Topic 8 Management information systems

Question 1

Management information system

Answer 1

Convert data from Internal and external sources into information

An organised collection of people, procedures and resources that support the decisions of managers

Question 2

Features of an EFFECTIVE MIS (5)

Answer 2

Information that is relevant and accurate
Give the information when required
Be accessible to a wide range of users
Present the data in the most appropriate format
Be flexible - the system should fit in with the managers not the other way round

Question 3

Features of a GOOD MIS (5)

Answer 3

Accuracy of data
Flexibility of data analysis
Providing data/information in an appropriate format
Accessible to a wide range of users
Avoids information overload

Question 4

Features of a BAD MIS (7)

Answer 4

Complexity of the system
Lack of formal methods
Inadequate initial analysis - done by someone inexperienced which means the MIS can contain errors
Lack of management involvement in the design
Inappropriate hardware and software
Lack of professional standards
Lack of management knowledge about ICT systems and their capabilities