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CA 32811 > Topic 2.1 > Flashcards

Topic 2.1 Flashcards

1
Q

What is Humanitarian Communication (HC)?

“People need ______________ as much as water, food, medicine or shelter. ______________ can save lives, livelihoods and resources.”

A

information

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2
Q

What is Humanitarian Communication (HC)?

“_________________ bestows power.”
– Markku Niskala

A

Information

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3
Q

Technical capacity building;

A

Humanitarian Communication

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4
Q

Information collection and dissemination;

A

Humanitarian Communication

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5
Q

Preparedness activities;

A

Humanitarian Communication

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6
Q

Data analysis for the purposes of saving, alleviating suffering, and protecting the dignity of crisis-affected populations when performed in accordance with international standards of humanity, impartiality, neutrality, and independence.

A

Humanitarian Communication

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7
Q

Core Humanitarian Principles:

Alleviate human sufferings.

A

HUMANITY

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8
Q

Core Humanitarian Principles:

Respond to human suffering, wherever it is found.

A

HUMANITY

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9
Q

Core Humanitarian Principles:

Base assistance on need & not on religion, gender, race, nationality, class or political opinion. Basing assistance in need.

A

IMPARTIALITY

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10
Q

Core Humanitarian Principles:

Not taking sides.

A

NEUTRALITY

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11
Q

Core Humanitarian Principles:

Humanitarian Aid does not serve any political, military, economic, or other goals. It is just there to help.

A

INDEPENDENCE

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12
Q

______________ – governed by an executive board from the UN. Not following others’ objectives.

A

Operational

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13
Q

_____________________ – reaching out to save lives, reduce suffering, and support human dignity in times of crisis.

A

Humanitarian Aid

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14
Q

The four humanitarian principles emerged after the _______________________.

A

Second World War

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15
Q

The Concept of Humanitarian Communication (HC):

_____________________ of natural and manmade disasters have established deficiency in adequate information and communication,

A

Assessments

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16
Q

The Concept of Humanitarian Communication (HC):

__________________ has the most unmet need,

A

Affected populations

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17
Q

The Concept of Humanitarian Communication (HC):

Effective provision of information and exchange of messages with __________ populations appears to be the least comprehended.

A

affected

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18
Q

The Concept of Humanitarian Communication is a ________________ communication strategy for creating meaning and mutual understanding between relevant stakeholders involved in humanitarian affairs or activities globally.

A

two-way

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19
Q

Humanitarian Communication has two components.

true or false

A

true

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20
Q

COMPONENT 1 of HC:

Taking into account the information needs of and ____________________ from affected communities in developing an appropriate information response;

A

feedback

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21
Q

COMPONENT 2 of HC:

Providing communications service to humanitarian actors by disseminating _______________________ information to affected communities.

A

assistance-related

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22
Q

_____________________ is core to the success of disaster mitigation, preparedness, response and recovery. Communicating disasters before, during, and after they happen is challenging.

A

Communication

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23
Q

Communication systems used in disaster situations are as effective as the quality of the ___________ they carry with them.

A

content

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24
Q

Risk communication is usually aimed for:

Making people ____________________ in their neighborhood;

A

aware of the risk

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25
Q

Risk communication is usually aimed for:

Improving their ______________ on possible disasters and how they could be prepared;

A

knowledge

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26
Q

Risk communication is usually aimed for:

Changing their _____________ towards disaster preparation, and;

A

attitude

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27
Q

Risk communication is usually aimed for:

Eventually, changing their _______________.

A

behavior

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28
Q

Information from Affected Communities

Creates a suitable platform for _____________ in order to give affected communities the opportunity to extend residents’ plights and needs;

A

feedback

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29
Q

Information from Affected Communities

For accurate information flow, it is always imperative to understand how people and governments __________________ currently.

A

access information

30
Q

Information from Affected Communities

Express peoples’ grievances ______________ and ________________ so that humanitarian responses and recovery mechanisms can be improved.

A

verbally and nonverbally

31
Q

Information from Affected Communities

Direct victims of disaster in affected communities on __________ and __________ to access humanitarian assistance in a timely and accurate manner;

A

how and where

32
Q

Asking what the assistance is all about;

A

Information from Affected Communities

33
Q

What to do when help needed is not available;

A

Information from Affected Communities

34
Q

Information from Affected Communities

Should have a wide reach in terms of ______________ while putting into cognizance the vulnerable who are likely to be affected.

A

coverage

35
Q

Types of Humanitarian Communication (HC)

It is the transformation of information between humanitarian actors and interlocutors.

A

Operational Communication

36
Q

Types of Humanitarian Communication (HC)

It is about empowering people by giving them a voice to participate in their own.

A

Beneficiary Communication or Dissemination

37
Q

Types of Humanitarian Communication (HC)

It is a tool used in humanitarian communication circles and beyond to promote social and political transformation through enhanced participation.

A

Communication for development (C4D)

38
Q

Communication for development (C4D) :

________________ - get to know the target audience. Ask them what’s the problem and know their knowledge, behavior, etc. through surveys, etc.

A

Analysis

39
Q

Communication for development (C4D)

_______________ – what should the message be? Consider the research. Choose your tools wisely. How do they get information, who they trust and what they need to know?

A

Strategic Design

40
Q

Communication for development (C4D)

_________________ - Try it to test and ask suggestions to improve next testing. Ensure your activity is understood, relevant and doable.

