topic 6- human resources Flashcards
what are the 6 HR objectives ?
- employee engagement/ involvement
- talent development
- training
- diversity
- alignment of values
- number, skills and location of employees
what is employee engagement ?
degree of commitment to individual work and towards business objectives as a whole
what is engagement involvement ?
the amount of contributions an employee can make towards their working practices and decision making
what 4 things will engaged and involved workers be like ?
- positive about workplace
- active rather then passive within their work
- seek opportunities to influence the workplace
- want to be involved in decision making
what is talent development ?
when a business identifies specific employees that have potential
- this then leads to nurturing them to progress
what should business do with the employees that have potential ?
need to retain these employees and give them opportunities to shine and progress
what can employees with potential help the business do ?
these employees have potential to help the business achieve its goals in the future
what is training ?
the process of equipping employees with the skills and knowledge necessary for them to do their job effectively
what is the benefit of training employees ?
the employees become productive and motivated within the workforce
- so even though it takes time and money the outcome is considered greater then the upfront costs
what is diversity within the workplace ?
recognising and respecting the fact that all employees are different
- they have different prioties, background and beliefs
what will a diversity objective aim for ?
to ensure that personal differences don’t hinder progress in the workplace
what 6 things should employees not be discriminated against ?
- age
- race
- religion
- gender
- ability
- sexual orientation
what is alignment of values ?
where the business brings together all the employees core values together to build a common aim within the workplace
what is a possibility of creating a common aim lead too ?
a strong corporate culture
what is a strong corporate culture ?
where all the employees fit into
‘ way we do it around here’
what does employee value lead too ?
company values
which leads too…
engagement
which leads too…
profit
what is number, skills and location of employees ?
matching these things to what the business needs
- can be internal and external
why is matching to what the company needs important ?
as it is important for the business tor un smoothly and be able to match the supply to demand
what 3 things are impacted upon the way a business treats its staff ?
- performance
- motivation
- management style
what are the 2 opposing appraches in HR ?
soft HRM
hard HRM
what does HRM stand for ?
human resources management
what is hard HRM ?
staff are treated as a resource
must be managed in order for the business to control costs and outputs
eg) amazon
what is soft HRM ?
staff are treated as an asset
they can contribute and help the business achieve its objectives
eg) google, john lewis
what characteristics does a soft HRM have ?
- opportunities for staff to develop
- empowerment
- consultation
- greater autonomy and responsibility eg) flat organisational structure
what are the characteristics of hard HRM ?
- control mechanisms
- fixed term contracts
- minimum wage
- external recruitment
what are 3 ways for opportunities for staff development ?
- training
- talent development
- internal promotion
what are 3 ways of control mechanisms ?
- judgement approvals
- centralised decision making
- tall organisational structure
