topic 6- human resources Flashcards

1
Q

what are the 6 HR objectives ?

A
  • employee engagement/ involvement
  • talent development
  • training
  • diversity
  • alignment of values
  • number, skills and location of employees
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2
Q

what is employee engagement ?

A

degree of commitment to individual work and towards business objectives as a whole

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3
Q

what is engagement involvement ?

A

the amount of contributions an employee can make towards their working practices and decision making

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4
Q

what 4 things will engaged and involved workers be like ?

A
  • positive about workplace
  • active rather then passive within their work
  • seek opportunities to influence the workplace
  • want to be involved in decision making
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5
Q

what is talent development ?

A

when a business identifies specific employees that have potential
- this then leads to nurturing them to progress

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6
Q

what should business do with the employees that have potential ?

A

need to retain these employees and give them opportunities to shine and progress

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7
Q

what can employees with potential help the business do ?

A

these employees have potential to help the business achieve its goals in the future

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8
Q

what is training ?

A

the process of equipping employees with the skills and knowledge necessary for them to do their job effectively

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9
Q

what is the benefit of training employees ?

A

the employees become productive and motivated within the workforce
- so even though it takes time and money the outcome is considered greater then the upfront costs

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10
Q

what is diversity within the workplace ?

A

recognising and respecting the fact that all employees are different
- they have different prioties, background and beliefs

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11
Q

what will a diversity objective aim for ?

A

to ensure that personal differences don’t hinder progress in the workplace

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12
Q

what 6 things should employees not be discriminated against ?

A
  • age
  • race
  • religion
  • gender
  • ability
  • sexual orientation
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13
Q

what is alignment of values ?

A

where the business brings together all the employees core values together to build a common aim within the workplace

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14
Q

what is a possibility of creating a common aim lead too ?

A

a strong corporate culture

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15
Q

what is a strong corporate culture ?

A

where all the employees fit into
‘ way we do it around here’

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16
Q

what does employee value lead too ?

A

company values
which leads too…
engagement
which leads too…
profit

17
Q

what is number, skills and location of employees ?

A

matching these things to what the business needs
- can be internal and external

18
Q

why is matching to what the company needs important ?

A

as it is important for the business tor un smoothly and be able to match the supply to demand

19
Q

what 3 things are impacted upon the way a business treats its staff ?

A
  • performance
  • motivation
  • management style
20
Q

what are the 2 opposing appraches in HR ?

A

soft HRM
hard HRM

21
Q

what does HRM stand for ?

A

human resources management

22
Q

what is hard HRM ?

A

staff are treated as a resource
must be managed in order for the business to control costs and outputs

eg) amazon

23
Q

what is soft HRM ?

A

staff are treated as an asset
they can contribute and help the business achieve its objectives

eg) google, john lewis

24
Q

what characteristics does a soft HRM have ?

A
  • opportunities for staff to develop
  • empowerment
  • consultation
  • greater autonomy and responsibility eg) flat organisational structure
25
Q

what are the characteristics of hard HRM ?

A
  • control mechanisms
  • fixed term contracts
  • minimum wage
  • external recruitment
26
Q

what are 3 ways for opportunities for staff development ?

A
  • training
  • talent development
  • internal promotion
27
Q

what are 3 ways of control mechanisms ?

A
  • judgement approvals
  • centralised decision making
  • tall organisational structure