Topic 7: Chapter 8 Flashcards

1
Q

Economies of scale

A

The situation in which companies can reduce their production costs if they can purchase raw materials in bulk

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2
Q

Hierarchy

A

On person is at the top of the organization and there is a ranked or sequential ordering from the top down

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3
Q

Chain of command

A

The line of authority that moves from the top of a hierarchy to the lowest level

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4
Q

Organization chart

A

Visual device that shows relationships among people and finds that organizations work

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5
Q

Bureaucracy

A

An organization with many layers of managers who set rules and regulations and oversee all decisions

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6
Q

Centralized authority

A

A structure in which decision making authority is maintained at the top level of management at the companies headquarters

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7
Q

Decentralized authority

A

Structure in which decision making authority is delegated to lower level managers, more familiar with local conditions

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8
Q

Span of control

A

The optimum number of subordinates a manager supervises or should supervise

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9
Q

Tall organizational structure

A

Structure in which the pyramidal organization chart would be quite tall because of the various levels of management

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10
Q

Flat organizational structure

A

Has few layers of management and broad span of control

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11
Q

Departmentalization

A

Dividing of organizational functions into separate units

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12
Q

Line organization

A

Two way lines of responsibility authority and communication running from the too to the bottom

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13
Q

Line personnel

A

Employees apart of the chain of command

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14
Q

Staff personnel

A

Employees who advise and assist line personnel in meeting their goals

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15
Q

Matrix organization

A

Specialists from different parts of the org are brought together to work on specific projects but still remain part of a line and staff structure

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16
Q

Cross functional self managed teams

A

Groups of employees from different departments who work together on a long term basis

17
Q

Benchmarking

A

Comparing an organizations practices processes and products against the worlds best

18
Q

Core competencies

A

Those functions that the organization can do as well as or better than any other organization in the world

19
Q

Digital natives

A

Young people who have grown up using the internet

20
Q

Restructuring

A

Redesigning an organization so that it can more effectively and efficiently serve its customers

21
Q

Inverted organization

A

Has contact people at the top and the chief executive officer at the bottom of the organization xhart