Topic 9 Flashcards
What is the definition of management?
Management involves coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively.
What are the three levels of management?
The three levels of management are First-line Managers, Middle Managers, and Top Managers.
What are the four functions of management?
The four functions of management are Planning, Leading, Organising, and Controlling.
Define planning.
Defining goals, establishing strategy, and developing plans to coordinate activities.
Define Leading.
Motivating, Leading, and any other actions involved in dealing with people.
Define organising.
Determining what needs to be done, how it will done, and who is to do it
Define controlling.
Monitoring activities to ensure that they are accomplished as planned.
How can management roles and skills be categorised and which skills are most important to each level of management?
Management roles and skills can be categorised as technical, human, and conceptual. Technical skills are most important to line managers, human skills are most important to middle managers, and conceptual skills are most important to top managers.
How do leadership and management differ in terms of their main focuses?
Leadership is concerned with influencing other people to achieve a given set of goals relating to team output, while management is related to the achievement of organisational objectives.
What characteristics do the most effective leaders exhibit?
The most effective leaders combine concern for people with concern for tasks.
