Topic 9: Chapters 11-12

Question 1

Affirmative action

Answer 1

Employment activities designed to write past wrongs by increasing opportunities for minorities and women

Question 2

Reverse discrimination

Answer 2

Discrimination against weights or males in hiring and promoting

Question 3

A job analysis

Answer 3

Study of what is done by employees who hold various job titles

Question 4

Job specifications

Answer 4

Written summary of the minimum qualifications required to do a job

Question 5

Training and development

Answer 5

Attempt to improve productivity by increasing in employees, ability to perform

Question 6

Vestibule training

Answer 6

Done in a classroom where employees are taught in equipment similar to those used on the job

Question 7

Management decelopment

Answer 7

Educating employees to become good managers, and then monitoring the progress of their managerial skills

Question 8

Performance appraisal

Answer 8

In a valuation that measures employee performance against established standards

Question 9

Fringe benefits

Answer 9

Includes sick-leave pay, vacation pay, pension plans, and health plans

Question 10

Cafeteria style fringe benefits

Answer 10

Allows employees to choose the benefits they want up to a certain dollar amount

Question 11

Flextime plan

Answer 11

Gives employees some freedom to choose when to work, as long as they work the required number of hrs

Question 12

Core time

Answer 12

In a flextime plan, the period when all employees are expected ti be st their job stations

Question 13

Compressed workweek

Answer 13

Work schedule that allows an employee to work a full number of hrs per week but fewer days

Question 14

Job sharing

Answer 14

Whereby two part time employees share one job

Question 15

Craft union

Answer 15

Skilled specialists in a particular craft or trade

Question 16

Knights in labor

Answer 16

First national labor union formed in 1869

Question 17

American federation of labor

Answer 17

An organization of craft unions that championed fundamental labor issues (1886)

Question 18

Industrial unions

Answer 18

Org of unskilled and semiskilled workers in mass production industries (like cars or mining)

Question 19

Congress of industrial organizations

Answer 19

Org of unskilled workers broke away from american federation of labor in 1935

Question 20

Yellow dog contract

Answer 20

Type of contract that required employees to agree as a condition of employment not to join a union (prohibited in 1932)

Question 21

Collective bargaining

Answer 21

Process whereby union and management representatives form a labor management agreement or contract for workers

Question 22

Certification

Answer 22

Labor union recognized as bargaining agent

Question 23

Decertification

Answer 23

Workers take away unions right to represent them

Question 24

Negotiated labor management agreement

Answer 24

Agreement that sets the tone snd clarifies the terms under which management agree to function over w of time

Question 25

Union security clause

Answer 25

Agreement that stipulates that employees who benefit from a union must either officially join or at leas pay dues to union

Question 26

Closed shop agreement

Answer 26

Agreement that specified workers had to be members of union before being hired (outlawed in 1947)

Question 27

Union shop agreement

Answer 27

Agreement that says workers do not have to be members if union to be hired but must join at some point

Question 28

Agency shop agreement

Answer 28

Says employers may hire nonunion workers employees are not required to join the union but must pay fees

Question 29

Right to work laws

Answer 29

Legislation that gives workers the right to join or not join a union

Question 30

Open shop agreement

Answer 30

Do not have to join a union

Question 31

Shop stewards

Answer 31

Union officials who work permanently in an org.

Question 32

Bargaining zone

Answer 32

The options each party will consider before negotiations dissolve or reach an impasse

Question 33

Mediation

Answer 33

Use of third party to help with negotiations

Question 34

Arbitration

Answer 34

Impartial third party to render a binding decision

Question 35

Cooling off period

Answer 35

After critical workers return to their jobs while unions and management return to negotiations

Question 36

Primary boycott

Answer 36

Union encourages both its members and the general public to buy the products of a firm involved in a labor dispute

Question 37

Secondary boycott

Answer 37

Labor tries to convince others to stop doing business with a firm that is engaged in a primary boycott

Question 38

A lockout

Answer 38

Attempt by management to put pressure on unions by temporarily closing business

Question 39

Injunction

Answer 39

Court order directing someone to do something or to refrain from doing something

Question 40

Strikebreakers

Answer 40

Workers hired to do the jobs that the striking workers are refusing to do