Topic 2.1 Flashcards

1
Q

What is Humanitarian Communication (HC)?

“People need ______________ as much as water, food, medicine or shelter. ______________ can save lives, livelihoods and resources.”

A

information

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2
Q

What is Humanitarian Communication (HC)?

“_________________ bestows power.”
– Markku Niskala

A

Information

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3
Q

Technical capacity building;

A

Humanitarian Communication

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4
Q

Information collection and dissemination;

A

Humanitarian Communication

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5
Q

Preparedness activities;

A

Humanitarian Communication

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6
Q

Data analysis for the purposes of saving, alleviating suffering, and protecting the dignity of crisis-affected populations when performed in accordance with international standards of humanity, impartiality, neutrality, and independence.

A

Humanitarian Communication

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7
Q

Core Humanitarian Principles:

Alleviate human sufferings.

A

HUMANITY

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8
Q

Core Humanitarian Principles:

Respond to human suffering, wherever it is found.

A

HUMANITY

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9
Q

Core Humanitarian Principles:

Base assistance on need & not on religion, gender, race, nationality, class or political opinion. Basing assistance in need.

A

IMPARTIALITY

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10
Q

Core Humanitarian Principles:

Not taking sides.

A

NEUTRALITY

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11
Q

Core Humanitarian Principles:

Humanitarian Aid does not serve any political, military, economic, or other goals. It is just there to help.

A

INDEPENDENCE

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12
Q

______________ – governed by an executive board from the UN. Not following others’ objectives.

A

Operational

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13
Q

_____________________ – reaching out to save lives, reduce suffering, and support human dignity in times of crisis.

A

Humanitarian Aid

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14
Q

The four humanitarian principles emerged after the _______________________.

A

Second World War

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15
Q

The Concept of Humanitarian Communication (HC):

_____________________ of natural and manmade disasters have established deficiency in adequate information and communication,

A

Assessments

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16
Q

The Concept of Humanitarian Communication (HC):

__________________ has the most unmet need,

A

Affected populations

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17
Q

The Concept of Humanitarian Communication (HC):

Effective provision of information and exchange of messages with __________ populations appears to be the least comprehended.

A

affected

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18
Q

The Concept of Humanitarian Communication is a ________________ communication strategy for creating meaning and mutual understanding between relevant stakeholders involved in humanitarian affairs or activities globally.

A

two-way

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19
Q

Humanitarian Communication has two components.

true or false

A

true

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20
Q

COMPONENT 1 of HC:

Taking into account the information needs of and ____________________ from affected communities in developing an appropriate information response;

A

feedback

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21
Q

COMPONENT 2 of HC:

Providing communications service to humanitarian actors by disseminating _______________________ information to affected communities.

A

assistance-related

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22
Q

_____________________ is core to the success of disaster mitigation, preparedness, response and recovery. Communicating disasters before, during, and after they happen is challenging.

A

Communication

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23
Q

Communication systems used in disaster situations are as effective as the quality of the ___________ they carry with them.

A

content

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24
Q

Risk communication is usually aimed for:

Making people ____________________ in their neighborhood;