A

Development & Testing

41
Q

Communication for development (C4D)

___________________ - Roll out your activity across the community.

A

Implementation

42
Q

Communication for development (C4D)

___________________ - Make changes if needed and assess if it addresses the problems.

A

Monitoring and Evaluation

43
Q

Steps of C4D

A
  1. Analyze
  2. Strategize
  3. Develop & Test
  4. Implement
  5. Monitor & Evaluate
44
Q

Importance of Humanitarian Communications (HC)

Accessing help from humanitarian actors, understanding and knowing (1) ________ the help is, (2) ________ is rendering the help as well as the nature (3. _________) of the assistance is fundamentally dependent on information received.

A

(1) where
(2) who
(3) what

45
Q

_________________________ is unquestionably the leading source of dissatisfaction, anger, and frustration among affected people.

A

Poor information flow

46
Q

“At _________ stages of crisis and disaster, ______________ is needed for survival.”

A

all ; information

47
Q

For people who are caught in conflict and other emergencies, the need for information is often ____________.

A

acute

48
Q

____________ tailored to the needs of such people can provide an essential information lifeline.

A

Programming

49
Q

Stakeholders in Humanitarian Communications (HC):

A
  • Religious and political leaders
  • communities
  • local organizations
  • civil society organizations
  • personalities from academic circle
50
Q

Why are these the Stakeholders in Humanitarian Communications (HC):

A
  • They are a great source of information
  • They have a firm grip of the context of the situation
  • Can talk about vulnerabilities, risks, and the context in which response occurs, and which communities or beneficiaries to target.
51
Q

Purposes Stakeholders in (HC):

A
  • Advocacy
  • Disseminators of information
  • Participants in message development processes
  • Provides intellectual advice, i.e., tune, tone, and the entire message delivery system in order to ascertain the most effective methods of communication in relation to their culture and traditions.
52
Q

Target Audiences in Humanitarian Communications (HC)

A
  1. Affected Communities
  2. Working Constellations and aid organizations in Humanitarian Community
  3. Government
53
Q

Target Audiences in HC (Affected Communities)

Information on disaster risk reduction and hazard warnings should be communicated ________ to an event.

A

prior

54
Q

Target Audiences in HC (Affected Communities)

__________________________ provide critical information during the emergency and early recovery phases.

A

Disaster-affected communities

55
Q

Target Audiences in HC (Affected Communities)

A _______________________ (post-event) should be put in place so that the needs of affected communities are brought to the attention of humanitarian actors through the cluster system and can be addressed.

A

feedback mechanism

56
Q

Target Audiences in HC (Affected Communities)

Each community has an ________________________ according to RA10121 (know the functions of each department)

A

Incident Command System

57
Q

Target Audiences in HC (Working Constellations and Aid organizations)

Humanitarian communications offer a ___________________ through which targeted information can be provided by all clusters and working groups to the right end user.

A

centralized system

58
Q

Target Audiences in HC (Working Constellations and Aid organizations)

Provides a valuable feedback mechanism that allows for:

A
  • Better accountability
  • More effective management of information flow and expectations, thus,
  • Better humanitarian response.
59
Q

Target Audiences in HC (Government)

Increasing effectiveness of assistance by informing communities at the __________________ and improving its humanitarian response through their ____________;

A

grassroots level; feedback

60
Q

Target Audiences in HC (Government)

Allowing for impartial ____________ collection.

A

grievance

61
Q

founded in 2003, is a multi-agency initiative to improve the quality and accountability of humanitarian action.

A

Humanitarian Accountability Partnership (HAP)

62
Q

Provides an industry standard for humanitarian accountability.

A

HAP Humanitarian Accountability and Quality Management Standard (2007)

63
Q

These two phenomena are the engine that powers effective humanitarian work or activities.

A

Humanitarian Accountability Partnership (HAP) & HAP Humanitarian Accountability and Quality Management Standard (2007)

64
Q

The Six Benchmarks of HAP 2007

A
  • Establishing and delivering on commitments
  • Staff competency
  • Sharing information
  • Participation
  • Handling complaints
  • Learning and continual improvement
65
Q

The Six Benchmarks of HAP 2007

  1. The agency shall establish a _________________________.
A

humanitarian quality management system

66
Q

The Six Benchmarks of HAP 2007

  1. The agency shall make the following information publicly available to intended beneficiaries, disaster-affected communities, agency staff, and other specified stakeholders:
A

(a) organizational background; (b) humanitarian accountability framework; (c) humanitarian plan; (d) progress reports; and (e) complaints-handling procedures.

67
Q

The Six Benchmarks of HAP 2007

  1. The agency shall enable beneficiaries and their representatives to ______________ in programme decisions and seek their informed consent.
A

participate

68
Q

The Six Benchmarks of HAP 2007

  1. The agency shall determine the ______________, ______________, and ______________ of staff required to implement its humanitarian quality management system.
A

competencies, attitudes, and development needs

69
Q

The Six Benchmarks of HAP 2007

  1. The agency shall establish and implement _______________________ that are effective, accessible, and safe for intended beneficiaries, disaster-affected communities, agency staff, humanitarian partners, and other specified bodies.
A

complaints-handling procedures

70
Q

The Six Benchmarks of HAP 2007

  1. The agency shall establish a process of _______________________ for its humanitarian accountability framework and humanitarian quality management system.
A

continual improvement

71
Q
A

CA 32811 (6 decks)

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