Topic 3 - Marketing Mix and Strategy Flashcards

1
Q

Design mix

A

The range of important features when designing a product

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2
Q

Ergonomics

A

The study of how people interact with their environment and the equipment that they use, often in the workplace

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3
Q

Ethical sourcing

A

Using materials, components & services from suppliers that respect the environment, treat their workforce well & trade with integrity

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4
Q

Product design

A

Process of creating a new product or service

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5
Q

Recycling

A

Making use of materials that have been discarded as waste

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6
Q

Resource depletion

A

Using up of natural resources

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7
Q

Waste minimisation

A

Reducing the quantity of resources that are discarded in the production process

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8
Q

Above the line promotion

A

Placing adverts using the media

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9
Q

Advertising

A

Communication between a business and its customers where images are placed in the media to encourage the purchase of products

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10
Q

Consumer durables

A

Goods that can be used repeatedly over a period of time e.g. A car

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11
Q

Below the line promotion

A

Any promotion that does not involve using the media

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12
Q

Emotional branding

A

The practice of using the emotions of a consumer to build a brand

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13
Q

Generic brands

A

Products that only contain the name of the product category, rather than a company or product name

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14
Q

Manufacturer brands

A

Brands created by the producers of services

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15
Q

Marketing mix

A

The elements of a business’s marketing, that are designed to meet the needs of customers. The four elements are often called the 4 P’s - Product, Price, Promotion and Place

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16
Q

Merchandising

A

A promotion specifically at the point of sale of a product.

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17
Q

Own label, distributor or private brands

A

Products manufactured for wholesalers or retailers by other businesses

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18
Q

Point of sale

A

Any point where a consumer buys a product

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19
Q

Promotion

A

An attempt to obtain and retain customers by drawing their attention to a firm or its products

20
Q

Public relations

A

An organisations attempt to communicate with interested parties

21
Q

Sales promotions

A

Methods of promoting products in the short term to boost sales

22
Q

Sponsorship

A

Making a financial contribution to an event in return for publicity

23
Q

Viral marketing

A

Any strategy that encourages people to pass on messages to each other about a product or business electronically

24
Q

Competitive pricing

A

Pricing strategies based on prices charged by rivals

25
Q

Cost plus pricing

A

Adding a % mark up to costs of producing a product, to get a price

26
Q

Mark up

A

% added to unit cost that sets a sales price that will make a profit for the business

27
Q

Penetration pricing

A

Setting a low price when launching a new product in order to get established in the market

28
Q

Predatory(destroyer) pricing

A

Setting a low price to force rivals out of business

29
Q

Pricing strategy

A

Pricing policies used by a business, when deciding what to charge for a product

30
Q

Product life cycle

A

Shows the different stages in the life of a product, and the sales that can be expected at each stage

31
Q

Psychological pricing

A

Setting the price slightly below a round figure

32
Q

Skimming or creaming

A

Setting a high price initially, then lowering it later

33
Q

Unit costs

A

Average cost of producing one product -

Total Cost/Output

34
Q

Agent/broker

A

An intermediary that brings together buyers and sellers

35
Q

Breaking bulk

A

Dividing a large quantity of goods received from a supplier, before selling them on in smaller quantities to customers

36
Q

Direct selling

A

Producers selling their products directly to customers

37
Q

Distribution

A

Delivery of goods from producer to consumer

38
Q

Distribution channel

A

Route taken by a product from producer to consumer

39
Q

E - commerce

A

Use of electronic systems to sell goods and services

40
Q

Intermediaries

A

Links between producer and consumer

41
Q

Retailer

A

Business that buys goods from manufacturers and wholesalers and sells them in small quantities to consumers

42
Q

Wholesaler

A

A business that buys goods from manufacturers and sells them in smaller quantities to retailers

43
Q

Boston matrix

A

A 2 X 2 matrix model that analyses a product portfolio according to the growth rate of the market, and the relative market share of products within the market

44
Q

Extension strategies

A

Methods used to prolong the life of a product

45
Q

Marketing strategy

A

A set of plans that aim to achieve a specific marketing objective

46
Q

Product lines

A

A group of products that are very similar

47
Q

Product portfolio

A

The collection of products a business is currently marketing