT, in network access to key insurance payers, key contacts sheet and Tox Hotline

Question 9

Patient complaints, patient bills, patient questions results

Answer 9

25 - 48 hour TAT, in network access to key insurance payers, key contacts sheet and Tox Hotline

Question 10

TAT, % of inconsistent results

Answer 10

26 - 48 hour TAT, key contacts sheet and Tox Hotline

Question 11

Happy with current lab

Answer 11

Any services or things you wish your lab could provide to make your job easier? Have you ever had patient results that you were unsure about and consulting with a toxicologist would be helpful?

Question 12

Patient bills

Answer 12

In network contracts with top health plans in geography

Example: For out of network, $99 patient maximum bill.

Question 13

2) Help interpreting results. Disconnect between what patient states and the lab result.