A

aware of the risk

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25
Risk communication is usually aimed for: Improving their ______________ on possible disasters and how they could be prepared;
knowledge
26
Risk communication is usually aimed for: Changing their _____________ towards disaster preparation, and;
attitude
27
Risk communication is usually aimed for: Eventually, changing their _______________.
behavior
28
Information from Affected Communities Creates a suitable platform for _____________ in order to give affected communities the opportunity to extend residents’ plights and needs;
feedback
29
Information from Affected Communities For accurate information flow, it is always imperative to understand how people and governments __________________ currently.
access information
30
Information from Affected Communities Express peoples’ grievances ______________ and ________________ so that humanitarian responses and recovery mechanisms can be improved.
verbally and nonverbally
31
Information from Affected Communities Direct victims of disaster in affected communities on __________ and __________ to access humanitarian assistance in a timely and accurate manner;
how and where
32
Asking what the assistance is all about;
Information from Affected Communities
33
What to do when help needed is not available;
Information from Affected Communities
34
Information from Affected Communities Should have a wide reach in terms of ______________ while putting into cognizance the vulnerable who are likely to be affected.
coverage
35
Types of Humanitarian Communication (HC) It is the transformation of information between humanitarian actors and interlocutors.
Operational Communication
36
Types of Humanitarian Communication (HC) It is about empowering people by giving them a voice to participate in their own.
Beneficiary Communication or Dissemination
37
Types of Humanitarian Communication (HC) It is a tool used in humanitarian communication circles and beyond to promote social and political transformation through enhanced participation.
Communication for development (C4D)
38
Communication for development (C4D) : ________________ - get to know the target audience. Ask them what’s the problem and know their knowledge, behavior, etc. through surveys, etc.
Analysis
39
Communication for development (C4D) _______________ – what should the message be? Consider the research. Choose your tools wisely. How do they get information, who they trust and what they need to know?
Strategic Design
40
Communication for development (C4D) _________________ - Try it to test and ask suggestions to improve next testing. Ensure your activity is understood, relevant and doable.
Development & Testing
41
Communication for development (C4D) ___________________ - Roll out your activity across the community.
Implementation
42
Communication for development (C4D) ___________________ - Make changes if needed and assess if it addresses the problems.
Monitoring and Evaluation
43
Steps of C4D
1. Analyze 2. Strategize 3. Develop & Test 4. Implement 5. Monitor & Evaluate
44
Importance of Humanitarian Communications (HC) Accessing help from humanitarian actors, understanding and knowing (1) ________ the help is, (2) ________ is rendering the help as well as the nature (3. _________) of the assistance is fundamentally dependent on information received.
(1) where (2) who (3) what
45
_________________________ is unquestionably the leading source of dissatisfaction, anger, and frustration among affected people.
Poor information flow
46
“At _________ stages of crisis and disaster, ______________ is needed for survival.”
all ; information
47
For people who are caught in conflict and other emergencies, the need for information is often ____________.
acute
48
____________ tailored to the needs of such people can provide an essential information lifeline.
Programming
49
Stakeholders in Humanitarian Communications (HC):
- Religious and political leaders - communities - local organizations - civil society organizations - personalities from academic circle
50
Why are these the Stakeholders in Humanitarian Communications (HC):
- They are a great source of information - They have a firm grip of the context of the situation - Can talk about vulnerabilities, risks, and the context in which response occurs, and which communities or beneficiaries to target.
51
Purposes Stakeholders in (HC):
- Advocacy - Disseminators of information - Participants in message development processes - Provides intellectual advice, i.e., tune, tone, and the entire message delivery system in order to ascertain the most effective methods of communication in relation to their culture and traditions.
52
Target Audiences in Humanitarian Communications (HC)
1. Affected Communities 2. Working Constellations and aid organizations in Humanitarian Community 3. Government
53
Target Audiences in HC (Affected Communities) Information on disaster risk reduction and hazard warnings should be communicated ________ to an event.
prior
54
Target Audiences in HC (Affected Communities) __________________________ provide critical information during the emergency and early recovery phases.
Disaster-affected communities
55
Target Audiences in HC (Affected Communities) A _______________________ (post-event) should be put in place so that the needs of affected communities are brought to the attention of humanitarian actors through the cluster system and can be addressed.
feedback mechanism
56
Target Audiences in HC (Affected Communities) Each community has an ________________________ according to RA10121 (know the functions of each department)
Incident Command System
57
Target Audiences in HC (Working Constellations and Aid organizations) Humanitarian communications offer a ___________________ through which targeted information can be provided by all clusters and working groups to the right end user.
centralized system
58
Target Audiences in HC (Working Constellations and Aid organizations) Provides a valuable feedback mechanism that allows for:
- Better accountability - More effective management of information flow and expectations, thus, - Better humanitarian response.
59
Target Audiences in HC (Government) Increasing effectiveness of assistance by informing communities at the __________________ and improving its humanitarian response through their ____________;
grassroots level; feedback
60
Target Audiences in HC (Government) Allowing for impartial ____________ collection.
grievance
61
founded in 2003, is a multi-agency initiative to improve the quality and accountability of humanitarian action.
Humanitarian Accountability Partnership (HAP)
62
Provides an industry standard for humanitarian accountability.
HAP Humanitarian Accountability and Quality Management Standard (2007)
63
These two phenomena are the engine that powers effective humanitarian work or activities.
Humanitarian Accountability Partnership (HAP) & HAP Humanitarian Accountability and Quality Management Standard (2007)
64
The Six Benchmarks of HAP 2007
- Establishing and delivering on commitments - Staff competency - Sharing information - Participation - Handling complaints - Learning and continual improvement
65
The Six Benchmarks of HAP 2007 1. The agency shall establish a _________________________.
humanitarian quality management system
66
The Six Benchmarks of HAP 2007 2. The agency shall make the following information publicly available to intended beneficiaries, disaster-affected communities, agency staff, and other specified stakeholders:
(a) organizational background; (b) humanitarian accountability framework; (c) humanitarian plan; (d) progress reports; and (e) complaints-handling procedures.
67
The Six Benchmarks of HAP 2007 3. The agency shall enable beneficiaries and their representatives to ______________ in programme decisions and seek their informed consent.
participate
68
The Six Benchmarks of HAP 2007 4. The agency shall determine the ______________, ______________, and ______________ of staff required to implement its humanitarian quality management system.
competencies, attitudes, and development needs
69
The Six Benchmarks of HAP 2007 5. The agency shall establish and implement _______________________ that are effective, accessible, and safe for intended beneficiaries, disaster-affected communities, agency staff, humanitarian partners, and other specified bodies.
complaints-handling procedures
70
The Six Benchmarks of HAP 2007 6. The agency shall establish a process of _______________________ for its humanitarian accountability framework and humanitarian quality management system.
continual improvement
71