Topic 3

Question 1

Ads and disads of role play in recruitment

Answer 1

• the employer can see how they recant in certain situations.
• however people may act different in real life.

Question 2

Ads and disads of using problem solving in recruitment

Answer 2

• you can see how they approach a problem mentally for example if they give up easily.
• it may be irrelevant to the work they will do in the company.

Question 3

Ads and said of interviews in recruitment

Answer 3

• can see how people are face to face.

- however people could act unnaturally

Question 4

Ads and disads of group tasks in recruitment

Answer 4

• you can see how they work in a team

- however one person could take over.

Question 5

Written communication:

Answer 5

• E.G. letter, website, social media
• ads: professional, formal, helped by internet.
• disads: takes more time, cant ask quick questions.

Question 6

Verbal communication

Answer 6

E.G. telephone

• ads: cheap, quick
• disads: not formal, not written down so cant reference it, lack of detail?

Question 7

Graphical communication.

Answer 7

E.G. charts, graphs

• ads: easy to compare, shows numbers and data clearly.
• disads: not always ideal or need to be used, take some time.

Question 8

Two way communication

Answer 8

One person communicates, and then the other receive then responds.

Question 9

Horizontal communication

Answer 9

Communication between people on the same level in the business.
- E.G. teamwork in shop assistants.

Question 10

Vertical communication

Answer 10

Communication between two different authority levels.

Question 11

Formal communication

Answer 11

Proper and official way to communicate in a pro manor often verticals communication to higher up in the business.

Question 12

External communication

Answer 12

Communication from a person inside the business to out.

Question 13

One way communication

Answer 13

Someone communicating or telling something to a receiver who doesn’t give a response.

Question 14

Informal communication

Answer 14

Casual form of communicating often verbal.

Question 15

Internal communication

Answer 15

Communication from inside the business to one another.

Question 16

Poor communication

Answer 16

Not effective, where the receiver doesn’t get the right message, often with too much or too little detail.

Question 17

Centralised business

Answer 17

Where there is a person at the top and all rescissions will be made by them.

Question 18

Decentralised business

Answer 18

Where departments have authority to made decisions as a team.

Question 19

Span of control

Answer 19

Number of people DIRECTLY under you.

Question 20

Chain of command

Answer 20

Number of layers in the business.

Question 21

Delegate

Answer 21

To give over responsibility to others

Question 22

Authority

Answer 22

The power to made decisions

Question 23

Subordinate

Answer 23

Someone who answers to you

Question 24

Line manager

Answer 24

Your immediate boss

Question 25

Delayering

Answer 25

A strategy to remover layers of the business.

Question 26

Tall company’s structure

Answer 26

Ads: lines of communication are clear, power is clear, opportunity for promotion, span of control is small. Disads: communication is slower, loss of flexibility, too many managers.

Question 27

Flat company structure.

Answer 27

Ads: communication is quicker, fewer people-less mistakes, people at the bottom feel more involved. Disads: too bigger control span, limits long term growth, no promotion opportunity’s,

Question 28

Mazlows theory.

Answer 28

(TOP)Self-actually, Esteem, Belonging, Safety, Basic/Physiologic.

Question 29

Autocratic

Answer 29

Everything is dictated by the leader, don’t welcome feedback.

Question 30

Democratic

Answer 30

The leader will seek advise, discuss before making decision.

Question 31

Paternalistic

Answer 31

Very authoritative, but also care for employees.

Question 32

Laisse fair.

Answer 32

Minimum interaction interaction with staff as they trust them to do job.