Tough Ones Flashcards

1
Q

Aggressive communication style

A

……Verbally abusive

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2
Q

Assertive style

A

Healthy

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3
Q

Passive

A

Self

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4
Q

Passive aggressive

A

Both

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5
Q

What is the coaching agreement

A

Establishing the Coaching Agreement –

Ability to understand what is required in the specific coaching interaction and to come to agreement with the prospective and new client about the coaching process and relationship

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6
Q

4 point of agreement

A

A. Understands and effectively discusses with the client the guidelines and specific parameters of the coaching relationship (e.g., logistics, fees, scheduling, inclusion of others if appropriate)

b. Reaches agreement about what is appropriate in the relationship and what is not, what is and is not being offered, and about the client’s and coach’s responsibilities
c. Determines whether there is an effective match between his/her coaching method and the needs of the prospective client

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7
Q

Metaphor

A

metaphors can help capture a feeling or profound description far more than literal words can. It can also help a client free up their expression if they can’t find the exact words to describe their experience.
Metaphors can provide insight into clients’ cultural influences, experiences values.
Metaphors are useful for building relationships, guiding communication, and facilitating
change.

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