Topic 2.3 Flashcards

1
Q

Operations

A

Section of the business that provides the customer with the goods or services they want at the right time to the right quality standards

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2
Q

Economies of scale

A

When the average costs of production falls as the price of the product increases

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3
Q

Job production

A

One - off, tailor made production for bespoke orders

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4
Q

Batch production

A

Producing a limited number of the same items, usually anywhere from 10 to a million

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5
Q

Flow production

A

The continuous movement of items throughout the production process

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6
Q

Automation

A

Producing by machine

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7
Q

JIT (Just in Time)

A

Japanese system of stock control in which its an attempt to operate with zero buffer stock instead relying upon small deliveries to come exactly when needed rather than occasional large deliveries

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8
Q

Outsourcing

A

Involves using another firm to carry out certain operations on behalf of the business such as producing goods or delivering services

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9
Q

Lead time

A

How long it takes from ordering stock for it to arrive

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10
Q

Procurement

A

Process of acquiring the supplies needed to run operations effectively

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11
Q

Logistics

A

Organisation and transportation of goods and services

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