Topic 6 : ISO22000 Flashcards
HACCP : Root cause analysis
What 2 methods are used in determining the root causes of deviation of parameters from their critical limits?
- Cause-effect analysis (fishbone diagram)
- Pareto analysis
HACCP : Root cause analysis
What is the purpose of cause-effect analysis and what 5 aspects are considered when trying to identify root causes to a problem?
The purpose is to identify all root causes to a specific problem (use of fishbone diagram)
Aspects:
1. Material (e.g. raw ingredients used)
2. Method (e.g. ratio of ingredients used, oven temperature, mixing speed)
3. Machine (e.g. oven parameters
4. Manpower (e.g. lack of training or skill)
5. Environment (e.g. temperature / humidity of envt)
HACCP : Root cause analysis
What is the purpose of pareto analysis?
To identify the main root causes of a problem and tackling them
- Pareto principle : 80% of the problem comes from 20% of the causes (no scientific theoretical basis but yes)
HACCP : Root cause analysis
What is the difference between cause and effect analysis vs pareto analysis?
Cause and effect analysis : finding out all root causes to a problem, even trivial ones (useful in early stages)
Pareto analysis : identifying main root causes to a problem
What is ISO22000?
A food safety management system (FSMS) that helps organisations manage food safety risks. it integrates HACCP principles
What are the relevant clauses in ISO22000? Which clause is the clause that separates ISO22000 from other ISOs?
Clause : 4,5,6,7,8,9,10
- Clause 8 is the technical clause that differentiates between different ISOs. For ISO22000, clause 8 is HACCP
What is the 4 step model implemented by ISO22000 to discover root causes of an issue and aid in developing solutions?
PDCA model
- Plan
- Do
- Check
- Act
What is clause 4 and its purpose?
Clase 4 : Context of organisation
- Purpose : to review all the internal / external inputs to the quality system
Clause 4 : context of organisation
What are the key documents required under clause 4? [5]
- Purpose of organisation
- Statement ofintended result of FSMS and quality management system
- Food safety and quality requirements
- Description of internal and external issues that organisation may face
- List of interested parties and expectations
Clause 4 : context of organisation
What is a key tool that the company can utilise to describe the issues that it may face?
PESTLE chart
* Political : food safety regulations, gov policies, political happenings in other countries that can affect import / export
* Economic : supply chain & labour costs ;; inflation
* Social : health & wellness trends ;; education level ;; cultural diversity
* technological : packaging innovation ;; automation, online platforms, data analytics
* Legal : labelling requirements ;; advertising, health and safety standards ;; animal welfare laws
* Environmental : climate change & consumer awareness ;; packaging materials ;; waste management and energy consumption
Clause 4 : context of organisation
What is a key tool that can be used to understand the needs and expectations of interested parties?
SSSCCA, which covers the expectations / interests of :
- Shareholder
- Staff
- Supplier
- Customer
- Competitor
- Authority
SSS : shareholder / staff / supplier –> internal parties
Clause 5
What does clause 5 cover?
Leadership
Clause 5
What are the purposes of clause 5? [2]
- to show that management is committed to quality and safety
- to provide support to quality and safety team
Clause 5 – leadership
What are some key documents required under clause 5? [4]
- Safety policy
- Quality policy
- Cross functional document between safety and quality team
- Organisation chart with defined reporting lines
Clause 5 - leadership
Why does the quality and safety team (QA/QC) report to CEO/COO, and not to the production team/
To prevent conflict of interests.
- The production team’s interest is to move products quickly out of the warehouse, potentially leading to lax quality control, and have KPIs to hit
- However, QA/QC incurs a lot of costs for food testing and if products are held back → conflict
Clause 6
What is clause 6?
Planning
Clause 6
What are the purposes of clause 6? [2]
- To set measurable (quantifiable) targets for the FSMS / quality system
- Toidentify potential risks and opportunities (after analysis internal/external issues + requirements of interested parties in clause 4)
Clause 6 - Planning
What analysis is useful in identifying risks and opportunites?
SWOT analysis - strengths, weakness, opportunities and threats
Clause 6 - Planning
In the SWOT analysis, how are the factors are organised and how does the matrix look like? (2x2)
A SWOT analysis matrix is divided into four quadrants based on whether factors are internal or external and helpful or harmful.
- Helpful x internal = strength
- Harmful x internal =weakness
- Helpful x external = opportunity
- Harmful x external = threat
Clause 7
What is clause 7 of ISO22000?
Support
Clause 7
What is the purpose of clause 7?
Clause 7 : support
- identify resources needed to implement the FSMS and quality system.
Clause 7 - support
What are the kinds of resources needed to implement FSMS and quality system? [4]
- Infrastruture and equipment
- External provided products and services (e.g. pest control, lab testing services, lab test kits)
- Human resources and competency → training programmes
- Communication channels → communication to internal and external service providers if there are changes / communication with regulatory authorities
Clause 7 - support
What are the expected documents under clause 7? [5]
- Budgeting information for financial support to obtain resources
- Contracts with external service providers
- Proof of competencies of external service providers (print out their cert in physical copy
- CV and training records of relevant personnel
- Organisation chart, reporting lines, responsibilities
